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ICICI Bank
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ICICI Bank Customer Service Representative Interview Questions and Answers
ICICI Bank Customer Service Representative Interview Experiences
1 interview found
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About your self
Interview Preparation Tips
Interview questions from similar companies
Customer Service Representative Interview Questions & Answers
IDFC FIRST Bank
Anonymous
posted on 2 Oct 2022
I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.
(4 Questions)
- Q1. Why do you want the work with the bank?
- Ans. Banking sector is very respectful, new things to learn, better compensation and banking benefits, Day shifts.
- Q2. Do you ever handled escalations?
- Ans. Yes I've handled escalations over the calls and emails.
- Q3. What are banking products?
- Ans.
Banking products are financial services offered by banks to customers, including accounts, loans, credit cards, and investment options.
Banking products refer to the various financial services provided by banks.
These products include different types of accounts, such as savings accounts, checking accounts, and certificates of deposit (CDs).
Loans are also considered banking products, such as personal loans, mortgages, an...
- Q4. Will you extend your shift once in a while if required as per the work load?
- Ans. Yes absolutely I am dedicated towards my work.
(1 Question)
- Q1. What do you know about IDFC FIRST bank?
- Ans. Please read on IDFC FIRST bank website for all information.
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Axis Bank
Kali Muthu Ram
posted on 23 Mar 2024
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your experience in banking Reg savings account,fd, current account Audit requirements Report generation
I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Who is MD of Axis Bank Ltd
Interview Preparation Tips
Ye nahi to, koi or sahi
I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. Family background and experience last organization
Interview Preparation Tips
I applied via Referral and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. About yourself and prior academics
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. About banks in Indian market About kotak Savings accounts Current accounts Rate of interest NII NIV
Prasoon Shrivastava
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself
- Q2. About Internship
- Q3. Question related to finance
- Q4. Will you able to build relationship with the customers
Interview Preparation Tips
Experience: Was easyJust to test simple logical and aptitude skills.
Tips: Keep regular check on the mathematical formulas it will help in clearing the test.
Round: HR Interview
Experience: Was fairly easy.Only some tricky questions.
Tips: Don't fake, be original.Be clear about the role and designation being offered.
General Tips: Ask them clearly about the role and compensation. If you have any doubts in your mind then ask HR present and then only proceed with the process.
Skills: Communication skills, Aptitude skills, Selling skills
College Name: IMT Nagpur
prerna singh
I appeared for an interview before May 2016.
Interview Preparation Tips
Tips: Short and concise
Round: Test
Tips: Basic concept must be cleared
Total Questions: 50
Round: HR Interview
Tips: Fundamental and your goals towards ur life.. should be clear.
Interview Preparation Tips
Experience: Hi..
It is magical movment for me when i got call from the HR of HDFC bank. I am just uploading my resume on the banks carrier & after a month or 2 months they called me for the interview.
Tips: Many of us upload their resume on all job sites in addition to that also upload your resume on the respective companies carrier site, if they found your resume as suitable then they definitely contact you.
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ICICI Bank Customer Service Representative Reviews and Ratings
based on 6 reviews
Rating in categories
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Deputy Manager
15.5k
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|  ₹2.5 L/yr - ₹11 L/yr |
|
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| ₹2.3 L/yr - ₹11.4 L/yr |
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