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Axis Bank Customer Service Representative Interview Questions and Answers

Updated 23 Mar 2024

Axis Bank Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Kali Muthu Ram

posted on 23 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your experience in banking Reg savings account,fd, current account Audit requirements Report generation
    • Add your answer

Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 7 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Icici is best in everything

Customer Service Representative Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 2 Oct 2022

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Why do you want the work with the bank?
  • Ans. Banking sector is very respectful, new things to learn, better compensation and banking benefits, Day shifts.
    • Answered Anonymously
    Add your answer
  • Q2. Do you ever handled escalations?
  • Ans. Yes I've handled escalations over the calls and emails.
    • Answered Anonymously
    Add your answer
  • Q3. What are banking products?
  • Ans. 

    Banking products are financial services offered by banks to customers, including accounts, loans, credit cards, and investment options.

    • Banking products refer to the various financial services provided by banks.

    • These products include different types of accounts, such as savings accounts, checking accounts, and certificates of deposit (CDs).

    • Loans are also considered banking products, such as personal loans, mortgages, an...

    • Answered by AI
    View 1 more answer
  • Q4. Will you extend your shift once in a while if required as per the work load?
  • Ans. Yes absolutely I am dedicated towards my work.
    • Answered Anonymously
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What do you know about IDFC FIRST bank?
  • Ans. Please read on IDFC FIRST bank website for all information.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, try to learn as much about banking products, read professional emails and read about escalations scenario in banking. Most important good communication skill. Don't fumble.

Assistant Manager Interview Questions & Answers

Yes Bank user image Anonymous

posted on 14 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Family background
    • Add your answer
  • Q2. Current job
    • View 1 more answer
  • Q3. Location
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good

Sales Executive Interview Questions & Answers

Deutsche Bank user image Anonymous

posted on 19 Jan 2021

I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Where you see yourself after 4 year?Tell me something about Mutual Fund Markets , Equity &Debt investment
    • Add your answer
  • Q2. Why Bond market is going good in India
  • Ans. 

    Bond market in India is performing well due to various factors.

    • Low interest rates have led to increased demand for bonds

    • Government's borrowing program has been well received by investors

    • Investors are looking for safe investment options amidst market volatility

    • Foreign investors have shown interest in Indian bonds

    • RBI's measures to increase liquidity in the market have also contributed to the growth

    • Answered by AI
    Add your answer
  • Q3. Situational based questions
    • Add your answer
  • Q4. Calcautaion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good! Don't forget the basics of MBA

Assistant Manager Interview Questions & Answers

Kotak Mahindra Bank user image Anonymous

posted on 27 Aug 2021

I applied via Recruitment Consultant and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. Why you want join kotak mahindra bank
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving hr and ops round ,they only required people with communication

Assistant Manager Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 31 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. Regarding location and local language
    • Add your answer
  • Q5. Salary as per company norms
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR policies are very good . Sales presentations
Team bonding

Assistant Manager Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 3 May 2019

I applied via Approached by Company and was interviewed in Dec 2018. There were 6 interview rounds.

Interview Preparation Tips

General Tips: My advice to all is be confident, well groomed and aware about what's happening in the world of banking. How you will be beneficial to the bank. Do the research about bank's history, book size, key management and USP.
Credit score should be good and clean.
Skills: Communication, Analytical Skills, Leadership, Presentation Skills, Decision Making Skills
Duration: 1-4 weeks

Assistant Manager Interview Questions & Answers

Yes Bank user image Anonymous

posted on 14 Mar 2020

I applied via Walk-in and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Checking for knowledge
    • Add your answer
  • Q2. Have a knowledge mandatory
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge important

Assistant Manager Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 9 May 2021

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Roles and responsibilities of the job banking products
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good place depends on market
More about working at Axis Bank
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Axis Bank Interview FAQs

How many rounds are there in Axis Bank Customer Service Representative interview?
Axis Bank interview process usually has 1 rounds. The most common rounds in the Axis Bank interview process are One-on-one Round.
How to prepare for Axis Bank Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Axis Bank. The most common topics and skills that interviewers at Axis Bank expect are Case, Communication Skills and Medical Billing.

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Interview Questions for Popular Designations

Axis Bank Customer Service Representative Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Axis Bank Customer Service Representative Salary
based on 12 salaries
₹1.9 L/yr - ₹4 L/yr
At par with the average Customer Service Representative Salary in India
View more details

Axis Bank Customer Service Representative Reviews and Ratings

based on 3 reviews

2.6/5

Rating in categories

2.1

Skill development

2.6

Work-life balance

1.8

Salary

2.6

Job security

3.5

Company culture

1.8

Promotions

1.6

Work satisfaction

Explore 3 Reviews and Ratings
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