1 Axis Bank Customer Service Representative Interview Questions & Answers | Complete Prep Guide 2025

Axis Bank Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

Kali Muthu Ram

posted on 23 Mar 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Tell me about your experience in banking Reg savings account,fd, current account Audit requirements Report generation

Add your answer

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Human Resources

a system engineer

Why so many recruiters are bad at their jobs?

It happens to me a lot. I get an email from a recruiter with just the job title and description. I replied, "Thanks, can you tell me the company name and salary?" Most of the time they tell me. But sometimes, they say things like, "It's a company in banking." I ask agai... read more

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Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

ICICI Bank

Anonymous

posted on 7 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About your self

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Icici is best in everything

Customer Service Representative Interview Questions & Answers

RBL Bank

Anonymous

posted on 29 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Your personal details

Add your answer

Q2. Your qualifications

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Q3. Working experience

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Interview Preparation Tips

Interview preparation tips for other job seekers - I am Debabrata Sarkar c/o Sudarshan Sarkar. My born at Maharajpur, jalalpu
r, Gangarampur, Dakshin. Dinajpur.my
qualifications B. A pass with one year
Diploma computer course. My worki-
ng experience total 4 year. I am work-
ing at RBL Bank at Dalkhola location.

Customer Service Representative Interview Questions & Answers

IDFC FIRST Bank

Anonymous

posted on 2 Oct 2022

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(4 Questions)

Q1. Why do you want the work with the bank?

Ans. Banking sector is very respectful, new things to learn, better compensation and banking benefits, Day shifts.

Answered Anonymously

Add your answer

Q2. Do you ever handled escalations?

Ans. Yes I've handled escalations over the calls and emails.

Answered Anonymously

Add your answer

Q3. What are banking products?

Ans.

Banking products are financial services offered by banks to customers, including accounts, loans, credit cards, and investment options.

Banking products refer to the various financial services provided by banks.
These products include different types of accounts, such as savings accounts, checking accounts, and certificates of deposit (CDs).
Loans are also considered banking products, such as personal loans, mortgages, an...

Answered by AI

View 1 more answer

Q4. Will you extend your shift once in a while if required as per the work load?

Ans. Yes absolutely I am dedicated towards my work.

Answered Anonymously

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. What do you know about IDFC FIRST bank?

Ans. Please read on IDFC FIRST bank website for all information.

Answered Anonymously

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, try to learn as much about banking products, read professional emails and read about escalations scenario in banking. Most important good communication skill. Don't fumble.

Assistant Manager Interview Questions & Answers

Kotak Mahindra Bank

Anonymous

posted on 29 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Family background and experience last organization

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's not a job I saw it about a life When I saw this job for my future

Assistant Manager Interview Questions & Answers

HDFC Bank

Anonymous

posted on 15 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. About yourself and prior academics

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never say i can strech always say i can do strech one time in a week

Assistant Manager Interview Questions & Answers

ICICI Bank

Anonymous

posted on 20 May 2021

I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Types of marketing

Ans.

Marketing can be broadly classified into four types: product, price, promotion, and place.

Product marketing focuses on promoting and selling a specific product or service.
Price marketing involves setting the right price for the product or service.
Promotion marketing involves advertising and promoting the product or service to the target audience.
Place marketing involves making the product or service available to the ta...

Answered by AI

Add your answer

Q2. Family background

Add your answer

Q3. Intro

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - believe in your self while giving an intrtview

Assistant Manager Interview Questions & Answers

HDFC Bank

Anonymous

posted on 14 Mar 2022

I applied via Referral and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Mathematics reasoning English test.

Round 3 - One-on-one

(1 Question)

Q1. Tell me about your self. If experience candidate ask about previous job Ask about our organisation

Add your answer

Round 4 - HR

(1 Question)

Q1. Why should we hire you?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident be happy be professional

Customer Service Executive Interview Questions & Answers

ICICI Bank

Anonymous

posted on 25 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Tell me about yourself, family background

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,

Customer Service Officer Interview Questions & Answers

ICICI Bank

Anonymous

posted on 20 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. How You see Yourself in the next 5 years.

Ans. I will be in the senior level of banking.

Answered by gobinda behera

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I shall see myself in a higher position

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Customer Service Representative interview?

Axis Bank interview process usually has 1 rounds. The most common rounds in the Axis Bank interview process are One-on-one Round.

How to prepare for Axis Bank Customer Service Representative interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Axis Bank. The most common topics and skills that interviewers at Axis Bank expect are Case, Communication Skills and Medical Billing.

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Axis Bank Customer Service Representative Salary

based on 12 salaries

₹1.9 L/yr - ₹4 L/yr

9% less than the average Customer Service Representative Salary in India

View more details

Axis Bank Salaries in India

Assistant Manager 15k salaries	₹0 L/yr - ₹0 L/yr
Deputy Manager 10.5k salaries	₹0 L/yr - ₹0 L/yr
Manager 6.1k salaries	₹0 L/yr - ₹0 L/yr
Senior Manager 5.2k salaries	₹0 L/yr - ₹0 L/yr
Relationship Officer 3.2k salaries	₹0 L/yr - ₹0 L/yr