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based on 7.4k Reviews

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Bandhan Bank Customer Care Executive Interview Questions and Answers

Updated 24 Jul 2024

Bandhan Bank Customer Care Executive Interview Experiences

3 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Bollywood related questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. What is better I phone ya android
  • Q2. Who is better urfi javed ya rakhi

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't join this bank at all worst organization to work with.
Low salary.
Zero work Life balance.
No specific working hours.
Zero benifits
Etc etc
Never ending list...

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why you are interested in this Housing Sector?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job good career senior behavior also very good but there is one issue only salary getting monthly other quarterly incentive are not available and pay also low comparison to other financial institution

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. About my previous work
  • Q2. What is SOP, SLA, TAT
  • Ans. 

    SOP stands for Standard Operating Procedure, SLA stands for Service Level Agreement, and TAT stands for Turnaround Time.

    • SOP is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations.

    • SLA is a commitment between a service provider and a client. It defines the level of service expected from the service provider.

    • TAT is the time taken to complete a process or fulfill a re...

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

  • Answered by AI
  • Q2. Why should we hire you?
  • Ans. 

    I am a dedicated and empathetic professional with a strong background in customer service and problem-solving skills.

    • I have a proven track record of exceeding customer expectations and resolving issues efficiently.

    • I possess excellent communication skills and can effectively handle difficult situations with patience and understanding.

    • I am highly organized and detail-oriented, ensuring that all customer inquiries are add

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. INTRODUCE YOURSELF
  • Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS
Round 2 - Aptitude Test 

MATHS, REASONING , PERSONALITY TEST

Round 3 - HR 

(1 Question)

  • Q1. ABOUT THE COMPANY
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. What is the credit
  • Ans. 

    Credit is the ability to borrow money or obtain goods or services before payment, based on the trust that payment will be made in the future.

    • Credit is a financial arrangement where a borrower receives something of value now and agrees to repay the lender at a later date.

    • It allows individuals and businesses to make purchases or investments without having to pay the full amount upfront.

    • Credit can come in various forms su...

  • Answered by AI
  • Q2. How many types of credit card use
  • Ans. 

    There are several types of credit cards available, each with different features and benefits.

    • Types of credit cards include rewards cards, cashback cards, travel cards, secured cards, and business cards.

    • Each type of credit card offers different perks and benefits to suit different needs and preferences.

    • Some examples of popular credit card issuers include Visa, Mastercard, American Express, and Discover.

  • Answered by AI
  • Q3. What is the bank
  • Ans. 

    A bank is a financial institution that accepts deposits from the public and creates credit.

    • Provides various financial services such as loans, mortgages, and investment accounts

    • Facilitates transactions such as deposits, withdrawals, and transfers

    • Issues credit cards and offers online banking services

  • Answered by AI
Round 2 - Case Study 

Candidate. Work and beehive how solved customer s

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

A topic is given to speak to check if you are fluent in English and Hindi.

Round 3 - One-on-one 

(1 Question)

  • Q1. Why is you age high 28 years ? And then rejected because of age.

Interview Preparation Tips

Interview preparation tips for other job seekers - Any fresher or experienced don't visit for the interview there is a gujrati ( Modi andbakt ) hiring officer/ zonal manager named Kunal Shah who makes unnessary comments about age height, social discrimination and many more just visit to have a taste of your self respect. And atlast he says we will call which means you are rejected. He prefers only modi bakts senior board director should terminate this racial profiling person to keep the name clean.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
-
Round 1 - Assignment 

Like Genrel knowledge

Round 2 - Aptitude Test 

You have came a angry customer. How will you handle .

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. How should people talk?
  • Ans. Yes sir i have a experience, i am working in coustomarecare 2.5 years.
  • Answered Anonymously
  • Q2. Ok, i liked you experience
  • Q3. What can you do for our company?
  • Ans. I sir will be the responsible employee of the company that the company improves and my company moves forward....
  • Answered Anonymously
  • Q4. Live if necessary and you have to work?
  • Ans. Yes sir, i will work on vacation
  • Answered Anonymously
  • Q5. How much do you want your salary
  • Ans. My salary depends on the company of my experience.
  • Answered Anonymously
  • Q6. Well i selected you to this company
  • Q7. It will work well
  • Q8. Ok you can go now

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Bandhan Bank Interview FAQs

How many rounds are there in Bandhan Bank Customer Care Executive interview?
Bandhan Bank interview process usually has 2 rounds. The most common rounds in the Bandhan Bank interview process are Resume Shortlist, HR and Group Discussion.
How to prepare for Bandhan Bank Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bandhan Bank. The most common topics and skills that interviewers at Bandhan Bank expect are Lap, hl, housing loan, home finance and Credit Appraisal.
What are the top questions asked in Bandhan Bank Customer Care Executive interview?

Some of the top questions asked at the Bandhan Bank Customer Care Executive interview -

  1. What is better I phone ya andr...read more
  2. Who is better urfi javed ya ra...read more

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Bandhan Bank Customer Care Executive Interview Process

based on 3 interviews

Interview experience

3
  
Average
View more
Join Bandhan Bank Where there's BANDHAN, there's TRUST.
Bandhan Bank Customer Care Executive Salary
based on 74 salaries
₹1.4 L/yr - ₹6 L/yr
48% more than the average Customer Care Executive Salary in India
View more details

Bandhan Bank Customer Care Executive Reviews and Ratings

based on 22 reviews

4.3/5

Rating in categories

4.2

Skill development

4.2

Work-life balance

3.4

Salary

4.3

Job security

3.8

Company culture

3.4

Promotions

4.0

Work satisfaction

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