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IDFC FIRST Bank
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IDFC FIRST Bank Customer Service Representative Interview Questions and Answers
IDFC FIRST Bank Customer Service Representative Interview Experiences
1 interview found
I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.
(4 Questions)
- Q1. Why do you want the work with the bank?
- Ans. Banking sector is very respectful, new things to learn, better compensation and banking benefits, Day shifts.
- Q2. Do you ever handled escalations?
- Ans. Yes I've handled escalations over the calls and emails.
- Q3. What are banking products?
- Ans.
Banking products are financial services offered by banks to customers, including accounts, loans, credit cards, and investment options.
Banking products refer to the various financial services provided by banks.
These products include different types of accounts, such as savings accounts, checking accounts, and certificates of deposit (CDs).
Loans are also considered banking products, such as personal loans, mortgages, an...
- Q4. Will you extend your shift once in a while if required as per the work load?
- Ans. Yes absolutely I am dedicated towards my work.
(1 Question)
- Q1. What do you know about IDFC FIRST bank?
- Ans. Please read on IDFC FIRST bank website for all information.
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Customer Service Representative Interview Questions & Answers
Axis Bank
Kali Muthu Ram
posted on 23 Mar 2024
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your experience in banking Reg savings account,fd, current account Audit requirements Report generation
Customer Service Representative Interview Questions & Answers
ICICI Bank
Anonymous
posted on 7 Oct 2021
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About your self
Interview Preparation Tips
I applied via campus placement at Dr DY Patil Institute of Management and Research, Pune and was interviewed in Sep 2024. There were 3 interview rounds.
Aptitude consist of LR and Domain questions
Consist of LR and Domain
(4 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
Over 5 years of sales experience in the pharmaceutical industry
Consistently met or exceeded sales targets by 20% each quarter
Built and maintained strong relationships with key clients such as hospitals and clinics
Skilled in cold calling, networking, and presenting product information effectively
- Q2. SIP related questions
- Q3. What is accounting
- Ans.
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
Involves recording financial transactions
Summarizing financial data in financial statements
Analyzing financial information to make business decisions
Reporting financial results to stakeholders
Examples: preparing balance sheets, income statements, cash flow statements
- Q4. Accounting principles
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Axis Bank
Kali Muthu Ram
posted on 23 Mar 2024
Selected
I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about your experience in banking Reg savings account,fd, current account Audit requirements Report generation
Selected
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. Normal question related to education hobbies banking terminologies
Interview Preparation Tips
Customer Care Representative Interview Questions & Answers
Ujjivan Small Finance Bank
Alvina Abraham
posted on 29 Dec 2021
Interview Questionnaire
3 Questions
- Q1. Based on your job role, about banking, blanking terms etc
- Q2. Based on educational Background, job role and type, banking related
- Q3. Communication and confidence level check.
Customer Care Representative Interview Questions & Answers
Ujjivan Small Finance Bank
Anonymous
posted on 8 Sep 2021
I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. Introduce yourself
- Q2. Why do you want this job
- Q3. What is your experience
- Q4. What are the basic banking terms
- Ans.
Basic banking terms include savings account, checking account, interest rate, loan, credit card, and ATM.
Savings account: A bank account that earns interest on deposited funds.
Checking account: A bank account used for everyday transactions.
Interest rate: The percentage charged by a lender for borrowing money.
Loan: Money borrowed from a bank or financial institution that must be repaid with interest.
Credit card: A payme...
- Q5. Types of products in banking
- Ans.
Types of products in banking include savings accounts, loans, credit cards, and investment accounts.
Savings accounts
Loans
Credit cards
Investment accounts
- Q6. About previous job profile and ctc
Interview Preparation Tips
3. Prepare questions to ask the interviewer
4. Be confident
5. Be prepared for everything
Customer Care Representative Interview Questions & Answers
Ujjivan Small Finance Bank
Anonymous
posted on 10 Jun 2021
Interview Questionnaire
1 Question
- Q1. Work experience, family background, Targets
Customer Service Representative Interview Questions & Answers
ICICI Bank
Anonymous
posted on 7 Oct 2021
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About your self
Interview Preparation Tips
IDFC FIRST Bank Interview FAQs
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IDFC FIRST Bank Interviews By Designations
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IDFC FIRST Bank Customer Service Representative Interview Process
based on 1 interview
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IDFC FIRST Bank Customer Service Representative Reviews and Ratings
based on 9 reviews
Rating in categories
|
Deputy Manager
2.4k
salaries
|  ₹2.2 L/yr - ₹10 L/yr |
|
Assistant Manager
1.6k
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| ₹2 L/yr - ₹7.1 L/yr |
|
Senior Officer
1.5k
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| ₹1.9 L/yr - ₹5.5 L/yr |
|
Senior Manager
1.4k
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| ₹7 L/yr - ₹22.2 L/yr |
|
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| ₹1 L/yr - ₹5 L/yr |
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