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IDFC FIRST Bank
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What employees say about IDFC FIRST Bank?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
50% employees reported
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Gender based rating
Rated by Women
1 reviews
Rated by Men
8 reviews
Jobseekers also viewed
9 reviews found
Customer Service Representative in Chennai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Working at IDFC First Bank has been a fulfilling journey so far. The team here is like a second family, always there to support and motivate. The training programs are top-notch, and there's always an opportunity to learn something new.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
While the workload can be demanding at times, it's a challenge I'm happy to take on.
Customer Service Representative in New Delhi
Full Time
Banking Operations Department
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Likes
Excellent training and support to its employees, which has really helped me excel in my role as a customer service representative. The bank values good customer service, and we're always encouraged to go the extra mile to ensure customer satisfaction.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The work can be a bit demanding during peak hours, but that's to be expected in the service industry.
Customer Service Representative in Mumbai
Full Time
Banking Operations Department
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Likes
The team here is incredible! We're like one big family. The work can be challenging at times, but the support from my colleagues makes it a lot easier.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No dislikes to share.
Customer Service Representative in Mumbai
Full Time
Banking Operations Department
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Skill development
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Likes
The training programs are thorough and prepare us well for our roles. The management team is supportive and readily available to address any concerns or queries
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes so far.
Customer Service Representative in New Delhi
Full Time
Banking Operations Department
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Skill development
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Likes
Excellent training programs and supportive management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None. They value their employees and are always open to feedback
Customer Service Representative in Mumbai
Full Time
Life Insurance Department
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Skill development
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Likes
The training provided for handling customer queries was excellent, making me confident in assisting customers effectively
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Sometimes, the workload can be overwhelming during peak hours
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Representative in Mumbai
Full Time
Customer Success Department
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Skill development
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Likes
I appreciate the focus on employees satisfaction and the supportive team environment.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Workload can be fluctuating, which is common in my work field.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Representative in Pune
Full Time
IT Support Department
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Likes
one thing I really like is that if we ever need additional support or guidance, there's always someone willing to lend a helping hand.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I would appreciate more team building activities
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Customer Service Representative in Mumbai
Contractual
CSR & Sustainability Department
Overall Rating
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Skill development
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Work-life balance
Likes
The training provided for handling customer queries was excellent, making me feel confident in assisting customers effectively.
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Sometimes the workload can be overwhelming during peak hours.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Relationship Manager in Bangalore / Bengaluru
Full Time
Retail & B2C Sales Department
Overall Rating
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Skill development
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Likes
Nothing
Dislikes
Bank working culture is worst and bank pressure is misleading to misselling of product like insurance, no proper support from HR and Top level management, they are treating employees like slave and lack of concentration on service part, No job secure, employees are fed up working in IDFC also no proper system and access to track or reach to backend team.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Deputy Manager in Mumbai
Full Time
Sales Support & Operations Department
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Likes
Team Management and support for new ideas for business growth to Branch overall pan India
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Knowledge and understanding to all employees both onroll employee and contract employee in organisation.
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Mumbai
Full Time
Finance Department
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Likes
Nothing
- Job security - Good
Dislikes
There very less chances to get promotion here , I have seen people are working here for more than 3-4 years not getting promotion. Also there is lack of backing to employees by their seniors (head) .
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
Work Details
Work days: Monday to Saturday
Work related travel: This is a desk job.
Deputy Manager in Hyderabad / Secunderabad
Full Time
Banking Operations Department
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Likes
Nothing is there to like about this bank
Dislikes
Starting from the HR till the Unit heads everyone is only driving unethical sales and lest to think about the employees. Tremendous pressure for sales. Very rude and unprofessional behavior executed by the management.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Branch Manager in New Delhi
Full Time
Banking Operations Department
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Likes
They are good pay master, incentives are great.
- Salary - Good
Dislikes
No culture No long term vision No Learning.. Though you'll learn to handle pressure.
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Officer in New Delhi
Full Time
Banking Operations Department
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Likes
The best part about working at IDFC FIRST Bank is the opportunities for growth! The leadership team is focused on employee development and provides ample training sessions for all departments.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Sometimes, it can get hectic but that is the nature of sales job
Customer Service Executive in Chennai
Full Time
Banking Operations Department
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Likes
Working as a Customer Service Executive at IDFC First Bank has been a positive experience for me. What stands out is the team atmosphere, everyone’s willing to help out when needed, which makes things smoother.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No real complaints so far, it’s been a good place to grow
Deputy Manager in New Delhi
Full Time
Sales Support & Operations Department
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Likes
Best part is your are onroll employee from day one and they give you bonus on completion of 1 year. Approx 1.2 Lakh
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
High pressure job and insurance is asking every month
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Manager in Dehradun
Full Time
Retail & B2C Sales Department
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Likes
Pathetic Work culture. As seniors are a liability on the company. They don't know how to treat employees and especially Management Trainees . Seniors don't even know how to talk in English and maintain corporate culture as well as don't know even how to run the laptop and basic things and not even help the subordinates due to which they micromanage the subordinates .
Dislikes
Nothing except salary
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Officer in Lucknow
Full Time
Finance Department
Overall Rating
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Skill development
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Work-life balance
Likes
Good incentive slab Good salary slab Good in technology.
- Salary - Good
- Company culture - Good
Dislikes
Hectic work schedule No week offs Excessive sales pressure. No work life balance .
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Other IDFC FIRST Bank Reviews
Brach Operation Manager in Mathura
Full Time
Operations Department
Overall Rating
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Skill development
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Company culture
Work-life balance
Likes
I like the working culture at IDFC and also I have learned many things from IDFC about tha Business Loans
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No dislikes at IDFC FIRST BANK, I have enjoyed my working experience at IDFC.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Vice President in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
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Skill development
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Likes
Employee benefits as per banking industry is good if u have home loans
Dislikes
Work life balance, leadership is like complete egoistic and worst, salary hike is not based on performance, job security is close to nothing
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Relationship Manager in Vidisha
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
The organization's emphasis on ethical practices, transparency, and creating a positive social impact resonates with values.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
"I feel that the organization could place greater value on employees who demonstrate both hard work and smart work. Recognizing and rewarding efforts more effectively could help boost morale and create a more engaging and motivating workplace environment."
Regional Head Sales in Mumbai
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
HR processes and Policies are good.
- Job security - Excellent
- Promotions - Good
Dislikes
A company doesn't work on hia own.. Its the people who drives it. If the driver is not good enough in terms of taking calls then team down the line will always suffer.
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Branch Credit Manager in Kolkata
Full Time
Lending Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
Bank is fully digital,there is no paper work.
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Good
Dislikes
Collection pressure on credit. Senior sales person Maintained there hierarchy. For my point of view it's not right for long term goal.
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Chief Branch Manager in Chandigarh
Full Time
Banking Operations Department
Overall Rating
Category Ratings
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Skill development
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Company culture
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Likes
Pay structure and other incentives plan And Mr Vaidyanathan
- Salary - Excellent
- Promotions - Good
Dislikes
Regional Head always threatening and pushing to resign or termnate employees even after doing day job. Lots of VC/Concall at late hours and harassed to employees No proper feedback shared to MD and CEO by Senior Management(Business and HR)
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Procurement Lead in Mumbai
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Scope for learning because there were huge work areas for improvement.
Dislikes
No value of hard work.... It seems recognition and rewards often favor certain employees over hard work and performance. A fair, merit-based approach would boost morale and motivation.
- Salary - Bad
- Job security - Poor
- Promotions - Bad
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Territory Sales Manager in Bhubaneswar
Full Time
Banking Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
As an organization its good, the management is very aggressive in market. They are proactive in every market demands.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Work life balance is low, company culture is still like NBFC type. Hr is not strong here...
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Financial Planning Analyst in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
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Skill development
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Likes
Strong training on personal finance products and had a fun time working with a good verity of client profiles
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
sometimes it can be hectic but the team is extremely supportive
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Channel Sales Manager in New Delhi
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Life Balance and Skill Development and learning
- Skill development - Good
- Job security - Good
- Work-life balance - Good
Dislikes
Promotion and salery hike is very minimal and very bad support from support functions
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within Country.
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IDFC FIRST Bank Customer Service Representative Reviews by Locations
IDFC FIRST Bank Reviews by Designations
- IDFC FIRST Bank Sales Officer Reviews
- IDFC FIRST Bank Deputy Manager Reviews
- IDFC FIRST Bank Assistant Manager Reviews
- IDFC FIRST Bank Senior Officer Reviews
- IDFC FIRST Bank Relationship Manager Reviews
- IDFC FIRST Bank Sales Manager Reviews
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- IDFC FIRST Bank Branch Manager Reviews
- IDFC FIRST Bank Manager Reviews
- IDFC FIRST Bank Senior Sales Officer Reviews
- IDFC FIRST Bank Sales Executive Reviews
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AmbitionBox has 9 IDFC FIRST Bank reviews submitted by IDFC FIRST Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IDFC FIRST Bank is the right company for you. 50% of emplo...yees reported the working days at IDFC FIRST Bank as Monday to Friday. Read more- Home >
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