AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
ICICI Bank
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
ICICI Bank Customer Service Associate Interview Questions and Answers
ICICI Bank Customer Service Associate Interview Experiences
4 interviews found
Selected
I applied via Walk-in
(3 Questions)
- Q1. What is phone Banking?
- Ans.
Phone banking is a service provided by banks that allows customers to perform banking transactions over the phone.
Allows customers to check account balances
Enables customers to transfer funds between accounts
Provides assistance with setting up automatic bill payments
Allows customers to report lost or stolen cards
Offers support for general inquiries and account maintenance
- Q2. Tell me about your city and what is most famous in your city?
- Ans.
I am from New York City, which is known for its iconic landmarks, diverse culture, and vibrant nightlife.
Iconic landmarks such as the Statue of Liberty, Empire State Building, and Times Square
Diverse culture with neighborhoods like Chinatown, Little Italy, and Harlem
Vibrant nightlife with Broadway shows, trendy bars, and world-class restaurants
- Q3. Tell me about yourself?
- Ans.
I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.
I have X years of experience in customer service roles
I excel at resolving customer issues and providing excellent service
I am a great communicator and team player
I am passionate about helping customers and ensuring their satisfaction
Selected
I applied via Recruitment Consulltant
(7 Questions)
- Q1. Self introduction detail about background
- Q2. Perious experience
- Q3. Hr given any topic regarding job profile
- Q4. Family background
- Q5. Asking about hobbies
- Q6. Asking about perious company
- Q7. And job profiles
Job profiles salary discussion and detail about job and company culture
Result and offer letter
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction round
- Q2. Experience about Previous company
Interview Preparation Tips
What people are saying about ICICI Bank
I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.
(2 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. What is ur talent and tell that
Interview Preparation Tips
ICICI Bank interview questions for designations
Interview questions from similar companies
Selected
I applied via Approached by Company and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Wat do u know about sales and credit cards
- Ans. Credit wat comes in and debit wat goes out
- Q2. Whom do u like most tha parents or job
- Ans. When the parents r vth us that automatically the job vll be so that's y I like and love my parents
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
IndusInd Bank
Anonymous
posted on 8 Jun 2021
Interview Questionnaire
2 Questions
- Q1. They ask about my experience which skill i have..
- Q2. I tell about my which i learn since long back time about my experience
Interview Preparation Tips
What you will be position after 5 year
I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.
(1 Question)
- Q1. About yourself, achievement, Monthly activities
(1 Question)
- Q1. Expectation and notice period
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.
(1 Question)
- Q1. Related to process and current work experience
(1 Question)
- Q1. Capital and Money market
Interview Preparation Tips
- Finance
- Trading
- Global Marketing
I applied via Campus Placement and was interviewed in Apr 2022. There were 2 interview rounds.
Interview Preparation Tips
- Financial topic
I applied via Other and was interviewed in May 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is bpo And introduce your self
- Q2. Howmany months u you have experience
Interview Preparation Tips
ICICI Bank Interview FAQs
Tell us how to improve this page.
ICICI Bank Interviews By Designations
- ICICI Bank Relationship Manager Interview Questions
- ICICI Bank Deputy Manager Interview Questions
- ICICI Bank Assistant Manager Interview Questions
- ICICI Bank Phone Banking Officer Interview Questions
- ICICI Bank Credit Manager Interview Questions
- ICICI Bank Branch Manager Interview Questions
- ICICI Bank Senior Officer Interview Questions
- ICICI Bank Sales Officer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Customer Support Associate Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
ICICI Bank Customer Service Associate Interview Process
based on 5 interviews
1 Interview rounds
- HR Round
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
ICICI Bank Customer Service Associate Reviews and Ratings
based on 51 reviews
Rating in categories
|
Deputy Manager
15.5k
salaries
|  ₹2 L/yr - ₹11 L/yr |
|
Relationship Manager
13.1k
salaries
| ₹2.3 L/yr - ₹11.4 L/yr |
|
Assistant Manager
10.2k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Manager
4.8k
salaries
| ₹5.5 L/yr - ₹18.8 L/yr |
|
Credit Manager
3.3k
salaries
| ₹4.2 L/yr - ₹17.5 L/yr |
HDFC Bank
Axis Bank
Kotak Mahindra Bank
AU Small Finance Bank
- Home >
- Interviews >
- ICICI Bank Interview Questions >
- ICICI Bank Customer Service Associate Interview Questions
