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ICICI Bank
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ICICI Bank Customer Service Associate Interview Questions and Answers
ICICI Bank Customer Service Associate Interview Experiences
4 interviews found
Selected
I applied via Walk-in
(3 Questions)
- Q1. What is phone Banking?
- Ans.
Phone banking is a service provided by banks that allows customers to perform banking transactions over the phone.
Allows customers to check account balances
Enables customers to transfer funds between accounts
Provides assistance with setting up automatic bill payments
Allows customers to report lost or stolen cards
Offers support for general inquiries and account maintenance
- Q2. Tell me about your city and what is most famous in your city?
- Ans.
I am from New York City, which is known for its iconic landmarks, diverse culture, and vibrant nightlife.
Iconic landmarks such as the Statue of Liberty, Empire State Building, and Times Square
Diverse culture with neighborhoods like Chinatown, Little Italy, and Harlem
Vibrant nightlife with Broadway shows, trendy bars, and world-class restaurants
- Q3. Tell me about yourself?
- Ans.
I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.
I have X years of experience in customer service roles
I excel at resolving customer issues and providing excellent service
I am a great communicator and team player
I am passionate about helping customers and ensuring their satisfaction
Selected
I applied via Recruitment Consulltant
(7 Questions)
- Q1. Self introduction detail about background
- Q2. Perious experience
- Q3. Hr given any topic regarding job profile
- Q4. Family background
- Q5. Asking about hobbies
- Q6. Asking about perious company
- Q7. And job profiles
Job profiles salary discussion and detail about job and company culture
Result and offer letter
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed before Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction round
- Q2. Experience about Previous company
Interview Preparation Tips
What people are saying about ICICI Bank
I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.
(2 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. What is ur talent and tell that
Interview Preparation Tips
ICICI Bank interview questions for designations
Interview questions from similar companies
Customer Service Associate Interview Questions & Answers
Union Bank of India
Anonymous
posted on 21 Mar 2024
Quantitative aptitude reasoning English skills
(1 Question)
- Q1. No interview for this role
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Why want to join this organisation
- Q2. What is your salary expectation
- Q3. Better salary and growth our skill
Discuss about policy and process
(2 Questions)
- Q1. Salary expectations
- Q2. Total experience
Interview Preparation Tips
I applied via Other and was interviewed in May 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is bpo And introduce your self
- Q2. Howmany months u you have experience
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
IDFC FIRST Bank
Anonymous
posted on 7 Dec 2021
Interview Questionnaire
2 Questions
- Q1. About your self
- Q2. Experience details
Customer Service Associate Interview Questions & Answers
IndusInd Bank
Anonymous
posted on 6 Jan 2022
I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About experience of work
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Bandhan Bank
Anonymous
posted on 20 Apr 2021
Interview Questionnaire
1 Question
- Q1. Customer relationship manager
Interview Preparation Tips
ICICI Bank Interview FAQs
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ICICI Bank Interviews By Designations
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ICICI Bank Customer Service Associate Interview Process
based on 5 interviews
1 Interview rounds
- HR Round
Customer Service Associate Interview Questions from Similar Companies
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ICICI Bank Customer Service Associate Reviews and Ratings
based on 51 reviews
Rating in categories
|
Deputy Manager
15.5k
salaries
|  ₹2 L/yr - ₹11 L/yr |
|
Relationship Manager
13k
salaries
| ₹2.5 L/yr - ₹11.5 L/yr |
|
Assistant Manager
10.2k
salaries
| ₹1.8 L/yr - ₹5 L/yr |
|
Manager
4.8k
salaries
| ₹5.5 L/yr - ₹18.5 L/yr |
|
Senior Officer
3.4k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
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