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ICICI Bank Customer Service Associate Interview Questions and Answers
Updated
25 Sep 2024
4 interviews found
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Anonymous
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Introduction round Add Answer
- Q2. Experience about Previous company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Walk-in
1 Interview Round
1
HR Round (3 Questions)
- Q1. What is phone Banking? View Answers (1)
- Q2. Tell me about your city and what is most famous in your city? View Answers (1)
- Q3. Tell me about yourself? View Answers (1)
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Recruitment Consulltant
3 Interview Rounds
1
HR Round (7 Questions)
- Q1. Self introduction detail about background Add Answer
- Q2. Perious experience Add Answer
- Q3. Hr given any topic regarding job profile Add Answer
- Q4. Family background Add Answer
- Q5. Asking about hobbies Add Answer
- Q6. Asking about perious company Add Answer
- Q7. And job profiles Add Answer
2
Group Discussion Round
Job profiles salary discussion and detail about job and company culture
3
Case Study Round
Result and offer letter
Interview Preparation Tips
Interview preparation tips for other job seekers - Consider what you enjoy doing and what makes you happy
I applied via Naukri.com and was interviewed before Feb 2021.
1 Interview Round
1
HR Round (2 Questions)
- Q1. What are your strengths and weaknesses? Add Answer
- Q2. What is ur talent and tell that Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Picefull and cool telling answer
ICICI Bank interview questions for designations
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about ICICI Bank?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Quantitative aptitude reasoning English skills
2
QRE Round (1 Question)
- Q1. No interview for this role Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2023.
3 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Why want to join this organisation Add Answer
- Q2. What is your salary expectation Add Answer
- Q3. Better salary and growth our skill Add Answer
2
Group Discussion Round
Discuss about policy and process
3
HR Round (2 Questions)
- Q1. Salary expectations Add Answer
- Q2. Total experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Better opportunity and questions coming from jobseeker side it is changes to execute our skill
I applied via Other and was interviewed in May 2021.
4 Interview Rounds
Interview Questions
- Q1. What is bpo And introduce your self
View Answers (1)
- Q2. Howmany months u you have experience
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate
I applied via Naukri.com and was interviewed in Jul 2021.
3 Interview Rounds
Interview Questions
- Q1. About experience of work
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job
Interview Questions
- Q1. Customer relationship manager
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - As per mail I am interested the said profile position of the venue of interview schedule of same post.
ICICI Bank Interview FAQs
How many rounds are there in ICICI Bank Customer Service Associate interview?
ICICI Bank interview process usually has 1-2 rounds. The most common rounds in the ICICI Bank interview process are HR, Resume Shortlist and Group Discussion.
Tell us how to improve this page.
ICICI Bank Interviews By Designations
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People are getting interviews through
based on 4 ICICI Bank interviews
Company Website
WalkIn
Job Portal
25%
25%
25%
25% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
6%
more
than the average Customer Service Associate Salary in India
View more details
ICICI Bank Customer Service Associate Reviews and Ratings
based on 48 reviews
Rating in categories
|
Deputy Manager
16k
salaries
|  ₹2 L/yr - ₹10.8 L/yr |
|
Relationship Manager
12.9k
salaries
| ₹2.3 L/yr - ₹12 L/yr |
|
Assistant Manager
10.4k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Manager
4.8k
salaries
| ₹5.5 L/yr - ₹18 L/yr |
|
Senior Officer
3.7k
salaries
| ₹1.1 L/yr - ₹5.4 L/yr |
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