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IndusInd Bank Customer Service Associate Interview Questions and Answers for Experienced

Updated 9 Apr 2025

IndusInd Bank Customer Service Associate Interview Experiences for Experienced

2 interviews found

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About experience of work

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job

Interview Questionnaire 

2 Questions

  • Q1. They ask about my experience which skill i have..
  • Q2. I tell about my which i learn since long back time about my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Are you willing to join immediately
What you will be position after 5 year

Customer Service Associate Interview Questions Asked at Other Companies for Experienced

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What is ur talent and tell that

Interview Preparation Tips

Interview preparation tips for other job seekers - Picefull and cool telling answer

I applied via Campus Placement and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. SQL queries you
  • Ans. 

    I am proficient in writing complex SQL queries for data retrieval and manipulation.

    • I have experience in using various SQL functions like JOIN, GROUP BY, HAVING, etc.

    • I can write subqueries and nested queries to fetch data from multiple tables.

    • I am familiar with using SQL for data analysis and reporting purposes.

    • I have worked with different database management systems like MySQL, Oracle, and SQL Server.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I had a good experience in the interview

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Jul 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Question about big data and big query
  • Q2. Question about pyspark
Round 2 - One-on-one 

(1 Question)

  • Q1. Salary expectation & why you want to join db ?
  • Ans. 

    I am looking for a competitive salary that reflects my experience and skills. I want to join db because of its reputation for innovation and growth opportunities.

    • I am seeking a salary that aligns with my level of experience and expertise in the industry.

    • I believe db offers a dynamic and innovative work environment that will allow me to grow and develop professionally.

    • I am attracted to db's reputation as a leader in the...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask them how much they can offer before giving an interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Related to process and current work experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Capital and Money market

Interview Preparation Tips

Topics to prepare for Deutsche Bank Senior Associate interview:
  • Finance
  • Trading
  • Global Marketing
Interview preparation tips for other job seekers - Three rounds in total including one HR round. There are mostly two operation rounds in which they ask technical questions related to the specific process.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Explain Black and Scholes model in detail
  • Ans. 

    Black-Scholes model is a mathematical model used to calculate the theoretical price of European-style options.

    • Developed by Fischer Black, Myron Scholes, and Robert Merton in 1973

    • Assumes stock prices follow a lognormal distribution

    • Factors in the option's strike price, time to expiration, risk-free interest rate, and volatility of the underlying asset

    • Helps in determining the fair value of options and other derivatives

    • Use...

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was nice test about the financial terms And Details

Round 3 - Technical 

(2 Questions)

  • Q1. It was all about questions for Unix and SQL
  • Q2. It was asked for the financial terms And concepts as well

Interview Preparation Tips

Interview preparation tips for other job seekers - It's Good company to work with good environment...
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced professional with a strong background in project management and team leadership.

    • Over 8 years of experience in project management

    • Successfully led cross-functional teams to deliver projects on time and within budget

    • Strong communication and interpersonal skills

    • Proven track record of achieving targets and exceeding expectations

  • Answered by AI
  • Q2. Personal details
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. 5 ways of initializing SAS Macro variables
  • Ans. 

    There are multiple ways to initialize SAS Macro variables.

    • Using the %LET statement

    • Using the %GLOBAL statement

    • Using the %SYSCALL macro function

    • Using the %SYSFUNC macro function

    • Using the %DO loop

  • Answered by AI
  • Q2. Difference between Merge and Sql Join
  • Ans. 

    Merge is a function in pandas library used to combine two dataframes based on a common column, while SQL join is used to combine tables based on a specified condition.

    • Merge is a function in pandas library, while SQL join is a clause in SQL.

    • Merge combines two dataframes based on a common column, while SQL join combines tables based on a specified condition.

    • Merge can perform inner, outer, left, and right joins, while SQL...

  • Answered by AI
  • Q3. 5 proc statements

Skills evaluated in this interview

IndusInd Bank Interview FAQs

How many rounds are there in IndusInd Bank Customer Service Associate interview for experienced candidates?
IndusInd Bank interview process for experienced candidates usually has 1 rounds. The most common rounds in the IndusInd Bank interview process for experienced candidates are .
What are the top questions asked in IndusInd Bank Customer Service Associate interview for experienced candidates?

Some of the top questions asked at the IndusInd Bank Customer Service Associate interview for experienced candidates -

  1. As a fresher i want to start my carrier with the reputed company and want you t...read more
  2. Where are you coming f...read more
  3. What is your ...read more

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IndusInd Bank Customer Service Associate Salary
based on 11 salaries
₹2 L/yr - ₹4 L/yr
8% less than the average Customer Service Associate Salary in India
View more details

IndusInd Bank Customer Service Associate Reviews and Ratings

based on 4 reviews

2.9/5

Rating in categories

3.6

Skill development

3.2

Work-life balance

3.6

Salary

1.5

Job security

1.9

Company culture

1.5

Promotions

2.4

Work satisfaction

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