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IndusInd Bank Customer Service Associate Interview Questions and Answers

Updated 6 Jan 2022

IndusInd Bank Customer Service Associate Interview Experiences

3 interviews found

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About experience of work

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to work with this company
  • Q2. As a fresher i want to start my carrier with the reputed company and want you to give me this opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - Was nice

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview Questionnaire 

2 Questions

  • Q1. They ask about my experience which skill i have..
  • Q2. I tell about my which i learn since long back time about my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Are you willing to join immediately
What you will be position after 5 year

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What is ur talent and tell that

Interview Preparation Tips

Interview preparation tips for other job seekers - Picefull and cool telling answer
Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Explain Black and Scholes model in detail
  • Ans. 

    Black-Scholes model is a mathematical model used to calculate the theoretical price of European-style options.

    • Developed by Fischer Black, Myron Scholes, and Robert Merton in 1973

    • Assumes stock prices follow a lognormal distribution

    • Factors in the option's strike price, time to expiration, risk-free interest rate, and volatility of the underlying asset

    • Helps in determining the fair value of options and other derivatives

    • Use...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Read about what is coupling
  • Q2. What are load balancing techniques
  • Ans. 

    Load balancing techniques distribute incoming network traffic across multiple servers to ensure no single server is overwhelmed.

    • Round Robin: Distributes requests evenly among servers in a circular manner.

    • Least Connections: Sends requests to the server with the fewest active connections.

    • IP Hash: Uses a hash of the client's IP address to determine which server to send the request to.

    • Weighted Round Robin: Assigns a weight...

  • Answered by AI
  • Q3. Design a trading system
  • Ans. 

    Design a trading system for buying and selling stocks

    • Define the criteria for selecting stocks to buy/sell

    • Implement risk management strategies to protect against losses

    • Set up automated trading algorithms to execute trades based on predefined rules

    • Monitor market trends and adjust trading strategies accordingly

  • Answered by AI
  • Q4. Optimise database read
  • Q5. Design high volume data intensive applications
  • Ans. 

    Designing high volume data intensive applications involves optimizing data storage, retrieval, and processing for large amounts of data.

    • Utilize distributed computing frameworks like Hadoop or Spark for processing large datasets

    • Implement data partitioning and sharding to distribute data across multiple servers for scalability

    • Use caching mechanisms to reduce latency in data retrieval

    • Optimize database queries and indexes ...

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Jul 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Question about big data and big query
  • Q2. Question about pyspark
Round 2 - One-on-one 

(1 Question)

  • Q1. Salary expectation & why you want to join db ?
  • Ans. 

    I am looking for a competitive salary that reflects my experience and skills. I want to join db because of its reputation for innovation and growth opportunities.

    • I am seeking a salary that aligns with my level of experience and expertise in the industry.

    • I believe db offers a dynamic and innovative work environment that will allow me to grow and develop professionally.

    • I am attracted to db's reputation as a leader in the...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask them how much they can offer before giving an interview

I applied via Campus Placement and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. SQL queries you
  • Ans. 

    I am proficient in writing complex SQL queries for data retrieval and manipulation.

    • I have experience in using various SQL functions like JOIN, GROUP BY, HAVING, etc.

    • I can write subqueries and nested queries to fetch data from multiple tables.

    • I am familiar with using SQL for data analysis and reporting purposes.

    • I have worked with different database management systems like MySQL, Oracle, and SQL Server.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I had a good experience in the interview

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was nice test about the financial terms And Details

Round 3 - Technical 

(2 Questions)

  • Q1. It was all about questions for Unix and SQL
  • Q2. It was asked for the financial terms And concepts as well

Interview Preparation Tips

Interview preparation tips for other job seekers - It's Good company to work with good environment...
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 4 interview rounds.

Round 1 - Assignment 

Logical reasoning permutations combination general knowledge and Writing Skills.

Round 2 - Group Discussion 

Any current tropics in india.

Round 3 - HR 

(1 Question)

  • Q1. General introduction with questions Related to your studies, which is critical to recall and typing speed test.
Round 4 - One-on-one 

(4 Questions)

  • Q1. They tried to reject as worst manager will make you down and leave the room on lowest payroll.
  • Q2. Introduction round
  • Q3. If hired then at very low wage rate as per Gurugram wage rate
  • Q4. Only they will convince you to join other organisations. Means they will reject you. If convincing power is more you will be in.

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security.
Best for 21 to 25 yrs aged with excellent knowledge of IT and Advance Excel certificate to earn experience of night shift.
No Accomodation for married and unmarried.
No work from home
Too Delayed promotions.
Too low wage rate structure as Gurgaon expenses.

One of the worst HR services among corporate industry in India.

Not at all good for migrants employees as no Accomodation/ food for migrants.

One of the worst health services among Indian corporate industry.

Strictly no for post graduate students as only except Tire 1 post graduate.

Too congested infrastructure as per employee strength.

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IndusInd Bank Customer Service Associate Salary
based on 11 salaries
₹2 L/yr - ₹4 L/yr
8% less than the average Customer Service Associate Salary in India
View more details

IndusInd Bank Customer Service Associate Reviews and Ratings

based on 4 reviews

2.9/5

Rating in categories

3.6

Skill development

3.2

Work-life balance

3.6

Salary

1.5

Job security

1.9

Company culture

1.5

Promotions

2.4

Work satisfaction

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