IndusInd Bank Customer Service Associate Interview Questions and Answers

Q1. Why did you chose bpo
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Q1. Can you tell me something about yourself.
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Me and my friends face any problem then we can solve the problem by talking to each other.

Before starting any case, I study it completely once and check all the documents.

Q1. I will have a meeting with HR only to have them tell me that even after all I have done, why am I working in an on role instead of an off role and I have no chance of being on the role.
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Q1. Salary and on role discussion
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Q1. What is phone Banking?
Ans. 
Phone banking is a service provided by banks that allows customers to perform banking transactions over the phone.
• Allows customers to check account balances

• Enables customers to transfer funds between accounts

• Provides assistance with setting up automatic bill payments

• Allows customers to report lost or stolen cards

• Offers support for general inquiries and account maintenance
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Q2. Tell me about your city and what is most famous in your city?
Ans. 
I am from New York City, which is known for its iconic landmarks, diverse culture, and vibrant nightlife.
• Iconic landmarks such as the Statue of Liberty, Empire State Building, and Times Square

• Diverse culture with neighborhoods like Chinatown, Little Italy, and Harlem

• Vibrant nightlife with Broadway shows, trendy bars, and world-class restaurants
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Q3. Tell me about yourself?
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I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.
• I have X years of experience in customer service roles

• I excel at resolving customer issues and providing excellent service

• I am a great communicator and team player

• I am passionate about helping customers and ensuring their satisfaction
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