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IndusInd Bank Customer Service Associate Interview Questions and Answers

Updated 6 Jan 2022

IndusInd Bank Customer Service Associate Interview Experiences

3 interviews found

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About experience of work

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to work with this company
  • Q2. As a fresher i want to start my carrier with the reputed company and want you to give me this opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - Was nice

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview Questionnaire 

2 Questions

  • Q1. They ask about my experience which skill i have..
  • Q2. I tell about my which i learn since long back time about my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Are you willing to join immediately
What you will be position after 5 year

What people are saying about IndusInd Bank

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a cluster head
6d
Looking for a Job opportunity
Hello all, I am looking for a Job , i am having 11 year of experience in finance and banking line
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I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What is ur talent and tell that

Interview Preparation Tips

Interview preparation tips for other job seekers - Picefull and cool telling answer
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced professional with a strong background in project management and team leadership.

    • Over 8 years of experience in project management

    • Successfully led cross-functional teams to deliver projects on time and within budget

    • Strong communication and interpersonal skills

    • Proven track record of achieving targets and exceeding expectations

  • Answered by AI
  • Q2. Personal details

Interview Questionnaire 

2 Questions

  • Q1. About your self
  • Q2. Experience details

Interview Preparation Tips

Interview preparation tips for other job seekers - Speaking with confidence
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was nice test about the financial terms And Details

Round 3 - Technical 

(2 Questions)

  • Q1. It was all about questions for Unix and SQL
  • Q2. It was asked for the financial terms And concepts as well

Interview Preparation Tips

Interview preparation tips for other job seekers - It's Good company to work with good environment...

Interview Questionnaire 

2 Questions

  • Q1. About your self
  • Q2. Experience details
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Jul 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Question about big data and big query
  • Q2. Question about pyspark
Round 2 - One-on-one 

(1 Question)

  • Q1. Salary expectation & why you want to join db ?
  • Ans. 

    I am looking for a competitive salary that reflects my experience and skills. I want to join db because of its reputation for innovation and growth opportunities.

    • I am seeking a salary that aligns with my level of experience and expertise in the industry.

    • I believe db offers a dynamic and innovative work environment that will allow me to grow and develop professionally.

    • I am attracted to db's reputation as a leader in the...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask them how much they can offer before giving an interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Read about what is coupling
  • Q2. What are load balancing techniques
  • Ans. 

    Load balancing techniques distribute incoming network traffic across multiple servers to ensure no single server is overwhelmed.

    • Round Robin: Distributes requests evenly among servers in a circular manner.

    • Least Connections: Sends requests to the server with the fewest active connections.

    • IP Hash: Uses a hash of the client's IP address to determine which server to send the request to.

    • Weighted Round Robin: Assigns a weight...

  • Answered by AI
  • Q3. Design a trading system
  • Ans. 

    Design a trading system for buying and selling stocks

    • Define the criteria for selecting stocks to buy/sell

    • Implement risk management strategies to protect against losses

    • Set up automated trading algorithms to execute trades based on predefined rules

    • Monitor market trends and adjust trading strategies accordingly

  • Answered by AI
  • Q4. Optimise database read
  • Q5. Design high volume data intensive applications
  • Ans. 

    Designing high volume data intensive applications involves optimizing data storage, retrieval, and processing for large amounts of data.

    • Utilize distributed computing frameworks like Hadoop or Spark for processing large datasets

    • Implement data partitioning and sharding to distribute data across multiple servers for scalability

    • Use caching mechanisms to reduce latency in data retrieval

    • Optimize database queries and indexes ...

  • Answered by AI

Skills evaluated in this interview

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IndusInd Bank Customer Service Associate Salary
based on 11 salaries
₹2 L/yr - ₹4 L/yr
8% less than the average Customer Service Associate Salary in India
View more details

IndusInd Bank Customer Service Associate Reviews and Ratings

based on 4 reviews

2.9/5

Rating in categories

3.6

Skill development

3.2

Work-life balance

3.6

Salary

1.5

Job security

1.9

Company culture

1.5

Promotions

2.4

Work satisfaction

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