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Axis Bank Customer Service Associate Interview Questions and Answers for Freshers
Updated
11 Nov 2021
1 interview found
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Anonymous
I applied via Other and was interviewed in May 2021.
4 Interview Rounds
Interview Questions
- Q1. What is bpo And introduce your self
View Answers (1)
- Q2. Howmany months u you have experience
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. INTRODUCE YOURSELF Add Answer
- Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS Add Answer
2
Aptitude Test Round
MATHS, REASONING , PERSONALITY TEST
3
HR Round (1 Question)
- Q1. ABOUT THE COMPANY Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
-
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. What is the credit View Answers (1)
- Q2. How many types of credit card use View Answers (1)
- Q3. What is the bank View Answers (1)
2
Case Study Round
Candidate. Work and beehive how solved customer s
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Group Discussion Round
They gave very basic topic like
Can earning money and maintaing family life balance go hand in hand ?
3
Personal Interview Round (2 Questions)
- Q1. What r your strength why do u think it is your strength explain wid some incidents? Add Answer
- Q2. They even ask to sell a bottle or pen Add Answer
I applied via Walk-in and was interviewed before May 2020.
1 Interview Round
Interview Questions
- Q1. 1st question aap apna introduction dijiye
Add Answer
- Q2. Credit card kya hota h
Add Answer
- Q3. Benifit kya h iske
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Introduction acha hona chaiye yhaa wha dekh kr ni bolna h jo v question ho uska ans km se word v denaa h jo bilkul sahi hoo
Interview experience
Good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me something about yourself. View Answers (1)
- Q2. As I am looking, you are a fresher and you have a 3-year career gap. How can you define this gap? Add Answer
2
HR Round (3 Questions)
- Q1. Tell me something about yourself. View Answers (1)
- Q2. Tell me something about your family and family business. View Answers (1)
- Q3. You said you had a startup, so tell me something about that startup. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Your confidence level should be good. Overconfidence is not good. Speak in English when they ask a question and tell you to answer this question in Hindi; then only you use Hindi. Don't worry about everything, and feel free to introduce yourself.
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
Overall aptitude towards sales mentality
3
HR Round (1 Question)
- Q1. Basic details such as about ourselves and our experience background. Add Answer
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Campus Placement and was interviewed in Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Group Discussion Round
Topic will be given to speak for a mins
3
HR Round (5 Questions)
- Q1. Pi round questions will be asked about academics experience Add Answer
- Q2. Basically they need sales people so they will ask questions related to sales Add Answer
- Q3. Fee questions will be asked from subjects Add Answer
- Q4. Experience will be asked Add Answer
- Q5. No other question will be asked Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If they are confident and comfortable in sales they can go for this job
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Something about self, convincing skills in previous company, Strategies which can be used in the next role, future plan for studies as well as career, salary ex...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Formals are must as well as fluency in english with confidence is like cherry on top of the cake. Nothing critical is asked which can't be answered.
I applied via Job Portal and was interviewed before Aug 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Group Discussion Round
Based on work from home a boon or a bane
3
One-on-one Round (1 Question)
- Q1. Myself,why this job, about the job, etc Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Respond as much as you can be interactive,listen and reply ,take the lead,etc
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People are getting interviews through
based on 1 Axis Bank interview
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Customer Service Associate Interview Questions from Similar Companies
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6%
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Axis Bank Customer Service Associate Reviews and Ratings
based on 18 reviews
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