Upload Button Icon Add office photos

Filter interviews by

Clear (1)

ICICI Bank Customer Relationship Manager Interview Questions and Answers

Updated 27 Jan 2025

ICICI Bank Customer Relationship Manager Interview Experiences

8 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. What is financial institutions
  • Ans. 

    Financial institutions are organizations that provide financial services to customers, such as banks, credit unions, and investment firms.

    • Financial institutions accept deposits from customers and provide loans and other financial products.

    • They play a crucial role in the economy by facilitating the flow of funds between savers and borrowers.

    • Examples include commercial banks like JPMorgan Chase, investment firms like Gol...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - To improve your skills to communicate

Rate your
company

🤫 100% anonymous

How was your last interview experience?

Share interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Job Responsibilities
  • Q2. Job roles Customer relationship

Customer Relationship Manager Interview Questions Asked at Other Companies

asked in IKEA
Q1. What are the values of IKEA, which value aligns with you the most ... read more
Q2. What are the best strategies to achieve positive results in a one ... read more
asked in RBL Bank
Q3. How many life insurance and health general insurance
Q4. How u will tackle if customer is screaming and his vehicle is not ... read more
asked in Yes Bank
Q5. What is current and saving account? Different between them
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Why ICICI, current crr and SLR , about yourself
  • Ans. Describe about yourself and banking industry as a career
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Take it as last option to choose for this company and critically check the offer letter

I applied via Campus Placement and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Aptitude Test 

60 min of exam 90 questions
And subj eng maths reas banking etc

Round 3 - HR 

(1 Question)

  • Q1. 30 minutes of hr interview Asked me banking knowledge sales family marketing and re location etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Please help for gd my final round interview
Ans-knowledge of Crr SLR fd Rd and sales presentation and bank of profile total branch ATM other countries icici culture and CEO presently that's etc

ICICI Bank interview questions for designations

 Customer Relationship Management Officer

 (1)

 Relationship Manager

 (292)

 Assistant Relationship Manager

 (7)

 Corporate Relationship Manager

 (3)

 Relationship Manager Sales

 (1)

 Relationship Officer

 (22)

 Relationship Executive

 (5)

 Branch Relationship Manager

 (10)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

20 questions of mathematics and reasoning.

Round 2 - Group Discussion 

Global warming was the topic to discuss with other candidates.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Describe yourself?
  • Ans. 

    I am a dedicated and empathetic professional with a passion for building strong relationships with customers.

    • Dedicated and hardworking

    • Empathetic and understanding

    • Strong communication skills

    • Experience in customer service roles

    • Passionate about customer satisfaction

  • Answered by AI
  • Q2. What's your expectations?
  • Ans. 

    I expect to build strong relationships with customers, increase customer satisfaction, and drive business growth.

    • Develop and implement customer retention strategies

    • Provide excellent customer service and support

    • Analyze customer feedback and data to improve customer experience

    • Collaborate with sales and marketing teams to enhance customer relationships

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be yourself and confident with your personality
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to join icici
  • Q2. Tell me about your strength
Round 3 - HR 

(2 Questions)

  • Q1. Do you like target based job
  • Q2. Have you any experience in sales
Round 4 - HR 

(1 Question)

  • Q1. Do you like target based job?
  • Ans. 

    Yes, I enjoy target-based jobs as they motivate me to strive for success and achieve measurable results.

    • I thrive under pressure and enjoy the challenge of meeting and exceeding targets.

    • Setting and achieving targets gives me a sense of accomplishment and satisfaction.

    • Target-based jobs help me stay focused and organized in my work.

    • For example, in my previous role as a sales manager, I consistently met and exceeded monthl...

  • Answered by AI
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Myself amit singh from ballia up presently work in axis bank uttarakashi as Bro/teller.. my academic qualification is I did MBA with Marketing stream in MJPRU BAREILLY... THANKS

Interview Preparation Tips

Interview preparation tips for other job seekers - nyc to hear and easy to reply...

I applied via Job Portal and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Group Discussion 

Based on work from home a boon or a bane

Round 3 - One-on-one 

(1 Question)

  • Q1. Myself,why this job, about the job, etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Respond as much as you can be interactive,listen and reply ,take the lead,etc

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. All questions in MFI work in

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview parson Raushan sir as par RSM

I applied via Company Website and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to Crake bank Interview

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Very Neet Dressing Sence.
2.Clear And Sweet Self Intro for Ur Self.
3.Mention Ur special Skils.
4.About Ur Interest In banking Carrier.
5.Full Knowlaged In Ur Bank History.
6.Our Assets,Our Share Rate,Branches,Atm,Online Apps,Bank using For Operations Apps you Know First.
7.Rate of Interest,Our Products,Other business Product,Our Charges for All Transaction Details,Its fully understand before go to the Interview.
8.Finely Ur Interview Performace Merrer To Ur Working Performace We are like them.
9.If u dont Know the Interviewer Qustion Pls Reply for Sir sorry I dont Know sir,This Excuse for New Qustions and Reach For Ur best Answer For Interview.
10.One Important Mind Thought Must For Go To The Interview:We are Successful In Bussiness so our don't Want Workers,They are like Working With Patner For More Achivements.
Thank U
Rajasingh
Contribute & help others!
anonymous
You can choose to be anonymous

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Customer Relationship Manager interview?
ICICI Bank interview process usually has 2-3 rounds. The most common rounds in the ICICI Bank interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in ICICI Bank Customer Relationship Manager interview?

Some of the top questions asked at the ICICI Bank Customer Relationship Manager interview -

  1. Do you like target based j...read more
  2. What is financial instituti...read more
  3. myself amit singh from ballia up presently work in axis bank uttarakashi as Bro...read more

Recently Viewed

INTERVIEWS

Ujjivan Small Finance Bank

No Interviews

Tell us how to improve this page.

ICICI Bank Customer Relationship Manager Interview Process

based on 11 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

Tide Business Finance Platform

Thrive at work, live fully - experience balance like never before!

ICICI Bank Customer Relationship Manager Salary
based on 208 salaries
₹1.9 L/yr - ₹8 L/yr
11% more than the average Customer Relationship Manager Salary in India
View more details

ICICI Bank Customer Relationship Manager Reviews and Ratings

based on 50 reviews

3.9/5

Rating in categories

4.0

Skill development

3.6

Work-life balance

3.6

Salary

4.0

Job security

3.9

Company culture

3.7

Promotions

3.9

Work satisfaction

Explore 50 Reviews and Ratings
Deputy Manager
15.5k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Relationship Manager
13k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Assistant Manager
10.2k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Manager
4.8k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Officer
3.4k salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare ICICI Bank with

HDFC Bank

3.9
Compare

Axis Bank

3.8
Compare

State Bank of India

3.8
Compare

Kotak Mahindra Bank

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent