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Hero MotoCorp Customer Relationship Manager Interview Questions and Answers

Updated 4 Jan 2025

Hero MotoCorp Customer Relationship Manager Interview Experiences

1 interview found

Customer Relationship Manager Interview Questions & Answers

user image Devesh Kumar

posted on 4 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2024. There were 8 interview rounds.

Round 1 - Aptitude Test 

Assess the individual's aptitude for customer satisfaction.

Round 2 - Group Discussion 

Group discussion plays a crucial role in shaping an individual's aptitude and behavior.

Round 3 - Technical 

(1 Question)

  • Q1. What is the purpose of the person knowledge test?
    • Add your answer
Round 4 - Case Study 

A case study for in-depth knowledge.

Round 5 - Coding Test 

The most effective knowledge for coding.

Round 6 - Assignment 

A reporter disappeared while on assignment in a war zone.

Round 7 - HR 

(2 Questions)

  • Q1. What is the importance of effort and honesty in your job?
    • Add your answer
  • Q2. What has been your best experience that contributed to your performance at work?
    • Add your answer
Round 8 - One-on-one 

(2 Questions)

  • Q1. What are the best strategies to achieve positive results in a one-on-one interview round?
    • Add your answer
  • Q2. What is the importance of your job?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - What is your level of confidence regarding this job?

Top trending discussions

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Career Advice
1w
monstrouswatermelon
Verified Icon
·
works at
Mirraw
When to switch
I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?
Got a question about Hero MotoCorp?
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Interview questions from similar companies

Customer Relationship Manager Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 26 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is the CDI score of sales .
  • Ans. 

    CDI score of sales measures the effectiveness of sales representatives in converting leads into customers.

    • CDI stands for Conversion Rate of Incoming leads

    • It is calculated by dividing the number of converted leads by the total number of incoming leads and multiplying by 100

    • A high CDI score indicates that sales representatives are effectively converting leads into customers

    • Example: If 50 out of 100 incoming leads are con...

    • Answered by AI
    Add your answer
  • Q2. What is the diff between customer satisfaction and customer retention
  • Ans. 

    Customer satisfaction is the perception of customers about a product or service, while customer retention is the ability of a company to keep customers coming back.

    • Customer satisfaction is a measure of how happy or content customers are with a product or service.

    • Customer retention is the ability of a company to keep customers coming back for repeat business.

    • Customer satisfaction can be influenced by factors like qualit...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Past ,people and personal .

Customer Relationship Manager Interview Questions & Answers

Mahindra & Mahindra user image AJEET TRIPATHI

posted on 20 Feb 2022

I applied via Walk-in and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What are your salary expectations?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Surching for job please give the chance to work

Relationship Manager Interview Questions & Answers

CNH Industrial user image Stephen Raj

posted on 23 Apr 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Behavioral 

(2 Questions)

  • Q1. About your self
    • Add your answer
  • Q2. About your experience
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. About salary expectation
    • Add your answer
  • Q2. About job responsibility
    • Add your answer

Relationship Manager Interview Questions & Answers

Maruti Suzuki user image Anonymous

posted on 27 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Maruti Suzuki have how many car
    • Add your answer
  • Q2. And what is the product name
  • Ans. 

    The product name is XYZ Wealth Management Services.

    • XYZ Wealth Management Services offers personalized financial planning for clients.

    • The product includes investment advice, retirement planning, and estate planning services.

    • Clients can also access online tools and resources to track their financial goals.

    • Examples: XYZ Wealth Management Services Basic, XYZ Wealth Management Services Plus

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it au

Customer Relationship Executive Interview Questions & Answers

Tata Motors user image Anonymous

posted on 30 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - CRE 

(4 Questions)

  • Q1. About your self
  • Ans. Thankyou for giving me this opportunity to introduce myself
    • Answered Anonymously
    Add your answer
  • Q2. My name is nikita yadav I'm from shikohabad currently I'm staying in Lucknow
    • Add your answer
  • Q3. There are 8 of us in my family
    • Add your answer
  • Q4. I have completed
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - CRE as a customer support executive

Customer Relationship Officer Interview Questions & Answers

Eicher Motors user image Anonymous

posted on 22 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. My self introduction and experience
    • Add your answer
  • Q2. What u want to ask mep
    • Add your answer

Customer Relationship Executive Interview Questions & Answers

Royal Enfield user image Anonymous

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(7 Questions)

  • Q1. Our personal details mentioned
    • Add your answer
  • Q2. Our skills & technical knowledge
    • Add your answer
  • Q3. Our experience of this field
    • Add your answer
  • Q4. Academic skills
    • Add your answer
  • Q5. Decision making
    • Add your answer
  • Q6. Problem solving
    • Add your answer
  • Q7. Critical thinking
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - To develop skills

Customer Relationship Manager Interview Questions & Answers

Mahindra & Mahindra user image Anonymous

posted on 14 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me something about yourself?
    • View 1 more amswer
  • Q2. The simple looking question with the variety of proper answers. So never tell about your personal details not even your hobbies as they are not interested in listening all that shit. Just tell about your p...
    • View 1 more amswer
  • Q3. Why you left privious job?
    • View 1 more amswer
  • Q4. Always tell them that you want to switch just because you want yourself in a better place. Dont ever say the management was bad or your senior was not good. Because person sitting infront of you is going ...
    • View 2 more amswers
  • Q5. Any question you want to ask me?
  • Ans. Yes sir i just want to ask that please give me something hard in my job profile so that i can go through it and prove that i am capable for this post. Secondly what can i do so that it will be easy for you providing this job to me.
    • Answered Anonymously
    View 2 more amswers

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be patient, always your common sense before answering, listen questions carefully, dont speak english if someone asking questions in hindi.

Relationship Manager Interview Questions & Answers

Maruti Suzuki user image Anonymous

posted on 3 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How do you manage interactions with two customers simultaneously?
    • Add your answer
  • Q2. How would you handle a conversation with a rude customer?
    • Add your answer
More about working at Hero MotoCorp
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Hero MotoCorp Interview FAQs

How many rounds are there in Hero MotoCorp Customer Relationship Manager interview?
Hero MotoCorp interview process usually has 8 rounds. The most common rounds in the Hero MotoCorp interview process are Technical, Case Study and Coding Test.
What are the top questions asked in Hero MotoCorp Customer Relationship Manager interview?

Some of the top questions asked at the Hero MotoCorp Customer Relationship Manager interview -

  1. What are the best strategies to achieve positive results in a one-on-one interv...read more
  2. What is the purpose of the person knowledge te...read more

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Hero MotoCorp Customer Relationship Manager Salary
based on 5 salaries
₹0.8 L/yr - ₹2.8 L/yr
45% less than the average Customer Relationship Manager Salary in India
View more details
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