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IKEA Customer Relationship Manager Interview Questions and Answers

Updated 22 Feb 2025

IKEA Customer Relationship Manager Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you tell me about yourself?
  • Q2. What are the values of IKEA, which value aligns with you the most, and which values do you prefer to follow?
  • Ans. 

    IKEA values include simplicity, cost-consciousness, sustainability, and togetherness.

    • IKEA values include simplicity in design and functionality.

    • Cost-consciousness is a key value, offering affordable products to customers.

    • Sustainability is important, with a focus on eco-friendly practices and materials.

    • Togetherness is promoted through family-friendly products and a sense of community.

    • I align most with the value of susta...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Working at IKEA India is disappointing, as the Indian management does not adhere to global policies. Overtime is frequently required without additional compensation, making the experience less favorable. It is advisable to consider joining IKEA in a location outside of India.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Case Study 

It’s was related to market of textile

Round 2 - Case Study 

Analysis of case and it’s summary

Round 3 - HR 

(1 Question)

  • Q1. Why to join Zara

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for retail job

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why their was so many gaps in your carreer

Interview Preparation Tips

Interview preparation tips for other job seekers - You will get less salary.
I don't know about job security
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Group Discussion 

It was a GD of 6 people where a Current Affairs topic was provided by the panel.

Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell us something about yourself
  • Ans. 

    I am a dedicated and experienced professional with a strong background in leadership and team management.

    • Over 5 years of experience in management roles

    • Skilled in motivating and leading teams to achieve goals

    • Strong communication and problem-solving abilities

    • Previously managed a team of 20+ employees at XYZ Company

  • Answered by AI
  • Q2. What are your hobbies?
  • Ans. 

    My hobbies include hiking, reading, and playing the guitar.

    • I enjoy hiking in the mountains and exploring new trails.

    • I love reading fiction novels in my free time.

    • I have been playing the guitar for several years and enjoy learning new songs.

  • Answered by AI
  • Q3. Situation - If you're the Store Manager for a large store and a big sale day coming up in the next week, do you use pamphlets for marketing even if it is not approved by your manager/SOP but you know that ...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Shine and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Working experience
  • Q2. Retail details knowledge
  • Q3. Sallery details
  • Q4. KPI knowledge and conversation knowledge
  • Q5. Visual knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Honest work and retail knowledge
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Work experience
Round 3 - One-on-one 

(1 Question)

  • Q1. About my previous experience
Round 4 - One-on-one 

(1 Question)

  • Q1. About my skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Na

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you develop market ?
  • Ans. 

    I develop market by identifying target audience, creating marketing strategies, and building strong customer relationships.

    • Conduct market research to identify target audience

    • Create marketing strategies that align with company goals

    • Build strong customer relationships through personalized communication

    • Utilize social media and other digital platforms to reach wider audience

    • Collaborate with sales team to ensure customer sa

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Say smart answer , good communication skill, well experience

I applied via Campus Placement and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. First of all HR we will connect Each other.
  • Q2. After that he will give me the company introduction of the company.
  • Q3. Hr will discuss to conduct their interview. discuss for the timing
  • Q4. Hr relted to question for the relince
Round 3 - Aptitude Test 

Related to question for the aptitude test

Interview Preparation Tips

Topics to prepare for Reliance Retail Assistant Manager interview:
  • Relted to company
Interview preparation tips for other job seekers - After clearing the interview will be informed whether the selection is done.

I applied via Campus Placement and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Regarding education, your future endeavors, family background and all, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare for basic things such as what you want to become, why are you join this company and all.

I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction, Retail experience, Location que, Family background, English
Round 2 - Technical 

(1 Question)

  • Q1. Numbers on current work
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical questions & Answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your work : on your mouth
Hold your numbers on your fingers tips

IKEA Interview FAQs

How many rounds are there in IKEA Customer Relationship Manager interview?
IKEA interview process usually has 1 rounds. The most common rounds in the IKEA interview process are One-on-one Round.
How to prepare for IKEA Customer Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IKEA. The most common topics and skills that interviewers at IKEA expect are Budget Management, Change Management, Conflict Management, Customer Relationship and Customer Satisfaction.

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IKEA Customer Relationship Manager Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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IKEA Customer Relationship Manager Salary
based on 5 salaries
₹5 L/yr - ₹7.2 L/yr
50% more than the average Customer Relationship Manager Salary in India
View more details

IKEA Customer Relationship Manager Reviews and Ratings

based on 2 reviews

3.9/5

Rating in categories

3.9

Skill development

3.4

Work-life balance

4.5

Salary

3.4

Job security

2.8

Company culture

3.4

Promotions

3.9

Work satisfaction

Explore 2 Reviews and Ratings
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