Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Reliance Retail Team. If you also belong to the team, you can get access from here

Reliance Retail Verified Tick

Compare button icon Compare button icon Compare

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Reliance Retail Customer Relationship Manager Interview Questions and Answers

Updated 4 Mar 2023

Reliance Retail Customer Relationship Manager Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Current organisation roles and responsibilities
  • Q3. What is your Expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about your self
Current organisation roles and responsibilities
Expected salary

I applied via Walk-in and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic system knowledge
  • Q2. Good listener and smartly answer quickly
Round 2 - Case Study 

To find batter solutions for the situations

Round 3 - Group Discussion 

Discussed with uour respected team member

Round 4 - Assignment 

Aline service engineer for solutions

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Listening and talk polied to customer

Customer Relationship Manager Interview Questions Asked at Other Companies

asked in IKEA
Q1. What are the values of IKEA, which value aligns with you the most ... read more
Q2. What are the best strategies to achieve positive results in a one ... read more
asked in RBL Bank
Q3. How many life insurance and health general insurance
Q4. How u will tackle if customer is screaming and his vehicle is not ... read more
asked in Yes Bank
Q5. What is current and saving account? Different between them
Round 1 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Peacefully done my interview.

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you develop market ?
  • Ans. 

    I develop market by identifying target audience, creating marketing strategies, and building strong customer relationships.

    • Conduct market research to identify target audience

    • Create marketing strategies that align with company goals

    • Build strong customer relationships through personalized communication

    • Utilize social media and other digital platforms to reach wider audience

    • Collaborate with sales team to ensure customer sa

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Say smart answer , good communication skill, well experience

Reliance Retail interview questions for designations

 Customer Relationship Executive

 (1)

 Customer Relationship Executive Manager

 (1)

 Customer Service Associate

 (16)

 Customer Service Executive

 (3)

 Customer Support Executive

 (3)

 Customer Support Associate

 (2)

 Customer Relation Officer

 (1)

 Customer Care Executive

 (1)

Customer Relationship Manager Jobs at Reliance Retail

View all

Interview questions from similar companies

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Past Experience In India.
  • Q2. Qualification & Age.

Interview Preparation Tips

Interview preparation tips for other job seekers - All The Best And Try Hard To Get A Job In Landmark Group.

I applied via Recruitment Consultant and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, ur past company work profile, domain knowledge, cross questions to verify ur statements

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't lie during interview as guy sitting across table reads everything about u very well.

Interview Questionnaire 

2 Questions

  • Q1. How do you manage vendors..
  • Ans. 

    Managing vendors involves establishing relationships, setting expectations, monitoring performance, and resolving issues.

    • Establish clear communication channels with vendors

    • Set expectations regarding deliverables, timelines, and quality

    • Regularly monitor vendor performance and provide feedback

    • Address any issues or concerns promptly and effectively

    • Negotiate contracts and pricing to ensure value for money

    • Maintain strong re...

  • Answered by AI
  • Q2. I replied them that I like to share that I always greet them like they are not vendors they are our stake holders.. And sugeeat them to big dream as wr dream yo achive.

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. When I had I my interview they asked do u know about warehouse system I said of course I do know if there is heavy lifts then we make use of fork lifts so for me it is not an issue
Round 2 - Coding Test 

It is the right choice if any one join this company and number one in competition

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say work hard and reach to ur goal that is ur destination

I applied via Naukri.com and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical round questions
Round 4 - Salary expectations 

(1 Question)

  • Q1. What is your salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite, never say negative about any thing be constructive.

I applied via Recruitment Consultant and was interviewed in Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Business accounts names
  • Q2. Amount of business getting handled in portfolio
  • Ans. 

    The portfolio I managed had an average business of $2 million per year.

    • The portfolio I managed had a consistent flow of business throughout the year.

    • I was responsible for maintaining and growing the portfolio's business.

    • I regularly analyzed the portfolio's performance and made adjustments as needed.

    • I worked closely with clients to understand their needs and provide solutions.

    • Examples of businesses in my portfolio inclu

  • Answered by AI
  • Q3. Team members handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Do know well whatever aspect one is saying.
Remember the company needs valuable employees and vice versa.
Keep heads up and crack through.

Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Relationship Manager interview?
Reliance Retail interview process usually has 2-3 rounds. The most common rounds in the Reliance Retail interview process are HR, Technical and Case Study.
How to prepare for Reliance Retail Customer Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are Customer Relationship, CRM, Customer Retention, Customer Handling and Customer Satisfaction.
What are the top questions asked in Reliance Retail Customer Relationship Manager interview?

Some of the top questions asked at the Reliance Retail Customer Relationship Manager interview -

  1. How you develop marke...read more
  2. Good listener and smartly answer quic...read more
  3. Basic system knowle...read more

Tell us how to improve this page.

Reliance Retail Customer Relationship Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

DMart Interview Questions
3.9
 • 410 Interviews
Walmart Interview Questions
3.7
 • 387 Interviews
Landmark Group Interview Questions
4.0
 • 150 Interviews
Croma Interview Questions
4.0
 • 133 Interviews
Lowe's Interview Questions
4.1
 • 129 Interviews
Reliance Digital Interview Questions
4.1
 • 123 Interviews
Tesco Interview Questions
3.8
 • 122 Interviews
Target Interview Questions
4.2
 • 113 Interviews
Reliance Trends Interview Questions
4.2
 • 106 Interviews
Decathlon Interview Questions
3.8
 • 106 Interviews
View all
Reliance Retail Customer Relationship Manager Salary
based on 113 salaries
₹2 L/yr - ₹5.1 L/yr
At par with the average Customer Relationship Manager Salary in India
View more details

Reliance Retail Customer Relationship Manager Reviews and Ratings

based on 36 reviews

4.2/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.8

Salary

4.1

Job security

3.9

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 36 Reviews and Ratings
Customer Relationship Manager

Pune

3-7 Yrs

₹ 2.5-3.5 LPA

Customer Relationship Manager (CRM)

Bangalore / Bengaluru

1-5 Yrs

₹ 4.25-7 LPA

Explore more jobs
Assistant Manager
4.2k salaries
unlock blur

₹3 L/yr - ₹10.3 L/yr

Store Manager
4.1k salaries
unlock blur

₹2 L/yr - ₹9.8 L/yr

Department Manager
3.6k salaries
unlock blur

₹1.7 L/yr - ₹6.2 L/yr

Deputy Manager
2.5k salaries
unlock blur

₹4.2 L/yr - ₹15 L/yr

Senior Executive
1.9k salaries
unlock blur

₹1.5 L/yr - ₹7.5 L/yr

Explore more salaries
Compare Reliance Retail with

DMart

3.9
Compare

Future Group

4.3
Compare

Reliance Digital

4.1
Compare

Croma

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview