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Reliance Retail Customer Relationship Manager Interview Questions and Answers

Updated 4 Mar 2023

Reliance Retail Customer Relationship Manager Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Current organisation roles and responsibilities
  • Q3. What is your Expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about your self
Current organisation roles and responsibilities
Expected salary

I applied via Walk-in and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic system knowledge
  • Q2. Good listener and smartly answer quickly
Round 2 - Case Study 

To find batter solutions for the situations

Round 3 - Group Discussion 

Discussed with uour respected team member

Round 4 - Assignment 

Aline service engineer for solutions

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Listening and talk polied to customer

Customer Relationship Manager Interview Questions Asked at Other Companies

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Q5. What is current and saving account? Different between them
Round 1 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Peacefully done my interview.

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you develop market ?
  • Ans. 

    I develop market by identifying target audience, creating marketing strategies, and building strong customer relationships.

    • Conduct market research to identify target audience

    • Create marketing strategies that align with company goals

    • Build strong customer relationships through personalized communication

    • Utilize social media and other digital platforms to reach wider audience

    • Collaborate with sales team to ensure customer sa

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Say smart answer , good communication skill, well experience

Reliance Retail interview questions for designations

 Customer Relationship Executive

 (1)

 Customer Relationship Executive Manager

 (1)

 Ingenious Customer Relationship Executive

 (1)

 Customer Service Associate

 (17)

 Customer Support Executive

 (3)

 Customer Service Executive

 (3)

 Customer Support Associate

 (2)

 Customer Support Officer

 (1)

Customer Relationship Manager Jobs at Reliance Retail

View all

Interview questions from similar companies

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Tell me about yourself.
Round 3 - HR 

(2 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - When you are attending your interview any time were only formal dress.

I applied via Recruitment Consultant and was interviewed in Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Business accounts names
  • Q2. Amount of business getting handled in portfolio
  • Ans. 

    The portfolio I managed had an average business of $2 million per year.

    • The portfolio I managed had a consistent flow of business throughout the year.

    • I was responsible for maintaining and growing the portfolio's business.

    • I regularly analyzed the portfolio's performance and made adjustments as needed.

    • I worked closely with clients to understand their needs and provide solutions.

    • Examples of businesses in my portfolio inclu

  • Answered by AI
  • Q3. Team members handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Do know well whatever aspect one is saying.
Remember the company needs valuable employees and vice versa.
Keep heads up and crack through.

I applied via Campus Placement and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. I'm a assistant professor in bed college & 4 year expearience

Interview Preparation Tips

Interview preparation tips for other job seekers - Try try to you will be succes ✌️

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Past Experience In India.
  • Q2. Qualification & Age.

Interview Preparation Tips

Interview preparation tips for other job seekers - All The Best And Try Hard To Get A Job In Landmark Group.

I applied via Recruitment Consultant and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, ur past company work profile, domain knowledge, cross questions to verify ur statements

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't lie during interview as guy sitting across table reads everything about u very well.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Coding Test 

A simple coding test that anyone can attempt.

Round 2 - Technical 

(1 Question)

  • Q1. Hard sql, business, python pyspark ml and excel
Round 3 - Technical 

(1 Question)

  • Q1. Advance sql, advance business knowledge
Round 4 - HR 

(1 Question)

  • Q1. Ctc discussion and why to join this firm

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not come to DLL; it is pathetic.

Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Relationship Manager interview?
Reliance Retail interview process usually has 2-3 rounds. The most common rounds in the Reliance Retail interview process are HR, Technical and Case Study.
How to prepare for Reliance Retail Customer Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are Customer Relationship, CRM, Customer Retention, Customer Handling and Customer Satisfaction.
What are the top questions asked in Reliance Retail Customer Relationship Manager interview?

Some of the top questions asked at the Reliance Retail Customer Relationship Manager interview -

  1. How you develop marke...read more
  2. Good listener and smartly answer quic...read more
  3. Basic system knowle...read more

Tell us how to improve this page.

Reliance Retail Customer Relationship Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Reliance Retail Customer Relationship Manager Salary
based on 116 salaries
₹2 L/yr - ₹6.2 L/yr
At par with the average Customer Relationship Manager Salary in India
View more details

Reliance Retail Customer Relationship Manager Reviews and Ratings

based on 36 reviews

4.2/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.8

Salary

4.1

Job security

3.9

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 36 Reviews and Ratings
Customer Relationship Manager

Pune

3-7 Yrs

₹ 2.5-3.5 LPA

Customer Relationship Manager (CRM)

Bangalore / Bengaluru

1-5 Yrs

₹ 4.25-7 LPA

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