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Reliance Retail Customer Relationship Manager Interview Questions and Answers

Updated 4 Mar 2023

Reliance Retail Customer Relationship Manager Interview Experiences

4 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Current organisation roles and responsibilities
  • Q3. What is your Expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about your self
Current organisation roles and responsibilities
Expected salary

I applied via Walk-in and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic system knowledge
  • Q2. Good listener and smartly answer quickly
Round 2 - Case Study 

To find batter solutions for the situations

Round 3 - Group Discussion 

Discussed with uour respected team member

Round 4 - Assignment 

Aline service engineer for solutions

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep Listening and talk polied to customer

Customer Relationship Manager Interview Questions Asked at Other Companies

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Q5. What is current and saving account? Different between them
Round 1 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Peacefully done my interview.

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you develop market ?
  • Ans. 

    I develop market by identifying target audience, creating marketing strategies, and building strong customer relationships.

    • Conduct market research to identify target audience

    • Create marketing strategies that align with company goals

    • Build strong customer relationships through personalized communication

    • Utilize social media and other digital platforms to reach wider audience

    • Collaborate with sales team to ensure customer sa

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Say smart answer , good communication skill, well experience

Reliance Retail interview questions for designations

 Customer Relationship Executive

 (1)

 Customer Relationship Executive Manager

 (1)

 Customer Service Associate

 (16)

 Customer Support Executive

 (3)

 Customer Service Executive

 (3)

 Customer Support Associate

 (2)

 Customer Sales Associate

 (1)

 Customer experience Officer

 (1)

Customer Relationship Manager Jobs at Reliance Retail

View all

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself, career background and Expertise department ?
  • Q2. Why do you switch current Organisation ?
  • Q3. Are you ready to relocate ?

I applied via Recruitment Consultant and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, ur past company work profile, domain knowledge, cross questions to verify ur statements

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't lie during interview as guy sitting across table reads everything about u very well.

I applied via Recruitment Consultant and was interviewed in Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Business accounts names
  • Q2. Amount of business getting handled in portfolio
  • Ans. 

    The portfolio I managed had an average business of $2 million per year.

    • The portfolio I managed had a consistent flow of business throughout the year.

    • I was responsible for maintaining and growing the portfolio's business.

    • I regularly analyzed the portfolio's performance and made adjustments as needed.

    • I worked closely with clients to understand their needs and provide solutions.

    • Examples of businesses in my portfolio inclu

  • Answered by AI
  • Q3. Team members handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Do know well whatever aspect one is saying.
Remember the company needs valuable employees and vice versa.
Keep heads up and crack through.

Interview Questionnaire 

2 Questions

  • Q1. How do you manage vendors..
  • Ans. 

    Managing vendors involves establishing relationships, setting expectations, monitoring performance, and resolving issues.

    • Establish clear communication channels with vendors

    • Set expectations regarding deliverables, timelines, and quality

    • Regularly monitor vendor performance and provide feedback

    • Address any issues or concerns promptly and effectively

    • Negotiate contracts and pricing to ensure value for money

    • Maintain strong re...

  • Answered by AI
  • Q2. I replied them that I like to share that I always greet them like they are not vendors they are our stake holders.. And sugeeat them to big dream as wr dream yo achive.

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Secondary side current calculations for transformer and DG
  • Ans. 

    Secondary side current calculations involve determining the current flowing through the transformer and DG.

    • Calculate the load current on the secondary side of the transformer using the formula I2 = (I1 * V1) / V2

    • Calculate the current output of the DG using the formula I = P / V

    • Consider factors such as power factor and efficiency in the calculations

    • Ensure that the current ratings of the transformer and DG are not exceed

  • Answered by AI
  • Q2. ACB servicing and parts of ACB
  • Q3. Transformer protections in details
  • Ans. 

    Transformer protections include overcurrent, differential, and earth fault protection.

    • Overcurrent protection is used to detect and isolate faults in the transformer winding or connected circuits.

    • Differential protection compares the current entering and leaving the transformer to detect internal faults.

    • Earth fault protection detects faults between the transformer winding and earth.

    • Other protections include overvoltage, ...

  • Answered by AI
  • Q4. My experience related questions like clients name, area etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't lie anything. Be confident. and be prepared for core technical questions.

I applied via Campus Placement and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. I'm a assistant professor in bed college & 4 year expearience

Interview Preparation Tips

Interview preparation tips for other job seekers - Try try to you will be succes ✌️
Contribute & help others!
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Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Relationship Manager interview?
Reliance Retail interview process usually has 2-3 rounds. The most common rounds in the Reliance Retail interview process are HR, Technical and Case Study.
How to prepare for Reliance Retail Customer Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are Customer Relationship, CRM, Customer Retention, Customer Handling and CRM Management.
What are the top questions asked in Reliance Retail Customer Relationship Manager interview?

Some of the top questions asked at the Reliance Retail Customer Relationship Manager interview -

  1. How you develop marke...read more
  2. Good listener and smartly answer quic...read more
  3. Basic system knowle...read more

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Reliance Retail Customer Relationship Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Reliance Retail Customer Relationship Manager Salary
based on 115 salaries
₹1.9 L/yr - ₹6.2 L/yr
At par with the average Customer Relationship Manager Salary in India
View more details

Reliance Retail Customer Relationship Manager Reviews and Ratings

based on 35 reviews

4.3/5

Rating in categories

4.3

Skill development

3.9

Work-life balance

3.8

Salary

4.2

Job security

4.0

Company culture

3.8

Promotions

3.8

Work satisfaction

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