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IKEA Customer Service Representative Interview Questions and Answers

Updated 1 Oct 2021

IKEA Customer Service Representative Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Sep 2021. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me something about yourself?
  • Q2. Why do you want to work for IKEA?
  • Q3. What do you know about IKEA?
  • Q4. Tell me about your family in hindi and English?
  • Q5. Tell me about your previous work experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very easy if you have good command over English as well hindi.

Be confident and clear whenever you face the interviwer.

Good communication skills in hindi and english is a must.

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Online 

(1 Question)

  • Q1. What about you somthing

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't talk long short time our best points says ex name learning work experience

I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What were the challenges you faced while working with team members and how you resolved it.

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare your basics well.

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is customer service?
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.

    • Customer service involves helping customers with their inquiries, concerns, and problems.

    • It includes providing information about products or services, processing orders, and resolving complaints.

    • Customer service can be provided through various channels such as phone, email, chat, or in-person.

    • Exa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Empathy, Patience, and Consistency

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quantitative aptitude , logical reasoning and English were asked

Round 2 - Technical 

(1 Question)

  • Q1. There were only 1 interview round in which hr and technical question were asked. Related to supply chain management and about 4th year project why I want join this organisation

Interview Preparation Tips

Topics to prepare for Reliance Retail Senior Executive interview:
  • Material flow
Interview preparation tips for other job seekers - Having good knowledge of SAP, Excel if you are experience and basic knowledge of Supply chain if you are fresher

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Case Study 

How to solve custemer problem in store

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam graduate in Karnatak university darawad

I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Reliance Retail Customer Service Associate interview:
  • Sales
  • Corporate Sales
Interview preparation tips for other job seekers - Just job seeker should be interested what work he wants

Interview Questionnaire 

6 Questions

  • Q1. About yourself?
  • Q2. Why do you want to leave your present job?
  • Q3. What is salary expectation?
  • Q4. Why do you want to work here?
  • Q5. What is your biggest weakness?
  • Q6. What is your biggest strength..?

I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Knowledge of retail basic retail information

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t worry relax & all questions face to confidently

Interview Questionnaire 

1 Question

  • Q1. Why do you want to work in a Retail Industries ?

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IKEA Customer Service Representative Salary
based on 7 salaries
₹3.1 L/yr - ₹4.2 L/yr
17% more than the average Customer Service Representative Salary in India
View more details

IKEA Customer Service Representative Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

4.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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