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IKEA Resolution Specialist Interview Questions and Answers

Updated 9 Mar 2024

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Resolution Specialist Interview Questions

user image Anonymous

posted on 14 Sep 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Approached by Company and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. First they will take assessment test to test your skills like Communication listing speaking and in writing in PC Second is mail writing Third is multiple quest...read more
  • Q2. Communication skills Related questions And others related to your CV
  • Q3. They will ask about your introduction
  • Q4. Testing your skills through assessment test
  • Q5. Final is HR round

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared this before you go there

Resolution Specialist Interview Questions

user image Anonymous

posted on 9 Mar 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed in Feb 2024.

1 Interview Round

1

Group Discussion Round

Various group activities to see how you interact and check if you are able to work in a team

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. As you do not have experience in the international process how can you help the company to process

Interview Preparation Tips

Interview preparation tips for other job seekers - Please contact the person or the team for proper detail of Job description.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Dec 2023.

4 Interview Rounds

1

Group Discussion Round

Movies, 1 minute each.

2

Aptitude Test Round

They test your skills in english.

3

Email Writing Round (1 Question)

  • Q1. Write an email apologizing to the customer for the situation( I was given that the discount coupon was not applied and how do you reply to the email.)
4

HR Round (4 Questions)

  • Q1. Why are you leaving your current company?
  • Q2. Why do you prefer Walmart over HCL?( I was holding an offer from HCL that time).
  • Q3. What was the toughest situation that you faced while talking to a customer?
  • Q4. Tell me about your self.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and be certain of your English and prepare your answers for the above questions and you should be good to qualify for the job opportunity. Kindly do not use any kind of negative sentences like( I don't know or insulting your previous company).
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. As you do not have experience in the international process how can you help the company to process

Interview Preparation Tips

Interview preparation tips for other job seekers - Please contact the person or the team for proper detail of Job description.
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is your role in the team
  • Q2. What is your decision making power

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Group Discussion
Experience: Store related random topic

Round: District manager round
Experience: Random questions

IKEA Interview FAQs

How many rounds are there in IKEA Resolution Specialist interview?
IKEA interview process usually has 1-2 rounds. The most common rounds in the IKEA interview process are One-on-one Round, Group Discussion and Resume Shortlist.
What are the top questions asked in IKEA Resolution Specialist interview?

Some of the top questions asked at the IKEA Resolution Specialist interview -

  1. Testing your skills through assessment t...read more
  2. Final is HR ro...read more

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IKEA Resolution Specialist Salary
based on 6 salaries
₹4 L/yr - ₹4.2 L/yr
17% less than the average Resolution Specialist Salary in India
View more details

IKEA Resolution Specialist Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

3.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

3.0

Promotions/Appraisal

5.0

Work Satisfaction

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