Upload Button Icon Add office photos

Filter interviews by

IKEA Resolution Specialist Interview Questions and Answers

Updated 9 Mar 2024

IKEA Resolution Specialist Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. First they will take assessment test to test your skills like Communication listing speaking and in writing in PC Second is mail writing Third is multiple questions After they check your ability to send ...
  • Q2. Communication skills Related questions And others related to your CV
  • Q3. They will ask about your introduction
  • Q4. Testing your skills through assessment test
  • Q5. Final is HR round

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared this before you go there
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Group Discussion 

Various group activities to see how you interact and check if you are able to work in a team

Resolution Specialist Interview Questions Asked at Other Companies

asked in Airbnb
Q1. Write an email to the guest about the host not being able to offe ... read more
asked in Amazon
Q2. How will you pacify an irate Customer?

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. As you do not have experience in the international process how can you help the company to process

Interview Preparation Tips

Interview preparation tips for other job seekers - Please contact the person or the team for proper detail of Job description.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Movies, 1 minute each.

Round 2 - Aptitude Test 

They test your skills in english.

Round 3 - Email Writing 

(1 Question)

  • Q1. Write an email apologizing to the customer for the situation( I was given that the discount coupon was not applied and how do you reply to the email.)
Round 4 - HR 

(4 Questions)

  • Q1. Why are you leaving your current company?
  • Q2. Why do you prefer Walmart over HCL?( I was holding an offer from HCL that time).
  • Q3. What was the toughest situation that you faced while talking to a customer?
  • Q4. Tell me about your self.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and be certain of your English and prepare your answers for the above questions and you should be good to qualify for the job opportunity. Kindly do not use any kind of negative sentences like( I don't know or insulting your previous company).
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. As you do not have experience in the international process how can you help the company to process

Interview Preparation Tips

Interview preparation tips for other job seekers - Please contact the person or the team for proper detail of Job description.
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your role in the team
  • Q2. What is your decision making power
  • Ans. 

    I have decision making power within my designated role and responsibilities.

    • My decision making power is limited to my job description and company policies

    • I have the authority to make decisions within my area of expertise

    • I consult with my superiors for major decisions that are beyond my scope

    • I prioritize tasks and make decisions based on the urgency and importance of the situation

    • I am accountable for the decisions I mak

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Tell me about 5 thing to increase sale
  • Ans. 

    To increase sales, focus on customer satisfaction, effective marketing strategies, competitive pricing, product quality, and strong customer relationships.

    • Ensure customer satisfaction by providing excellent customer service

    • Implement effective marketing strategies to reach a wider audience

    • Offer competitive pricing to attract customers

    • Maintain high product quality to build trust and loyalty

    • Build strong customer relations

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Store related random topic

Round: District manager round
Experience: Random questions

IKEA Interview FAQs

How many rounds are there in IKEA Resolution Specialist interview?
IKEA interview process usually has 1-2 rounds. The most common rounds in the IKEA interview process are Resume Shortlist, One-on-one Round and Group Discussion.
What are the top questions asked in IKEA Resolution Specialist interview?

Some of the top questions asked at the IKEA Resolution Specialist interview -

  1. Testing your skills through assessment t...read more
  2. Final is HR ro...read more

Tell us how to improve this page.

People are getting interviews through

based on 2 IKEA interviews
Job Portal
50%
50% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

Interview Questions from Similar Companies

Reliance Retail Interview Questions
3.9
 • 1.5k Interviews
Walmart Interview Questions
3.9
 • 397 Interviews
DMart Interview Questions
4.0
 • 391 Interviews
Vishal Mega Mart Interview Questions
3.8
 • 153 Interviews
Landmark Group Interview Questions
4.0
 • 141 Interviews
Lowe's Interview Questions
4.2
 • 128 Interviews
Target Interview Questions
4.2
 • 115 Interviews
Shoppers Stop Interview Questions
4.1
 • 107 Interviews
Reliance Trends Interview Questions
4.3
 • 100 Interviews
Decathlon Interview Questions
3.9
 • 99 Interviews
View all
IKEA Resolution Specialist Salary
based on 7 salaries
₹3.8 L/yr - ₹4.2 L/yr
17% less than the average Resolution Specialist Salary in India
View more details

IKEA Resolution Specialist Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

3.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

3.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 2 Reviews and Ratings
Team Lead
57 salaries
unlock blur

₹6 L/yr - ₹12.7 L/yr

Sales Executive
44 salaries
unlock blur

₹1.4 L/yr - ₹5.8 L/yr

Sales Team Leader
20 salaries
unlock blur

₹5.1 L/yr - ₹12 L/yr

Customer Support Generalist
20 salaries
unlock blur

₹2.2 L/yr - ₹4.2 L/yr

Customer Service Executive
19 salaries
unlock blur

₹2.2 L/yr - ₹4.5 L/yr

Explore more salaries
Compare IKEA with

H&M

3.9
Compare

Zara

3.8
Compare

Uniqlo

3.0
Compare

Muji

2.2
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview