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Airbnb Resolution Specialist Interview Questions and Answers

Updated 20 May 2023

Airbnb Resolution Specialist Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. One on one round getting to know about your education and prior work experience.
  • Q2. Tell me about your self?
  • Ans. 

    I am a highly motivated and detail-oriented Resolution Specialist with a strong background in customer service and problem-solving.

    • I have over 5 years of experience in resolving customer issues and complaints.

    • I am skilled in active listening and empathizing with customers to understand their concerns.

    • I have a proven track record of successfully finding solutions and ensuring customer satisfaction.

    • I am proficient in usi...

  • Answered by AI
Round 3 - Group Discussion 

Whom do you think is more reliable government BJP or Congress.

Healthy discussion about political views of the candidate not favouring or against any party.

Round 4 - Psychometric Test 

(1 Question)

  • Q1. Objective question based on situation at work and life.
Round 5 - Email 

(1 Question)

  • Q1. Write an email to the guest about the host not being able to offer the room.
  • Ans. 

    Email to inform guest that host cannot offer the room

    • Apologize for the inconvenience caused

    • Explain the reason for the unavailability of the room

    • Offer alternative options, if available

    • Provide contact information for further assistance

    • End the email with a polite closing

  • Answered by AI
Round 6 - One-on-one 

(1 Question)

  • Q1. Operation round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be truthful and be clear & confident. Be passionate and learn about the company culture and visions.

Interview questions from similar companies

I applied via Naukri.com

Interview Questionnaire 

2 Questions

  • Q1. Why Amazon?
  • Q2. What do you expect from Amazon?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be open to anything, and keep your expectations low as your expectations might kill you. Just relax and take everything in a healthy way

Associate Interview Questions & Answers

Amazon user image Arshiya Saba

posted on 10 Sep 2020

I applied via Company Website and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic Q & A

Interview Preparation Tips

Interview preparation tips for other job seekers - First-round I had English grammatical questions following that it took me to speech recognition, listen and type or type & email drafting. all you need is a calm mind and peaceful place and your set to go.

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Pivot and excel questions
  • Q2. All about excel

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very simple self intro and excel questions and basic macro

I applied via Naukri.com and was interviewed before Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Leadership principles, Previous experience, Managerial and logical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Not really tough, easy to crack if prepared

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

I applied via Company Website and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. About your self
  • Q2. About your previous company and job profile
  • Q3. How do you relate your previous job profile with the profile you are applying
  • Q4. Any thing extra ordinary you have done in your previous company (s) that has changed your business
  • Ans. 

    Implemented a new customer feedback system that increased customer satisfaction by 20%

    • Implemented a new customer feedback system to gather insights and improve customer experience

    • Analyzed feedback data to identify common issues and areas for improvement

    • Implemented changes based on feedback to address customer concerns and enhance overall satisfaction

    • Trained team members on how to effectively use the new system and inte...

  • Answered by AI
  • Q5. Hobbies and all

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Have proper knowledge about your work experience
Make your CV precis and do adhere to it
Be honest

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How much time u work continues
  • Q2. How much salary do u expect

Interview Preparation Tips

Interview preparation tips for other job seekers - Really hard work as associate good for Hrs

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

HR told about the company on the first day, how it works, told the rules, showed the management and a lot

Interview Preparation Tips

Topics to prepare for Amazon Associate interview:
  • Safery
  • Environment
  • Cleaning
Interview preparation tips for other job seekers - There is nothing to worry, if you have the desire to work and have passion, then you can work anywhere.

Analyst Interview Questions & Answers

Oyo Rooms user image Sushant Dogra

posted on 2 Nov 2015

I applied via Campus Placement

Interview Preparation Tips

Round: Puzzle Interview
Experience: basic Guesstimation questtions,
for eg. estimate the no of sleeping all over the world right now.

Tips: Walk the interviewer through your thinking process.
donot make vague guesses.

Round: HR Interview
Experience: 1 Tell us 5 reasons why we should hire you.
2 being an electrical engineering student, why have you applied for a analytic s/operations job profile.

Skills: Ability To Cope Up With Stress, Guesstimation Cases
Duration: 2
College Name: IIT Madras
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Airbnb Interview FAQs

How many rounds are there in Airbnb Resolution Specialist interview?
Airbnb interview process usually has 6 rounds. The most common rounds in the Airbnb interview process are Resume Shortlist, HR and Group Discussion.
What are the top questions asked in Airbnb Resolution Specialist interview?

Some of the top questions asked at the Airbnb Resolution Specialist interview -

  1. Write an email to the guest about the host not being able to offer the ro...read more
  2. Operation rou...read more

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Airbnb Resolution Specialist Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Airbnb Resolution Specialist Salary
based on 21 salaries
₹4.3 L/yr - ₹7 L/yr
12% more than the average Resolution Specialist Salary in India
View more details

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based on 5 reviews

3.5/5

Rating in categories

4.1

Skill development

3.9

Work-life balance

4.3

Salary

3.5

Job security

3.5

Company culture

3.3

Promotions

3.5

Work satisfaction

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