Airbnb Resolution Specialist Interview Questions and Answers

Full in depth process of Flipkart from inbound FC to till sorting centre Outbound , sorting centre indepth process,IPP improvement,kaizens,projects, process knowledge

Q1. Process knowledge
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Q2. Salary discussion
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Q3. Notice period and is ready to join company
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Q1. 5s must be follow
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Q2. Always in discipline at operational work
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All operational floor discussion

Floor handling, management, all inventory

Q1. Tell me about you, followed by detailed CV walk through
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Q2. What would you do when... situational questions
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Q1. Technical domain related questions
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Its a computer based test of english

Its a computer based test of your ability to manage multiple things at a time

Computer based test to test your ability to adapt the environment

Computer based test to get to know about your personality and thinking

Q1. How can you improvise the process to increase the packing
Ans. 
Implementing automation, optimizing layout, streamlining processes, and training staff can increase packing efficiency.
• Implement automation to speed up packing process (e.g. using conveyor belts, robotic arms)

• Optimize layout of packing area to reduce unnecessary movements and improve workflow

• Streamline processes by standardizing packing procedures and eliminating bottlenecks

• Train staff on efficient packing techniques a
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Q2. How do you optimize the use of vehicles for dispatch
Ans. 
Optimizing vehicle dispatch through route planning, scheduling, and real-time tracking
• Utilize route optimization software to plan the most efficient routes

• Implement scheduling tools to ensure vehicles are utilized effectively

• Utilize real-time tracking to monitor vehicle locations and adjust dispatch as needed
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Q1. What is the full form of RTO
Ans. 
RTO stands for Regional Transport Office.
• RTO is a government organization responsible for vehicle registration and driver licensing.

• Each state in India has its own RTO.

• Examples include MH RTO for Maharashtra and KA RTO for Karnataka.
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Q2. What is the full form of SRN
Ans. 
SRN stands for Student Reference Number.
• SRN is a unique identification number assigned to students in educational institutions.

• It is used for tracking student records, enrollment, and academic progress.

• For example, in a university, each student is assigned a SRN for identification purposes.
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It was mostly English grammar test and letter writing

Q1. How will you pacify an irate Customer?
Ans. 
I will actively listen to the customer, empathize with their situation, apologize for any inconvenience, offer a solution, and follow up to ensure satisfaction.
• Listen actively to the customer's concerns without interrupting

• Empathize with the customer's situation and show understanding

• Apologize for any inconvenience caused to the customer

• Offer a solution to address the customer's issue

• Follow up with the customer to ensu
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Q2. What are your super powers?
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