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Filter reviews by Airbnb Resolution Specialist Reviews
Rating distribution
Category Ratings
Salary
Skill development
Work-life balance
Company culture
Job security
Work satisfaction
Promotions
What employees say about Airbnb?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
4 reviews
Jobseekers also viewed
5 reviews found
Resolution Specialist (working remotely)
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company is good about policy towards clients.
Dislikes
Job security I was asked to leave for no reason and without validation by paying me ex-gratia.
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Resolution Specialist (working remotely)
Full Time
Legal Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the culture and the work ethics.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing as such.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Resolution Specialist in Gurgaon / Gurugram
Community Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Airbnb is a great company to work with. Great Management, Great work environment.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing bad as such just the shift gets change very frequently.
Work Details
Its a great place to work as the Company cares a lot of their employees and always to to make work life amazing.
Work days: Rotational Shift (Flexible Timings)
Resolution Specialist (working remotely)
Full Time
Resolution specialist Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything about Airbnb is amazing. Kudos to the company culture and management.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing at all.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Resolution Specialist (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazing work culture and perks
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Too many calls
Top trending discussions
Similar Designation Reviews
Customer Service Representative in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work ambiance is good
Dislikes
Zero work-life balance ⚖️ Hr have no human touch Managers are not cooperative No proper way of talking The food provided us pathetic
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Quality Analyst in Gurgaon / Gurugram
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
people airbnb culture specifically not TP’s
Dislikes
Promotion IJP’s no future no salary guaranteed (they can deduct any amount without any justification)
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Operations Manager in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture, benefits
- Salary - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Job security
Work Details
Work policy: Need to commute as and when needed
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything was good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Team leader's pressure and attitude
Team Manager (working remotely)
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture, benefits, remote work option
- Salary - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Job security, lack of career path and growth
- Skill development - Poor
- Job security - Bad
Work Details
Work days: Monday to Friday
Work related travel: This is a desk job.
Analyst (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Good
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst (working remotely)
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture, Benefits just started so Will update the pros soon.
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Just joined so as if no dislikes will update If any.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Manager (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary
Dislikes
No job security, accusing leadership for the fault of operations team
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work related travel: This is a desk job.
Customer Service Associate (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Absolutely no job security
- Salary - Excellent
- Work-life balance - Excellent
Dislikes
Management is extremely poor.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Quality Analyst in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazing work culture. Great peers support.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such!
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other Airbnb Reviews
SME in Gurgaon / Gurugram (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture and skill development plans for employees.
- Salary - Good
- Skill development - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Politics and the promotion criteria is the worst part. You can only get promoted if you are good at buttering. Not based up on your dedication or efforts.
- Job security - Poor
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Operations Specialist in Gurgaon / Gurugram (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
earlier when I joined 5 years back, the work life balance was great. The company was mostly looking after employee satisfaction. However, with recent changes in the entire management team, and replacing all the tenured management persons, the company is not a great place to work
- Salary - Good
Dislikes
Work ethics No promotions No open door policy ( though they promote the same ) Dictatorship
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
IT Support Specialist in Gurgaon / Gurugram
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I worked for Airbnb for over 4 Years and overall, it was a good experience.. The company culture is good. The Team spirit and bonding among colleagues made it easy place to work.
- Job security - Good
- Company culture - Good
Dislikes
There are few areas where Airbnb could improve. While the work envirnment was positive but the salary wasn't competitive as especially considering the demands of the job. Additionally the majority of shifts were the night.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Ambassador in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
WFH
Dislikes
No job security, no promotion
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work policy: WFH
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Fraud and Risk Analyst in Ahmedabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Community Specialist in New Delhi (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work from home
Dislikes
No growth, immense work pressure and no peace of mind
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Collection Analyst in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from gome
- Salary - Good
Dislikes
Too many changes too fast and management not willing to look into it
- Promotions - Poor
Work Details
Work policy: Need travel during stake holders visit
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Process Specialist in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing i like about working at Airbnb.
Dislikes
Everything dislike about working at Airbnb.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Executive in Gurgaon / Gurugram
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The culture is good.
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
salary could be better.
Work Details
Work policy: other
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Business Analyst and Program Manager in Gurgaon / Gurugram
Full Time
Strategic Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Employee centric
- Salary - Excellent
- Company culture - Excellent
Dislikes
New managers hired
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
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AmbitionBox has 5 Airbnb reviews submitted by Airbnb employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Airbnb is the right company for you. 75% of employees reported the working d...ays at Airbnb as Rotational Shift. 50% employees reported the work timings at Airbnb as Flexible timing. Read more- Home >
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