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Airbnb
3.7
based on 239 Reviews
Video summary
Company Overview
Company Locations
Working at Airbnb
Company Summary
Online accommodation booking & vacation rentals portal
Overall Rating
3.7/5
based on 239 reviews
On-Par with
industry average
Highly rated for
Salary, Work-life balance, Company culture
Critically rated for
Promotions, Job security, Skill development
Work Policy
Permanent work from home
63% employees reported
Monday to Friday
63% employees reported
Flexible timing
65% employees reported
No travel
81% employees reported
View detailed work policy
Top Employees Benefits
Free meal
23 employees reported
Health insurance
22 employees reported
Cafeteria
21 employees reported
Job/Soft skill training
18 employees reported
View all benefits
About Airbnb
Founded in2008 (17 yrs old)
India Employee Count1k-5k
Global Employee Count5k-10k
HeadquartersSan Francisco,California, United States
Websiteairbnb.com
Primary Industry
Other Industries
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View in video summary
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed over 1.5 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Mission: A world where we can belong anywhere.
Vision: "Belong Anywhere" the message that could unify the vision of the company with every aspect of its product, marketing campaigns, host & guest community and employees relationship.
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Airbnb Ratings
based on 239 reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
129
4
36
3
30
2
16
1
28
Category Ratings
4.1
Salary
4.0
Work-life balance
3.8
Company culture
3.4
Work satisfaction
3.3
Skill development
3.2
Job security
3.0
Promotions
Airbnb is rated 3.7 out of 5 stars on AmbitionBox, based on 239 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Airbnb
based on 227 reviews
3.5
Rated by 86 Women
Rated 3.8 for Work-life balance and 3.8 for Salary
3.9
Rated by 141 Men
Rated 4.3 for Salary and 4.1 for Work-life balance
Work Policy at Airbnb
based on 37 reviews in last 6 months
Permanent work from home
63%
Work from office
19%
Hybrid
18%
Airbnb Reviews
Top mentions in Airbnb Reviews
+ 5 more
Compare Airbnb with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 239 reviews | 3.3/5 based on 3.6k reviews | 3.4/5 based on 549 reviews | 3.7/5 based on 865 reviews |
Highly Rated for | Salary Work-life balance Company culture | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | Promotions Job security Skill development | Job security Promotions Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary |
Primary Work Policy | Permanent work from home 63% employees reported | Work from office 64% employees reported | Work from office 86% employees reported | Work from office 74% employees reported |
Rating by Women Employees | 3.5 Good rated by 86 women | 3.2 Average rated by 350 women | 3.3 Average rated by 135 women | 3.6 Good rated by 277 women |
Rating by Men Employees | 3.9 Good rated by 141 men | 3.2 Average rated by 2.9k men | 3.5 Good rated by 373 men | 3.7 Good rated by 535 men |
Job security | 3.2 Average | 2.6 Poor | 3.2 Average | 3.7 Good |
View more
Airbnb Salaries
Airbnb salaries have received with an average score of 4.1 out of 5 by 239 employees.
Senior Analyst
(27 salaries)
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₹7.7 L/yr - ₹20.4 L/yr
Business Analyst
(27 salaries)
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₹9 L/yr - ₹24 L/yr
Claims Specialist
(24 salaries)
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₹5.1 L/yr - ₹10 L/yr
Resolution Specialist
(21 salaries)
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₹4.3 L/yr - ₹7 L/yr
Team Coordinator
(20 salaries)
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₹6 L/yr - ₹20 L/yr
Supervisor
(19 salaries)
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₹8 L/yr - ₹23 L/yr
Customer experience Specialist
(19 salaries)
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₹3.5 L/yr - ₹6 L/yr
Analyst
(17 salaries)
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₹4 L/yr - ₹12 L/yr
Operations Specialist
(16 salaries)
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₹2.8 L/yr - ₹8.7 L/yr
Case Manager
(15 salaries)
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₹4.1 L/yr - ₹6.7 L/yr
Airbnb Interview Questions
Interview questions by designation
Top Airbnb interview questions and answers
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Airbnb Jobs
Current Openings
Airbnb News
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6 Ways to Turn Your Audience into Loyal Buyers with Community Commerce
- Community commerce, blending community, shopping, and the experience economy, is a significant trend, exemplified by #TikTokMadeMeBuyIt.
- Authenticity is vital for consumer trust, as users seek real experiences over inauthentic trends.
- Brands like Airbnb foster community trust through unique travel experiences and user stories.
- Exclusive benefits and rewards strengthen customer loyalty and emotional connection with a brand.
- Notion's use of community templates and ambassador programs is a successful community-driven approach.
- Engaging with community feedback helps brands gain valuable insights and improve products based on user preferences.
- LEGO and GoPro leverage UGC from passionate communities to drive brand loyalty and product innovation.
- Online brand communities lead to increased product variety trial and encourage meaningful interactions for consumers.
- Sephora's Beauty Insider community is an example of a successful brand community focused on inclusivity and self-expression.
- TikTok's role in commerce with built-in marketplaces offers brands a vast audience and seamless shopping experiences.
Entrepreneur | 20 Mar, 2025
Smart Money Is Leaving XRP & BNB for ChowWow’s Big Potential!
- XRP and BNB have experienced significant losses in the past month, raising doubts about their potential for a comeback.
- ChowWow ($CHOW), a new meme coin based on the Solana blockchain, is gaining attention as an emerging rival with its play-to-earn games, staking rewards, and reduced transaction fees.
- XRP is facing selling pressure, but some analysts remain optimistic about a potential rally that could take the price to $6.
- BNB has seen a dip in price, but many traders believe it has great growth potential and expect a bullish reversal that could push the price above $1,000.
Coinpedia | 20 Mar, 2025
Marketplace Business Models
- A marketplace is a platform where buyers and sellers interact and transact, generating revenues through fees from involved parties.
- Marketplaces can be classified based on goods sold, nature of participants, and number of players involved.
- Examples include service vs. product marketplaces, B2B, B2C, C2C interactions, and two-sided, three-sided models.
- Case studies like Etsy, Uber Eats, and LinkedIn showcase different marketplace structures and revenue models.
- Marketplaces like Airbnb, Amazon, and Uber have disrupted industries by connecting buyers and sellers efficiently.
- Business model innovations include subscription, niche focus, P2P, auction-based, and freemium models for marketplaces.
- Various marketplace models like B2B2C, D2C, C2C, and wholesale cater to different customer interactions and sales strategies.
- The article explores business models, network effects, and digitalization levels in the context of marketplace structures.
- Business model types discussed include AI, blockchain, asymmetric, attention merchant, and open-core models.
- Detailed information on tech, platform, AI, and other marketplace models is provided along with real-world case studies.
Fourweekmba | 19 Mar, 2025
Top 10 Growth Marketers to Follow in 2025
- Andrew Chen: Former growth lead at Uber and now a general partner at Andreessen Horowitz (a16z)
- Brian Balfour: Growth thought leader and founder of Reforge, providing insights into growth loops and acquisition channels
- Lenny: Former Airbnb growth product manager, now running Lenny's Newsletter with practical frameworks on growth and retention
- Casey Winters: Experienced in scaling products and driving user retention, offering tactical advice on growth models
TechBullion | 16 Mar, 2025
A Canadian tourist canceled his $7,000 Airbnb reservation amid growing tensions with the US
- Canadian tourists are canceling trips to the US amid growing tensions with Canada.
- A Canadian man canceled his $7,000 Airbnb reservation in Palm Springs due to the current situation.
- Outgoing Prime Minister Justin Trudeau advised Canadian citizens to reconsider travel to the US.
- The cancellation of trips by Canadians could have a significant economic impact in the US.
Insider | 15 Mar, 2025
SnappStay Launches Short-Term Rental Platform
- SnappStay launched its short-term rental platform with the aim of providing a user-friendly interface, streamlined booking process, and lower fees.
- The platform is now available on Google Play store and Apple's App Store, featuring listings in major cities.
- SnappStay aims to maximize revenue for property owners by reducing service fees.
- Competition in the short-term rental market includes companies like Airbnb, Hostaway, and Guesty.
Pymnts | 15 Mar, 2025
How to measure ROI in Product Design — Is it even possible?
- Design itself doesn’t generate direct revenue, but is a piece of the puzzle alongside marketing, development, sales, and customer support. Measuring ROI in design requires a different approach.
- To prove the value of design, use tools like Hotjar, Google Analytics, and user testing to understand user behavior. Data-driven insights and improvements showcase effectiveness.
- Design's impact can be measured through improved key success metrics such as conversion rates, customer support requests, and user retention. Examples from companies like Amazon, Spotify, Airbnb, Instagram, and PayPal demonstrate the significant business impact of design.
- Avoid perfectionism and focus on making iterative design improvements. Design is not a cost but an investment with real returns that can be quantified in business outcomes.
Medium | 12 Mar, 2025
Dawn of the UX operators
- The relationship between designers and design systems is evolving, with a shift towards utilizing AI to create frameworks that adapt dynamically.
- Design systems are no longer static libraries but are transforming into frameworks for AI operators to assemble interfaces based on user behavior.
- There is a growing focus on prompt engineering to guide AI in creating user experiences, a skillset crucial for designers in this new landscape.
- Designers will now design 'operators' to interpret user needs and evolve designs autonomously, akin to components in a design system.
- Design systems specialists are well-positioned to lead this transformation with their expertise in prompt engineering and systems thinking.
- Prompt engineering and designing AI frameworks require creativity and strategic thinking, shifting the focus from pixel-perfect layouts to guiding intelligent systems.
- Companies like Airbnb and Netflix are already exploring AI-driven design systems, automating processes and improving user experiences.
- The shift towards AI-driven design systems signifies a move towards genuinely user-centered design at scale, allowing for continuous adaptation informed by actual user behavior.
- This transformation reduces reliance on designing for the 'average user' and enables systems to adapt to diverse user needs, improving inclusivity and user satisfaction.
- The future role of designers will involve surrendering complete control, embracing ambiguity, and focusing on strategic business thinking in this new paradigm.
Medium | 11 Mar, 2025
Backpacker Hostel Startup goSTOPS Bags $4.2 Mn To Expand Operations
- goSTOPS, a backpacker hostel startup, has raised INR 35 Cr (around $4.2 Mn) in a Series A funding round led by Blume Ventures.
- The funds will be used to scale up the company's capacity from 2,500 to 10,000 beds across 100 locations and strengthen operations.
- goSTOPS aims to enhance technology and elevate the social and experiential aspects of its properties.
- The startup competes against Zostel, The Hosteller, and Airbnb in the hostel travel accommodation segment.
Inc42 | 11 Mar, 2025
The MVP Blueprint: How Lean Innovation and Team Alignment Drive Startup Success
- The MVP approach is crucial for startups as it helps in testing assumptions, learning from users, and avoiding unnecessary features.
- An MVP is a calculated experiment to gather validated learnings about customers with minimal effort before a full-scale launch.
- The Movadex MVP Framework focuses on speed, strategy, and adaptability to help startups succeed.
- Start with a deep understanding of the target user and problem to create a highly targeted solution.
- Embrace speed in MVP development by focusing on testing key hypotheses and using pre-built components for non-core features.
- Implement strategic feedback loops to collect structured feedback and iterate based on user input for continuous improvement.
- Team alignment is crucial in MVP development to avoid miscommunications and promote rapid iteration and innovation.
- Learn from successful startups like Airbnb, Dropbox, and Uber that started small, validated assumptions, and iterated based on feedback.
- A successful MVP is about learning fast, solving real problems, and having a team that is aligned and adaptable.
- The MVP mindset prioritizes learning, uncertainty, and agility, leading to startup success through continuous evolution.
Hackernoon | 10 Mar, 2025
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Airbnb FAQs
When was Airbnb founded?
Airbnb was founded in 2008. The company has been operating for 17 years primarily in the Internet sector.
Where is the Airbnb headquarters located?
Airbnb is headquartered in San Francisco,California. It operates in 2 cities such as New Delhi, Mumbai. To explore all the office locations, visit Airbnb locations.
How many employees does Airbnb have in India?
Airbnb currently has more than 1,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Airbnb based on the number of reviews submitted on AmbitionBox.
Does Airbnb have good work-life balance?
Airbnb has a work-life balance rating of 4.0 out of 5 based on 200+ employee reviews on AmbitionBox. 69% employees rated Airbnb 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Airbnb work-life balance reviews for more details
Is Airbnb good for career growth?
Career growth at Airbnb is rated as moderate, with a promotions and appraisal rating of 3.0. 31% employees rated Airbnb 3 or below, while 69% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Airbnb promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Airbnb?
Working at Airbnb comes with several advantages and disadvantages. It is highly rated for salary & benefits, work life balance and company culture. However, it is poorly rated for promotions / appraisal, job security and skill development, based on 200+ employee reviews on AmbitionBox.
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