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Airbnb

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Airbnb Customer Support Specialist Interview Questions and Answers

Updated 25 Apr 2023

Airbnb Customer Support Specialist Interview Experiences

1 interview found

Customer Support Specialist Interview Questions & Answers

user image Anonymous

posted on 25 Apr 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What's your name, education background, have you worked in a BPO before, are you proficient in english
    • Add your answer
Round 3 - Assignment 

A passage was supposed to be written down in our own words

Round 4 - One-on-one 

(1 Question)

  • Q1. Experience brief, mock call
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, fluent and don't use words/sentences one is not confident in

Top trending discussions

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Engineering - Software & QA
2w
crunchyroller
Verified Icon
·
works at
E6 Data Computing
Help me decide
Company type: Product based Startup Funding Level: Series A (10 million dollars) Base pay: 65L/yr Joining bonus: 2L Work: very good Work pressure: very high and hectic Status: Joined already and working Company type: Product based MNC Funding Level: Publicly listed in NYSE Base pay: 60L/yr Joining bonus: 5L Yearly Bonus: 9L worth of company stocks. RSU: $46,000 vested for 4 years WFH Setup: ₹33,000 one time. Work: don’t know but can’t be as good as the current organisation Work pressure: known for good work culture and WLB Status: Offered a role but not sure what to do.
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Interview questions from similar companies

Customer Support Specialist Interview Questions & Answers

Amazon user image Anonymous

posted on 12 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English versant test one has to clear this to get into 2 round

Round 3 - HR 

(1 Question)

  • Q1. Self introduction Family background Work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your English language skills , computer skills. Communication skills before applying

Customer Service Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 7 Nov 2019

I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the rounds are very easy if you show a little confidence in yourself. Dont panic. Don't take long pause during talking to HR person.

Senior Analyst Interview Questions & Answers

Amazon user image Anonymous

posted on 25 Nov 2019

Interview Questionnaire 

3 Questions

  • Q1.  They Hired me for payroll process, so all the questions were payroll related.
    • Add your answer
  • Q2. Why you are leaving your current position ?
    • Add your answer
  • Q3. Tell me something about your current job profile and the nature of the job you perform.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and open up yourself.

Customer Service Associate Interview Questions & Answers

Amazon user image Anonymous

posted on 11 Oct 2020

I applied via Campus Placement and was interviewed before Oct 2019. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is your biggest strength
    • Add your answer
  • Q2. My biggest strength is that I am capable enough to adapt the ambiance, I can fit myself in an ambiance without many difficultly and hence I become good learner
    • Add your answer
  • Q3. Where do you see yourself after 5 years
    • Add your answer
  • Q4. I see myself in a position where I can make adequate usage of my skills which gives me feel of success as for me success is the satisfactory feeling of minimal wastage of skills with maximum output
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be fully groomed, confident and must opt for a position which matches your skills

Customer Service Associate Interview Questions & Answers

Amazon user image Anonymous

posted on 23 Oct 2020

I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Aptitude, grammar, personal infofmation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to always be friendly with the interviewer, start with a smile, your smile makes a lot of difference, talk to the interviewer as if you are having a very normal conversation with your friend, never get nervous that will be your drawback in an interview, just smile be casual and talk like you are talking to a friend! This worked for me and will work for anyone

Customer Service Associate Interview Questions & Answers

Amazon user image

posted on 23 Feb 2021

I applied via Naukri.com and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. General questions like introduce myself and what I feel about doing this job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be your self don't be nervous, they will not ask you very hard questions. Just always remember that amazon thinks for the customer more then anything and it is learning every day with amazon.

Customer Service Associate Interview Questions & Answers

Amazon user image Anonymous

posted on 29 Jan 2022

I applied via Company Website and was interviewed before Jan 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why should we hire you?
    • Add your answer
Round 3 - Coding Test 

Interview Preparation Tips

Topics to prepare for Amazon Customer Service Associate interview:
  • Hindi Typing
Interview preparation tips for other job seekers - Know your career goals.
Plan ahead
Get resume and cover letter help
Use all job search resources
Customize your resume
Search companies
Apply with confidence
Schedule international interviews

Senior Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 4 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - Gujarati executive for inbound or outbound process

Customer Service Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 20 May 2022

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Have basic knowledge

Round 2 - Aptitude Test 

Anyone with basic knowledge can pass

Round 3 - HR 

(1 Question)

  • Q1. Tell about yourself,are you okay with working here, will you be able to change location
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - second one was language test anyone with basic language skills can pass
More about working at Airbnb

Airbnb Interview FAQs

How many rounds are there in Airbnb Customer Support Specialist interview?
Airbnb interview process usually has 4 rounds. The most common rounds in the Airbnb interview process are Resume Shortlist, HR and Assignment.

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Airbnb Customer Support Specialist Interview Process

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Interview experience

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Excellent
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