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Amazon Resolution Specialist Interview Questions and Answers
Amazon Resolution Specialist Interview Experiences
4 interviews found
Anonymous
(2 Questions)
- Q1. Describe your experience
- Q2. What is your strength
Selected
I applied via Referral and was interviewed before Jun 2023. There were 4 interview rounds.
Its a computer based test of english
Its a computer based test of your ability to manage multiple things at a time
Computer based test to test your ability to adapt the environment
Computer based test to get to know about your personality and thinking
Rashmi rao
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
It was mostly English grammar test and letter writing
(2 Questions)
- Q1. How will you pacify an irate Customer?
- Ans.
I will actively listen to the customer, empathize with their situation, apologize for any inconvenience, offer a solution, and follow up to ensure satisfaction.
Listen actively to the customer's concerns without interrupting
Empathize with the customer's situation and show understanding
Apologize for any inconvenience caused to the customer
Offer a solution to address the customer's issue
Follow up with the customer to ensu
- Q2. What are your super powers?
Interview Preparation Tips
What people are saying about Amazon
I applied via Job Portal and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. It was an internal job posting. Just process assessments.
Interview Preparation Tips
Amazon interview questions for designations
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.
(2 Questions)
- Q1. About yourself?
- Q2. What's about your experience?
- Ans.
I have over 8 years of experience in financial analysis, project management, and team leadership.
Managed a team of analysts to successfully implement cost-saving initiatives
Led cross-functional projects resulting in increased efficiency and profitability
Performed in-depth financial analysis to support strategic decision-making
Collaborated with senior management to develop and execute business plans
(2 Questions)
- Q1. How was your product handling?
- Ans.
My product handling experience has been excellent, with a focus on efficiency and accuracy.
Implemented efficient product handling processes to streamline operations
Ensured accurate inventory management and tracking
Trained team members on proper product handling techniques
Utilized technology to improve product handling efficiency, such as barcode scanning systems
- Q2. What was the customer experience given as feedback your work?
- Ans.
The customer feedback on my work was overwhelmingly positive, highlighting my attention to detail and excellent communication skills.
Received positive feedback on attention to detail
Received positive feedback on communication skills
Customers expressed satisfaction with the overall experience
Interview Preparation Tips
- Automobile Sales
- Inventory Management
I applied via Company Website and was interviewed in Jun 2024. There were 2 interview rounds.
Emails to the host and guests.
(2 Questions)
- Q1. Why you are perfect fit?
- Ans.
I have the necessary skills, experience, and passion for the role.
I have relevant experience in the industry
I possess the required skills and qualifications
I am passionate about the work and eager to contribute
I have a track record of success in similar roles
- Q2. Why you want to change?
- Ans.
Seeking new challenges and growth opportunities in a different environment.
Desire for new challenges and learning experiences
Opportunity for career advancement
Seeking a better work-life balance
Interest in exploring different industries or sectors
Interview Preparation Tips
Anjush James
Selected
I applied via Walk-in and was interviewed before May 2022. There were 6 interview rounds.
(2 Questions)
- Q1. One on one round getting to know about your education and prior work experience.
- Q2. Tell me about your self?
- Ans.
I am a highly motivated and detail-oriented Resolution Specialist with a strong background in customer service and problem-solving.
I have over 5 years of experience in resolving customer issues and complaints.
I am skilled in active listening and empathizing with customers to understand their concerns.
I have a proven track record of successfully finding solutions and ensuring customer satisfaction.
I am proficient in usi...
Whom do you think is more reliable government BJP or Congress.
Healthy discussion about political views of the candidate not favouring or against any party.
(1 Question)
- Q1. Objective question based on situation at work and life.
(1 Question)
- Q1. Write an email to the guest about the host not being able to offer the room.
- Ans.
Email to inform guest that host cannot offer the room
Apologize for the inconvenience caused
Explain the reason for the unavailability of the room
Offer alternative options, if available
Provide contact information for further assistance
End the email with a polite closing
(1 Question)
- Q1. Operation round.
Interview Preparation Tips
Pornima Kolte
(1 Question)
- Q1. How to sort ararat
- Ans.
Ararat can be sorted alphabetically or numerically.
Sort alphabetically: Arrange in ascending order based on the letters in the word.
Sort numerically: Arrange in ascending order based on the numerical value of each character.
Skills evaluated in this interview
Interview Questionnaire
2 Questions
- Q1. Excel, sql were asked basic knowledge, quant screening
- Q2. Work experience was asked, basic intro
Interview Preparation Tips
Interview Preparation Tips
Experience: You need to submit your CV and they shortlist you on this basis.Fast and accurate coding.
Tips: Clearly specify any technical achievement.
Round: Coding
Experience: You are given 4 hours to solve a few algorithmic questions.Start practicing for this from sometime earlier.
Tips: There are puzzles available on the Facebook page.
Round: Technical Interview
Experience: Three interviews. All almost exclusively technical with 1-2 HR questions.
The questions are mainly algorithmic in nature and you need to code online while talking to them.
Tips: Be as accurate and clean with your code as possible.
General Tips: Be creative while answering the questions. They might ask you questions like 'What changes would you want to make to Facebook?'.
Prepare algorithmic questions for the interviews. Most companies like Facebook, Google, Microsoft and others focus on this.
Technical projects or internships will be beneficial.
Qualifying for or winning programming contests like overnite is very beneficial. Involvement in Social/Cultural activities or sports is not really essential.
Skill Tips: Being good at writing fast and correct code in any language helps a lot.
Skills: Programming
College Name: IIT KHARAGPUR
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Amazon Resolution Specialist Interview Process
based on 5 interviews
Interview experience
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Amazon Resolution Specialist Reviews and Ratings
based on 87 reviews
Rating in categories
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