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Walmart Senior Resolution Expert Interview Questions and Answers
Walmart Senior Resolution Expert Interview Experiences
1 interview found
Anonymous
Selected
I applied via Walk-in and was interviewed in Dec 2023. There were 4 interview rounds.
Movies, 1 minute each.
They test your skills in english.
(1 Question)
- Q1. Write an email apologizing to the customer for the situation( I was given that the discount coupon was not applied and how do you reply to the email.)
(4 Questions)
- Q1. Why are you leaving your current company?
- Q2. Why do you prefer Walmart over HCL?( I was holding an offer from HCL that time).
- Q3. What was the toughest situation that you faced while talking to a customer?
- Q4. Tell me about your self.
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I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.
(5 Questions)
- Q1. First they will take assessment test to test your skills like Communication listing speaking and in writing in PC Second is mail writing Third is multiple questions After they check your ability to send ...
- Q2. Communication skills Related questions And others related to your CV
- Q3. They will ask about your introduction
- Q4. Testing your skills through assessment test
- Q5. Final is HR round
Interview Preparation Tips
Selected
I applied via Indeed and was interviewed in Feb 2024. There was 1 interview round.
Various group activities to see how you interact and check if you are able to work in a team
(1 Question)
- Q1. He asked About self details
Selected
I applied via Referral and was interviewed before Nov 2023. There were 3 interview rounds.
Role of Customer Support in Ecommerce business
Customer Relations & Aftersales Scenarios
(2 Questions)
- Q1. Salary Expectations
- Q2. Date of Joining
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.
(1 Question)
- Q1. Introduction and other general questions and about the company your previous experiences.
English amcat test lije speaking writing and listening skills also given a scenario based question of mail writing.
(1 Question)
- Q1. Salary discussion and relocation
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About target and SOP
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. How to increased your store sale
- Ans.
To increase store sales, focus on improving customer experience, implementing effective marketing strategies, optimizing inventory management, and training and motivating the sales team.
Enhance customer experience through excellent service and personalized interactions
Implement targeted marketing campaigns to attract new customers and retain existing ones
Optimize inventory management to ensure products are always avail...
- Q2. Push sale
- Q3. And one dedicates staff for some offer article pushing to the customer
- Q4. Cash till management
- Q5. Facing fronting and and good looking display
- Q6. And Good behaviour to the customer
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Tell me about 5 thing to increase sale
- Ans.
To increase sales, focus on customer satisfaction, effective marketing strategies, competitive pricing, product quality, and strong customer relationships.
Ensure customer satisfaction by providing excellent customer service
Implement effective marketing strategies to reach a wider audience
Offer competitive pricing to attract customers
Maintain high product quality to build trust and loyalty
Build strong customer relations
Interview Preparation Tips
Experience: Store related random topic
Round: District manager round
Experience: Random questions
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Walmart Senior Resolution Expert Reviews and Ratings
based on 3 reviews
Rating in categories
|
Software Engineer III
1.7k
salaries
|  ₹14 L/yr - ₹47 L/yr |
|
Senior Software Engineer
1.2k
salaries
| ₹22.6 L/yr - ₹70 L/yr |
|
Software Engineer
772
salaries
| ₹12 L/yr - ₹45 L/yr |
|
Software Development Engineer 3
238
salaries
| ₹15.6 L/yr - ₹46 L/yr |
|
Assistant Team Leader
235
salaries
| ₹1.3 L/yr - ₹5 L/yr |
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