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Walmart Resolution Specialist Interview Questions and Answers

Updated 17 May 2024

Walmart Resolution Specialist Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. As you do not have experience in the international process how can you help the company to process

Interview Preparation Tips

Interview preparation tips for other job seekers - Please contact the person or the team for proper detail of Job description.

Resolution Specialist Jobs at Walmart

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. First they will take assessment test to test your skills like Communication listing speaking and in writing in PC Second is mail writing Third is multiple questions After they check your ability to send ...
  • Q2. Communication skills Related questions And others related to your CV
  • Q3. They will ask about your introduction
  • Q4. Testing your skills through assessment test
  • Q5. Final is HR round

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared this before you go there
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. He asked About self details

Interview Questionnaire 

1 Question

  • Q1. Tell me about 5 thing to increase sale
  • Ans. 

    To increase sales, focus on customer satisfaction, effective marketing strategies, competitive pricing, product quality, and strong customer relationships.

    • Ensure customer satisfaction by providing excellent customer service

    • Implement effective marketing strategies to reach a wider audience

    • Offer competitive pricing to attract customers

    • Maintain high product quality to build trust and loyalty

    • Build strong customer relations

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Experience: Store related random topic

Round: District manager round
Experience: Random questions

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Group Discussion 

Various group activities to see how you interact and check if you are able to work in a team

I applied via Walk-in and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About target and SOP

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. First they will take assessment test to test your skills like Communication listing speaking and in writing in PC Second is mail writing Third is multiple questions After they check your ability to send ...
  • Q2. Communication skills Related questions And others related to your CV
  • Q3. They will ask about your introduction
  • Q4. Testing your skills through assessment test
  • Q5. Final is HR round

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared this before you go there

I applied via Referral and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. How to increased your store sale
  • Ans. 

    To increase store sales, focus on improving customer experience, implementing effective marketing strategies, optimizing inventory management, and training and motivating the sales team.

    • Enhance customer experience through excellent service and personalized interactions

    • Implement targeted marketing campaigns to attract new customers and retain existing ones

    • Optimize inventory management to ensure products are always avail...

  • Answered by AI
  • Q2. Push sale
  • Q3. And one dedicates staff for some offer article pushing to the customer
  • Q4. Cash till management
  • Q5. Facing fronting and and good looking display
  • Q6. And Good behaviour to the customer

Interview Preparation Tips

Interview preparation tips for other job seekers - In an all that
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Group Discussion 

Various group activities to see how you interact and check if you are able to work in a team

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Role of Customer Support in Ecommerce business

Round 2 - Case Study 

Customer Relations & Aftersales Scenarios

Round 3 - HR 

(2 Questions)

  • Q1. Salary Expectations
  • Q2. Date of Joining

Interview Preparation Tips

Interview preparation tips for other job seekers - Great Experience.

Walmart Interview FAQs

How many rounds are there in Walmart Resolution Specialist interview?
Walmart interview process usually has 1 rounds. The most common rounds in the Walmart interview process are One-on-one Round.
How to prepare for Walmart Resolution Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Walmart. The most common topics and skills that interviewers at Walmart expect are Customer Service, Data Entry, Customer Interaction, Customer Satisfaction and Data Processing.

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Walmart Resolution Specialist Interview Process

based on 1 interview

Interview experience

2
  
Poor
View more

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Walmart Resolution Specialist Salary
based on 15 salaries
₹3.2 L/yr - ₹9.5 L/yr
22% more than the average Resolution Specialist Salary in India
View more details

Walmart Resolution Specialist Reviews and Ratings

based on 4 reviews

2.0/5

Rating in categories

2.2

Skill development

1.8

Work-life balance

3.0

Salary

3.0

Job security

1.7

Company culture

2.0

Promotions

1.7

Work satisfaction

Explore 4 Reviews and Ratings
RESOLUTION SPECIALIST, CONTACT CENTER

Bangalore / Bengaluru

2-6 Yrs

Not Disclosed

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