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Shoppers Stop

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4.1

based on 2.4k Reviews

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Shoppers Stop Customer Service Associate Interview Questions and Answers

Updated 8 Jan 2020

Shoppers Stop Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image LAL BAHADUR SINGH CHAUHAN

posted on 8 Jan 2020

Interview Questionnaire 

6 Questions

  • Q1. About yourself?
    • Add your answer
  • Q2. Why do you want to leave your present job?
    • Add your answer
  • Q3. What is salary expectation?
    • Add your answer
  • Q4. Why do you want to work here?
    • Add your answer
  • Q5. What is your biggest weakness?
    • Add your answer
  • Q6. What is your biggest strength..?
    • Add your answer

Top trending discussions

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Anonymous

posted on 2 Apr 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

How will you work on sales?

Round 3 - Case Study 

Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn

Round 4 - HR 

(2 Questions)

  • Q1. Questions on retail KPI
    • Add your answer
  • Q2. Questions on daily basis works
    • Add your answer
Round 5 - One-on-one 

(2 Questions)

  • Q1. How much salary you are expecting?
    • Add your answer
  • Q2. When to be starting joining process will be good for you?
  • Ans. 

    I am available to start the joining process immediately.

    • I am ready to start as soon as possible

    • I can begin within the next week

    • I am flexible with the start date

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Target user image Anonymous

posted on 25 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills

Customer Service Associate Interview Questions & Answers

DMart user image Anonymous

posted on 15 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself basic question
    • Add your answer
  • Q2. About family about education qualfcation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - work environment is better interview is so simple you can work in dmart ppart time job

Customer Service Associate Interview Questions & Answers

More Supermarket user image Aparna Paul

posted on 5 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Customer Service Associate Interview Questions & Answers

Reliance Trends user image Anonymous

posted on 26 Dec 2022

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
    • Add your answer
  • Q2. Costumer service associate
    • Add your answer
  • Q3. Team leading and floor management
    • Add your answer
  • Q4. Customer handling anything ECU to sop
    • Add your answer
  • Q5. Weak end staff management
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar

Customer Service Associate Interview Questions & Answers

Vishal Mega Mart user image Anonymous

posted on 18 Mar 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Trending and agencies limited is engaged in trending share and securities business

Round 3 - Coding Test 

Here is the details demo about how to attempt online coding in c, c++... Be show details of the exam name , programing exam name

Interview Preparation Tips

Interview preparation tips for other job seekers - Latest company results and top gainers, more stock information

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Neyaz khan

posted on 9 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself and why you want to join retail
    • Add your answer
Round 3 - Group Discussion 

What are your weaknesses and strong points and Can you stand 8 hours on floor and How you will help the company in terms of salea and how will you face aggressive people there will be different types of customers how you will handle them etc

Interview Preparation Tips

Interview preparation tips for other job seekers - company is very good , company policies are very good, you will get your sallery before 2 days of month end and each and everyone in store is very helpful they will teach you everything if you are new in retail

Customer Service Associate Interview Questions & Answers

More Supermarket user image Anonymous

posted on 13 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is your name
    • Add your answer
  • Q2. What is your qualification
    • Add your answer
  • Q3. Do u have any experience in Retail Industry
  • Ans. Yes I had experience in since year's
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Quickly u have to grown so pls join in More Retail Pvt Ltd company.

Customer Service Associate Interview Questions & Answers

Reliance Trends user image Anonymous

posted on 1 Apr 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed before Apr 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. Sales and marketing
    • Add your answer
More about working at Shoppers Stop
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#14 Best Large Company - 2021

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#2 Best Large Retail Company - 2021

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Shoppers Stop Customer Service Associate Salary
based on 49 salaries
₹1.2 L/yr - ₹3.5 L/yr
14% less than the average Customer Service Associate Salary in India
View more details

Shoppers Stop Customer Service Associate Reviews and Ratings

based on 37 reviews

4.6/5

Rating in categories

4.8

Skill development

4.6

Work-Life balance

3.9

Salary & Benefits

4.8

Job Security

4.2

Company culture

3.5

Promotions/Appraisal

4.4

Work Satisfaction

Explore 37 Reviews and Ratings
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