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Shoppers Stop Customer Service Associate Interview Questions and Answers

Updated 8 Jan 2020

Shoppers Stop Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image LAL BAHADUR SINGH CHAUHAN

posted on 8 Jan 2020

Interview Questionnaire 

6 Questions

  • Q1. About yourself?
  • Q2. Why do you want to leave your present job?
  • Q3. What is salary expectation?
  • Q4. Why do you want to work here?
  • Q5. What is your biggest weakness?
  • Q6. What is your biggest strength..?

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Online 

(1 Question)

  • Q1. What about you somthing

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't talk long short time our best points says ex name learning work experience

Interview Questionnaire 

2 Questions

  • Q1. Why you choose this job role only
  • Q2. If somebody give you the better salary but different organisation. Which will you choose

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep all your efforts and realistic answer only

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
  • Q2. Costumer service associate
  • Q3. Team leading and floor management
  • Q4. Customer handling anything ECU to sop
  • Q5. Weak end staff management

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected

I appeared for an interview before Apr 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. Sales and marketing
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Ap overview and journals
  • Q2. Inquiry GRIR and Ageing
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself basic question
  • Q2. About family about education qualfcation

Interview Preparation Tips

Interview preparation tips for other job seekers - work environment is better interview is so simple you can work in dmart ppart time job
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Question 

(1 Question)

  • Q1. Mathmatics & junral knowledgeable & accordingly job profile related
Round 2 - Group Discussion 

Topic customer services

Round 3 - One-on-one 

(1 Question)

  • Q1. Personal interview
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. HR why chenge the job yor are comfortable for you
  • Ans. Becouse chenge job good for new challenged iam comfotable
  • Answered Anonymously
  • Q2. What is your last Ctc
  • Q3. You can chenge place within days

Interview Preparation Tips

Interview preparation tips for other job seekers - Tips changing man to man and person and change the

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Shoppers Stop Customer Service Associate Salary
based on 53 salaries
₹1.2 L/yr - ₹3.6 L/yr
12% less than the average Customer Service Associate Salary in India
View more details

Shoppers Stop Customer Service Associate Reviews and Ratings

based on 37 reviews

4.5/5

Rating in categories

4.7

Skill development

4.5

Work-life balance

3.9

Salary

4.8

Job security

4.2

Company culture

3.4

Promotions

4.4

Work satisfaction

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