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based on 4.7k Reviews

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DMart Customer Service Associate Interview Questions and Answers

Updated 15 Sep 2024

DMart Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 15 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself basic question
    • Add your answer
  • Q2. About family about education qualfcation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - work environment is better interview is so simple you can work in dmart ppart time job

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Interview Tips & Stories
2w
creamytaro
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works at
TCS
Advice for getting more calls from recruiters
Dear All, Currently, I am on notice period, only 45 days left for my last working day. I have been updating my resume with Keyskills and updating my profile in Naukri and LinkedIn. But I am not getting calls from the recruiters. Any tips or advice would be helpful 😊 Help me to get more calls
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Interview questions from similar companies

Senior Associate Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 4 Aug 2020

Interview Questionnaire 

2 Questions

  • Q1. Why you choose this job role only
    • Add your answer
  • Q2. If somebody give you the better salary but different organisation. Which will you choose
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep all your efforts and realistic answer only

Customer Service Associate Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 4 Mar 2022

I applied via Campus Placement and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Online 

(1 Question)

  • Q1. What about you somthing
    • View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't talk long short time our best points says ex name learning work experience

Senior Associate Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 13 Jul 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic Details about yourself
    • Add your answer
  • Q2. Expectations Work Experience
  • Ans. Be as Truthful as possible don't make a Fake profile 🤥
    • Answered Anonymously
    Add your answer
Round 3 - Aptitude Test 

2 Test were there after HR Round
1hr Aptitude
15 min Knowledge

Round 4 - One-on-one 

(2 Questions)

  • Q1. Manager asking your expertise
    • Add your answer
  • Q2. What is your expertise in
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Manager asking you about your expertise
    • Add your answer
Round 6 - One-on-one 

(1 Question)

  • Q1. Head of learning and development
    • Add your answer

Customer Service Associate Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 8 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Communication skill
    • Add your answer
  • Q3. Grooming, behaviour, smile and petience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep smiling and tell them to do smart work

Customer Service Associate Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 9 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. For my selection into the company, I just had to face one to one interview with the department manager of my store
    • Add your answer
  • Q2. The manager asked about myself, academic qualification, if I know anything about the sales as well
    • Add your answer
  • Q3. Asked whether I can be flexible with the shift
    • Add your answer
  • Q4. I was also enquired if I have any smoking or drinks habits
    • Add your answer
  • Q5. Was questioned about my future goal
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for the interview well groomed and wear and plane shirt and pants / jeans
They check your fluency in English and
Be prepared to speak in English for minimum of 20 minutes

Customer Service Associate Interview Questions & Answers

Vishal Mega Mart user image Anonymous

posted on 18 Mar 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

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Round 3 - Coding Test 

Here is the details demo about how to attempt online coding in c, c++... Be show details of the exam name , programing exam name

Interview Preparation Tips

Interview preparation tips for other job seekers - Latest company results and top gainers, more stock information

Customer Service Associate Interview Questions & Answers

Reliance Retail user image

posted on 9 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is customer service?
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.

    • Customer service involves helping customers with their inquiries, concerns, and problems.

    • It includes providing information about products or services, processing orders, and resolving complaints.

    • Customer service can be provided through various channels such as phone, email, chat, or in-person.

    • Exa...

    • Answered by AI
    View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Empathy, Patience, and Consistency

Senior Associate Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 29 Sep 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. HR why chenge the job yor are comfortable for you
  • Ans. Becouse chenge job good for new challenged iam comfotable
    • Answered Anonymously
    Add your answer
  • Q2. What is your last Ctc
    • Add your answer
  • Q3. You can chenge place within days
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tips changing man to man and person and change the

Customer Service Associate Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 7 Mar 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
-

I appeared for an interview before Mar 2024.

Round 1 - HR 

(4 Questions)

  • Q1. Personal ditails
    • Add your answer
  • Q2. Work Experience
    • Add your answer
  • Q3. Address Ditails
    • Add your answer
  • Q4. How to get to work
    • Add your answer
More about working at DMart
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#2 Best Large Retail Company - 2022

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DMart Interview FAQs

How many rounds are there in DMart Customer Service Associate interview?
DMart interview process usually has 1 rounds. The most common rounds in the DMart interview process are HR.
How to prepare for DMart Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DMart. The most common topics and skills that interviewers at DMart expect are Customer Complaints, Customer Relationship, Customer Service, customer care and customer support.

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DMart Customer Service Associate Interview Process

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Interview experience

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DMart Customer Service Associate Salary
based on 8 salaries
₹1.2 L/yr - ₹3.5 L/yr
43% less than the average Customer Service Associate Salary in India
View more details

DMart Customer Service Associate Reviews and Ratings

based on 8 reviews

3.6/5

Rating in categories

3.5

Skill development

3.3

Work-life balance

3.1

Salary

3.9

Job security

4.0

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 8 Reviews and Ratings
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