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DMart
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DMart Customer Service Associate Interview Questions and Answers
DMart Customer Service Associate Interview Experiences
1 interview found
I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. About yourself basic question
- Q2. About family about education qualfcation
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Customer Service Associate Interview Questions & Answers
Reliance Retail
Anonymous
posted on 10 Mar 2022
I applied via Approached by Company and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself.
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- Sales
- Corporate Sales
Customer Service Associate Interview Questions & Answers
Shoppers Stop
LAL BAHADUR SINGH CHAUHAN
posted on 8 Jan 2020
Interview Questionnaire
6 Questions
- Q1. About yourself?
- Q2. Why do you want to leave your present job?
- Q3. What is salary expectation?
- Q4. Why do you want to work here?
- Q5. What is your biggest weakness?
- Q6. What is your biggest strength..?
Interview Questionnaire
2 Questions
- Q1. Why you choose this job role only
- Q2. If somebody give you the better salary but different organisation. Which will you choose
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Customer Service Associate Interview Questions & Answers
Reliance Retail
Anonymous
posted on 4 Mar 2022
I applied via Campus Placement and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. What about you somthing
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.
How to solve custemer problem in store
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is customer service?
- Ans.
Customer service is the provision of assistance and support to customers before, during, and after a purchase or interaction.
Customer service involves helping customers with their inquiries, concerns, and problems.
It includes providing information about products or services, processing orders, and resolving complaints.
Customer service can be provided through various channels such as phone, email, chat, or in-person.
Exa...
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Customer Service Associate Interview Questions & Answers
Vishal Mega Mart
Anonymous
posted on 18 Mar 2023
Trending and agencies limited is engaged in trending share and securities business
Here is the details demo about how to attempt online coding in c, c++... Be show details of the exam name , programing exam name
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Selected
I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.
(1 Question)
- Q1. Mathmatics & junral knowledgeable & accordingly job profile related
Topic customer services
(1 Question)
- Q1. Personal interview
Customer Service Associate Interview Questions & Answers
Reliance Retail
Anonymous
posted on 18 Jan 2023
Selected
I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell us about your self Tell us about your previous work experience
- Ans.
I have experience in customer service and can handle various customer inquiries and complaints.
Worked as a Customer Service Representative at XYZ Company for 2 years
Handled customer inquiries via phone, email, and live chat
Resolved customer complaints and ensured customer satisfaction
Assisted in processing orders and providing product information
Received positive feedback from customers for excellent service
- Q2. Tell us your strength and weakness
- Ans.
My strength is my ability to empathize with customers and provide excellent service. My weakness is that I can sometimes be too detail-oriented.
Strength: Empathy and excellent customer service
Weakness: Being too detail-oriented
Strength: Ability to understand customer needs
Weakness: Difficulty in saying 'no' to customers
Strength: Effective communication skills
Weakness: Impatience with repetitive tasks
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DMart Customer Service Associate Interview Process
based on 1 interview
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DMart Customer Service Associate Reviews and Ratings
based on 8 reviews
Rating in categories
|
Department Manager
1.1k
salaries
|  ₹2.8 L/yr - ₹7 L/yr |
|
Cashier
759
salaries
| ₹0.4 L/yr - ₹4 L/yr |
|
Assistant Manager
575
salaries
| ₹3 L/yr - ₹10 L/yr |
|
Assistant Store Manager
463
salaries
| ₹4 L/yr - ₹12.4 L/yr |
|
Accounts Officer
396
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
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