Upload Button Icon Add office photos

Filter interviews by

Shoppers Stop Retail Operations Manager Interview Questions and Answers

Updated 16 Jul 2024

Shoppers Stop Retail Operations Manager Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. As i rejoined so only askes regarding previous job details
  • Q2. Tell me about yourself, previous experience, family
  • Q3. Why you want to change so early
Round 2 - Behavioral 

(3 Questions)

  • Q1. How will you increase business
  • Ans. 

    I will increase business by implementing targeted marketing strategies, optimizing operations for efficiency, and enhancing customer experience.

    • Implement targeted marketing strategies to reach new customers and retain existing ones

    • Optimize operations for efficiency to reduce costs and improve productivity

    • Enhance customer experience through personalized service and improved store layout

    • Introduce loyalty programs to ince...

  • Answered by AI
  • Q2. How you will increase UPT, conversion and bill size
  • Ans. 

    To increase UPT, conversion, and bill size, I will focus on training staff, implementing upselling techniques, and analyzing customer data.

    • Provide comprehensive training to staff on product knowledge and sales techniques

    • Implement upselling and cross-selling strategies to increase bill size

    • Analyze customer data to identify trends and tailor marketing strategies accordingly

  • Answered by AI
  • Q3. What you will add from your past experiences
Round 3 - Behavioral 

(5 Questions)

  • Q1. Why you want to change so quick from your last job
  • Q2. Tell me about your KPIs and KRAs in current role
  • Q3. Give any example of excellent customer service
  • Ans. 

    A customer service representative going above and beyond to help a customer with a complex issue.

    • Listening attentively to the customer's problem

    • Showing empathy and understanding towards the customer

    • Taking proactive steps to resolve the issue efficiently

    • Following up with the customer to ensure satisfaction

  • Answered by AI
  • Q4. Give any examples of any worst situation at workplace you faced and how you handled.
  • Q5. Anything in your current organisation you found wrong and what you did to make that correct.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Logical reasoning and grammer

Round 2 - One-on-one 

(2 Questions)

  • Q1. Explain you current role and share some achievements within 1 year
  • Q2. Example related to digital Davy and agility
Round 3 - Case Study 

KPI improvement plan

Interview Preparation Tips

Topics to prepare for Shoppers Stop Retail Operations Manager interview:
  • Sales cordinator
  • Management
  • Customer Service
  • Process Management
  • Cost Control
Interview preparation tips for other job seekers - Be firm and if you are experienced share them with articulate way

Retail Operations Manager Interview Questions Asked at Other Companies

Q1. How to give growth to complete out of all expenses
Q2. How you will increase UPT, conversion and bill size
Q3. How to Store planned in festive season
Q4. Good 5 qualities for drive sale and management
Q5. Chalange S in life and wt is aim

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction and current company detail
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What does the HR interview process generally consist of in the first round?
  • Q2. What were the details of the final interview round?
Round 2 - One-on-one 

(2 Questions)

  • Q1. One on one round
  • Q2. Group discussion
Round 3 - Technical 

(1 Question)

  • Q1. Note interview round
Round 4 - Technical 

(1 Question)

  • Q1. Not interview in
Round 5 - Coding Test 

Note interview round

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About u r self
  • Q2. How much Salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Just they ask about my background... Family background
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

We were given tasks and we had to overcome it

Round 3 - Group Discussion 

We were given topic and we had to debate about it among group to show communication skills and confidence.

Round 4 - One-on-one 

(3 Questions)

  • Q1. How long do you see as yourself working
  • Q2. What is your goal in life
  • Q3. Why do you choose decathlon as your choice to work

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous and have faith in yourself. Be yourself and honest. Be clear about why you have applied and what is aim with the company
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About my self, and my past working company details & documents
  • Q2. Tell me your self and l tell me previous job experience.
  • Q3. Retail experience and wich plot farm

Interview Preparation Tips

Interview preparation tips for other job seekers - Smart wins always and discipline must. Your future depends on your honest.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Sales related questions
  • Q2. Brand related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing as possible,do hard work,show ur talent,

I applied via Indeed and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Operations related questions, store KPI overview, current KRA, Future Goal.
  • Q2. When can join and willing to relocate.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with figure u say and confident about yourself.

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(9 Questions)

  • Q1. Shelf introduction and last jop
  • Q2. Why change this jop and career and salary increase
  • Q3. My expectation salary 30 k
  • Q4. I an interesting this jop
  • Q5. I an relocate this jop
  • Q6. I an handling a store
  • Q7. Stock management, staffing management,
  • Q8. Inventory management, cash management
  • Q9. Inward and outward management

Interview Preparation Tips

Interview preparation tips for other job seekers - I an seach a jop any location i am relocate

Shoppers Stop Interview FAQs

How many rounds are there in Shoppers Stop Retail Operations Manager interview?
Shoppers Stop interview process usually has 3 rounds. The most common rounds in the Shoppers Stop interview process are Behavioral, HR and Aptitude Test.
How to prepare for Shoppers Stop Retail Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Shoppers Stop. The most common topics and skills that interviewers at Shoppers Stop expect are Retail Operations, Operations Management, Sales, Team Management and Business Development.
What are the top questions asked in Shoppers Stop Retail Operations Manager interview?

Some of the top questions asked at the Shoppers Stop Retail Operations Manager interview -

  1. How you will increase UPT, conversion and bill s...read more
  2. Give any example of excellent customer serv...read more
  3. How will you increase busin...read more

Tell us how to improve this page.

People are getting interviews through

based on 2 Shoppers Stop interviews
Referral
Job Portal
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

Interview Questions from Similar Companies

Reliance Retail Interview Questions
3.9
 • 1.5k Interviews
Walmart Interview Questions
3.8
 • 396 Interviews
DMart Interview Questions
4.0
 • 388 Interviews
Vishal Mega Mart Interview Questions
3.8
 • 153 Interviews
V-Mart Interview Questions
4.2
 • 140 Interviews
Landmark Group Interview Questions
4.0
 • 140 Interviews
Lowe's Interview Questions
4.2
 • 128 Interviews
Target Interview Questions
4.2
 • 114 Interviews
Reliance Trends Interview Questions
4.3
 • 100 Interviews
View all
Shoppers Stop Retail Operations Manager Salary
based on 134 salaries
₹6.2 L/yr - ₹11.8 L/yr
10% more than the average Retail Operations Manager Salary in India
View more details

Shoppers Stop Retail Operations Manager Reviews and Ratings

based on 23 reviews

4.4/5

Rating in categories

3.9

Skill development

4.1

Work-Life balance

3.9

Salary & Benefits

4.2

Job Security

3.9

Company culture

3.8

Promotions/Appraisal

3.8

Work Satisfaction

Explore 23 Reviews and Ratings
Department Manager
812 salaries
unlock blur

₹3.5 L/yr - ₹7 L/yr

Customer Care Associate
315 salaries
unlock blur

₹0.8 L/yr - ₹4.3 L/yr

Fashion Consultant
273 salaries
unlock blur

₹1.5 L/yr - ₹3.7 L/yr

Sales Executive
215 salaries
unlock blur

₹1 L/yr - ₹4.8 L/yr

Cashier
206 salaries
unlock blur

₹1 L/yr - ₹4 L/yr

Explore more salaries
Compare Shoppers Stop with

Future Retail

4.3
Compare

Trent

4.0
Compare

Aditya Birla Fashion and Retail

4.1
Compare

Reliance Retail

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview