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Shoppers Stop Customer Service Associate Reviews

Updated 24 Nov, 2024
Overall Rating
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4.5/5
based on 37 reviews

Rating distribution

Category Ratings

4.8

Job security

4.7

Skill development

4.5

Work-life balance

4.4

Work satisfaction

4.2

Company culture

3.9

Salary

3.4

Promotions

What employees say about Shoppers Stop?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

44% employees reported

Flexible timing

Flexible timing

70% employees reported

Within city

Within city

57% employees reported

Gender based rating

4.0
female

Rated by Women

5 reviews

4.6
male

Rated by Men

25 reviews

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Top Mentions in Shoppers Stop Customer Service Associate Reviews

37 reviews found

Sort by: Popular
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People also ask about Shoppers Stop's Customer Service Associates

Is Shoppers Stop a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.5 out of 5 from over 37 employee reviews, it's clear that most customer service associates have a positive experience working at Shoppers Stop. Job security holds the highest rating at 4.8, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about job security and career growth on AmbitionBox.
Does Shoppers Stop pay their Customer Service Associates well?
According to AmbitionBox reviews, Shoppers Stop customer service associates rate their salary and benefits at 3.9 out of 5, based on 37 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Shoppers Stop's customer service associates salaries here and to read reviews specifically about salary and benefits at Shoppers Stop for customer service associates, click here .
How is the work culture at Shoppers Stop for Customer Service Associates?
Work culture at Shoppers Stop for customer service associates is rated 4.2 out of 5 by 37 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Shoppers Stop. To read reviews specifically about work culture at Shoppers Stop for customer service associates, click here .
How is the job security at Shoppers Stop for Customer Service Associates?
Based on 37 reviews on AmbitionBox, Shoppers Stop's customer service associates rate job security at 4.8 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Shoppers Stop, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Shoppers Stop for customer service associates, click here .

Tell us how to improve this page.

Shoppers Stop Customer Service Associate Salary
based on 49 salaries
₹1.2 L/yr - ₹3.5 L/yr
14% less than the average Customer Service Associate Salary in India
View more details
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
3 total responses
retirement
Retirement benefits
0 total responses
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