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Shoppers Stop Customer Care Executive Reviews

based on 56 reviews
Updated 30 Nov, 2024

Overall Rating

4.6/5
How AmbitionBox ratings work?

Category Ratings

4.5

Skill development

4.5

Job Security

4.5

Company culture

4.4

Work Satisfaction

4.4

Promotions/Appraisal

4.4

Work-Life balance

4.2

Salary & Benefits

Top Mentions in Shoppers Stop Customer Care Executive Reviews

56 reviews found

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People also ask about Shoppers Stop's Customer Care Executives

Is Shoppers Stop a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.6 out of 5 from over 56 employee reviews, it's clear that most customer care executives have a positive experience working at Shoppers Stop. Skill development holds the highest rating at 4.5, while salary & benefits is rated the lowest amongst all factors at 4.2. Read reviews about skill development and salary & benefits on AmbitionBox.
Does Shoppers Stop pay their Customer Care Executives well?
According to AmbitionBox reviews, Shoppers Stop customer care executives rate their salary and benefits at 4.2 out of 5, based on 56 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Shoppers Stop is generally seen as a place that values and rewards its workforce fairly. You can know more about Shoppers Stop's customer care executives salaries here and to read reviews specifically about salary and benefits at Shoppers Stop for customer care executives, click here.
How is the work culture at Shoppers Stop for Customer Care Executives?
Work culture at Shoppers Stop for customer care executives is rated 4.5 out of 5 by 56 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Shoppers Stop. To read reviews specifically about work culture at Shoppers Stop for customer care executives, click here.
How is the job security at Shoppers Stop for Customer Care Executives?
Based on 56 reviews on AmbitionBox, Shoppers Stop's customer care executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Shoppers Stop, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Shoppers Stop for customer care executives, click here.

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Gender Based Ratings for Shoppers Stop Customer Care Executive

based on 42 reviews
3.3
Rated by 3 Women

Rated 4.2 for Job Security and 3.7 for Work-Life Balance

women
4.6
Rated by 39 Men

Rated 4.6 for Skill Development and 4.6 for Company Culture

men

Working Days for Shoppers Stop Customer Care Executive

based on 56 reviews
Rotational Shift
47%
Other
32%
Monday to Saturday
12%
Alternate Saturday off
6%
Monday to Friday
3%

Work Timings for Shoppers Stop Customer Care Executive

based on 56 reviews
Flexible timing
Strict (12pm - 9.30pm)
Strict (1am - 10pm)
64%
5%
5%
26% employees reported other strict timings

Shift Timings for Shoppers Stop Customer Care Executive

based on 56 reviews
Day shift
100%

Business Travel for Shoppers Stop Customer Care Executive

based on 56 reviews
No travel
49%
Within city
39%
Within country
12%
Shoppers Stop Customer Care Executive Salary
based on 113 salaries
₹1.1 L/yr - ₹3.5 L/yr
19% less than the average Customer Care Executive Salary in India
View more details
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
5 total responses
meal
Cafeteria
4 total responses
degree
Professional degree assistance
1 total response
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