Upload Button Icon Add office photos

Shoppers Stop

Compare button icon Compare button icon Compare
Filter reviews by

Clear all

Clear all

Shoppers Stop Customer Care Associate Reviews

Updated 26 Feb, 2025
Overall Rating
write
4.0/5
based on 178 reviews

Rating distribution

Category Ratings

4.0

Company culture

4.0

Skill development

3.9

Job security

3.7

Work satisfaction

3.6

Work-life balance

3.5

Salary

3.4

Promotions

What employees say about Shoppers Stop?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

40% employees reported

Flexible timing

Flexible timing

55% employees reported

No travel

No travel

49% employees reported

Gender based rating

2.6
female

Rated by Women

24 reviews

4.3
male

Rated by Men

135 reviews

Jobseekers also viewed

4.3
 • 1.7k reviews
4.0
 • 1.4k reviews
4.1
 • 3.6k reviews
3.9
 • 22.5k reviews
4.1
 • 2k reviews
4.1
 • 1.3k reviews
4.3
 • 2k reviews
4.2
 • 1.1k reviews
4.0
 • 1.1k reviews
3.9
 • 4.5k reviews
4.3
 • 3k reviews
4.1
 • 2.9k reviews
3.7
 • 2.8k reviews
3.8
 • 2.4k reviews
4.0
 • 2.3k reviews
4.2
 • 1.7k reviews
4.1
 • 1.4k reviews
4.2
 • 1.3k reviews
3.9
 • 1k reviews
3.6
 • 973 reviews
Top Mentions in Shoppers Stop Customer Care Associate Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

178 reviews found

Sort by: Popular

Top Shoppers Stop Customer Care Associate Interview Questions

Q1. What are the brand's available in shoppers Stop? How will you deal with the ... read more
Q2. What are the brand's available in shoppers Stop? How will you deal with the ... read more

Get interview-ready with top interview questions

View all 6 questions
Q3. What's you know about retail
Q4. Promote off-line online relationship with customer
Q5. Styling of maniquien after creating story

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Read Shoppers Stop Customer Care Associate Reviews based on locations

4.3
 New Delhi

 (20)

4.9
 Bangalore / Bengaluru

 (17)

4.5
 Mumbai

 (12)

2.6
 Kolkata

 (10)

3.3
 Hyderabad / Secunderabad

 (9)

Logo
You are reading trusted reviews. Keep reading to find out more about Shoppers Stop.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

Contribute & help others!
anonymous
You can choose to be anonymous

People also ask about Shoppers Stop's Customer Care Associates

Is Shoppers Stop a good place to work for Customer Care Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 178 employee reviews, it's clear that most customer care associates have a positive experience working at Shoppers Stop. Company culture holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about company culture and on AmbitionBox.
Does Shoppers Stop pay their Customer Care Associates well?
According to AmbitionBox reviews, Shoppers Stop customer care associates rate their salary and benefits at 3.5 out of 5, based on 178 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Shoppers Stop's customer care associates salaries here and to read reviews specifically about salary and benefits at Shoppers Stop for customer care associates, click here .
How is the work culture at Shoppers Stop for Customer Care Associates?
Work culture at Shoppers Stop for customer care associates is rated 4.0 out of 5 by 178 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Shoppers Stop. To read reviews specifically about work culture at Shoppers Stop for customer care associates, click here .
How is the job security at Shoppers Stop for Customer Care Associates?
Based on 178 reviews on AmbitionBox, Shoppers Stop's customer care associates rate job security at 3.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Shoppers Stop. To read reviews about job security at Shoppers Stop for customer care associates, click here .

Recently Viewed

REVIEWS

Shoppers Stop

No Reviews

REVIEWS

Real Estate Group

No Reviews

REVIEWS

Shoppers Stop

No Reviews

JOBS

Brigade Group

No Jobs

SALARIES

Brigade Group

No Salaries

SALARIES

Brigade Group

SALARIES

Hitachi

SALARIES

IBM

JOBS

Brigade Group

No Jobs

SALARIES

The Hotel Industry

Tell us how to improve this page.

Shoppers Stop Customer Care Associate Salary
based on 285 salaries
₹0.7 L/yr - ₹5.9 L/yr
6% less than the average Customer Care Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
8 total responses
childCareBenefits
Child care facility
2 total responses
+3 more benefits
Compare Shoppers Stop with

Future Retail

4.3
Compare

Trent

4.0
Compare

Aditya Birla Fashion and Retail

4.1
Compare

Reliance Retail

3.9
Compare
write
Rate your company
Rate your company
100% anonymous
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent