Shoppers Stop
Maruti Suzuki Interview Questions and Answers
Q1. What are the brand's available in shoppers Stop? How will you deal with the customers when they want the same piece and that product is not available in store and the customer need that product only ,same patte...
read moreShoppers Stop offers a wide range of brands. If a desired product is unavailable, I will offer alternatives and assist the customer in finding a similar item.
Shoppers Stop carries various brands such as Levi's, Nike, Tommy Hilfiger, and more.
If a customer wants a specific product that is not available, I will apologize for the inconvenience and offer alternatives.
I will suggest similar items in the same pattern and color, ensuring the customer's preferences are considered.
If ...read more
Q2. What are the brand's available in shoppers Stop? How will you deal with the customers when they want the same piece and that product is not available in store and the customer need that product only ,same Patte...
read moreShoppers Stop offers a variety of brands. When a customer wants a specific product that is not available in store, I will offer alternatives and assist in locating the item at another store or online.
Apologize for the inconvenience and express understanding of their desire for the specific product.
Offer alternatives in terms of similar products or different brands that may meet their requirements.
Check availability at other stores or online and provide assistance in locating ...read more
Q3. What's you know about retail
Retail refers to the sale of goods or services from a physical or online store to the end-user.
Retail involves the sale of products or services to customers
It can be done through physical stores or online platforms
Retailers purchase products from wholesalers or manufacturers and sell them to customers at a markup
Retailers must focus on customer satisfaction and provide excellent customer service to retain customers
Examples of retail stores include Walmart, Target, and Amazon
Q4. Promote off-line online relationship with customer
Building strong relationships with customers both online and offline is crucial for customer satisfaction and loyalty.
Engage with customers through personalized emails or messages to show appreciation for their business.
Utilize social media platforms to interact with customers, respond to their inquiries, and provide updates on products or services.
Offer exclusive online promotions or discounts to encourage customers to visit your website or online store.
Follow up with custom...read more
Q5. Styling of maniquien after creating story
The styling of a mannequin after creating a story involves dressing the mannequin in appropriate clothing and accessories that align with the narrative.
Consider the theme or concept of the story
Choose clothing and accessories that reflect the characters and setting
Pay attention to color coordination and visual appeal
Ensure the mannequin's pose and expression match the story
Use props or additional elements to enhance the storytelling
Example: If the story is about a beach vacat...read more
Q6. Family background n qualities
I come from a close-knit family with strong values. I possess qualities like empathy, patience, and good communication skills.
Close-knit family with strong values
Empathy towards others
Patience in handling customer concerns
Good communication skills
Example: I learned empathy from my parents who always taught me to consider others' feelings.
Example: Patience was instilled in me through dealing with my younger siblings.
Example: I honed my communication skills through volunteering...read more
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