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Shoppers Stop

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4.1

based on 2.4k Reviews

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Shoppers Stop Customer Care Associate Reviews

based on 16 reviews
Updated 1 Feb, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

4.2

Skill development

4.2

Company culture

3.9

Work-Life balance

3.8

Salary & Benefits

3.8

Promotions/Appraisal

3.8

Work Satisfaction

Top Mentions in Shoppers Stop Customer Care Associate Reviews

16 reviews found for "salary"

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Top Shoppers Stop Customer Care Associate Interview Questions

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asked in Customer Care Associate interview
Q1. What are the brand's available in shoppers Stop? How wi ... read more
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asked in Customer Care Associate interview
Q2. What are the brand's available in shoppers Stop? How wi ... read more
View answer (1)

Get interview-ready with top interview questions

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asked in Customer Care Associate interview
Q3. Promote off-line online relationship with customer
View answer (1)
asked in Customer Care Associate interview
Q4. Styling of maniquien after creating story
View answer (1)
asked in Customer Care Associate interview
Q5. What's you know about retail
View answer (1)
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Career Advice
1w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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More about working at Shoppers Stop
golden leaf award

#14 Best Large Company - 2021

golden leaf awardgolden leaf award

#2 Best Large Retail Company - 2021

golden leaf award

People also ask about Shoppers Stop's Customer Care Associates

Is Shoppers Stop a good place to work for Customer Care Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 16 employee reviews, it's clear that most customer care associates have a positive experience working at Shoppers Stop. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.8. Read reviews about job security and career growth on AmbitionBox.
Does Shoppers Stop pay their Customer Care Associates well?
According to AmbitionBox reviews, Shoppers Stop customer care associates rate their salary and benefits at 3.8 out of 5, based on 16 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Shoppers Stop's customer care associates salaries here and to read reviews specifically about salary and benefits at Shoppers Stop for customer care associates, click here.
How is the work culture at Shoppers Stop for Customer Care Associates?
Work culture at Shoppers Stop for customer care associates is rated 4.2 out of 5 by 16 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Shoppers Stop. To read reviews specifically about work culture at Shoppers Stop for customer care associates, click here.
How is the job security at Shoppers Stop for Customer Care Associates?
Based on 16 reviews on AmbitionBox, Shoppers Stop's customer care associates rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Shoppers Stop, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Shoppers Stop for customer care associates, click here.

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Shoppers Stop Customer Care Associate Reviews by Locations

Shoppers Stop Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Shoppers Stop reviews submitted by Shoppers Stop employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Shoppers Stop is the right company for you. 41% of employees ...reported the working days at Shoppers Stop as Rotational Shift. 55% employees reported the work timings at Shoppers Stop as Flexible timing. Read more

Gender Based Ratings for Shoppers Stop Customer Care Associate

based on 153 reviews
3.9
Rated by 21 Women

Rated 4.4 for Company Culture and 4.2 for Work-Life Balance

women
4.2
Rated by 132 Men

Rated 4.3 for Job Security and 4.2 for Skill Development

men

Working Days for Shoppers Stop Customer Care Associate

based on 172 reviews
Rotational Shift
41%
Other
36%
Monday to Saturday
16%
Alternate Saturday off
5%
Monday to Friday
2%

Work Timings for Shoppers Stop Customer Care Associate

based on 172 reviews
Flexible timing
Strict (1pm - 10pm)
Strict (10.30am - 8.30pm)
55%
7%
5%
33% employees reported other strict timings

Shift Timings for Shoppers Stop Customer Care Associate

based on 172 reviews
Day shift
100%

Business Travel for Shoppers Stop Customer Care Associate

based on 172 reviews
No travel
48%
Within city
41%
Within country
6%
International travel
4%
Within the city
1%
Shoppers Stop Customer Care Associate Salary
based on 310 salaries
₹0.7 L/yr - ₹4.3 L/yr
7% less than the average Customer Care Associate Salary in India
View more details
Employee Benefits for Shoppers Stop Customer Care Associate
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
8 total responses
childCareBenefits
Child care facility
2 total responses
+3 more benefits
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