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Zara Customer Relationship Manager Interview Questions and Answers

Updated 14 May 2024

Zara Customer Relationship Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Case Study 

It’s was related to market of textile

Round 2 - Case Study 

Analysis of case and it’s summary

Round 3 - HR 

(1 Question)

  • Q1. Why to join Zara

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for retail job

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?

Interview Preparation Tips

Topics to prepare for Bata Assistant Manager interview:
  • Work experience
Interview preparation tips for other job seekers - Selection and join the company
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Do you ahve skills
  • Q2. What is your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - average
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Online assessment is process

Round 3 - HR 

(3 Questions)

  • Q1. Call discussion and interview process
  • Q2. Offer letter discussion and salary discussion
  • Q3. Generally question and discussion location city

Store Manager Interview Questions & Answers

Bata user image Isaaq Tamboli

posted on 8 Nov 2017

I was interviewed before Nov 2016.

Interview Preparation Tips

Round: Group Discussion
Experience: How to control shrinkages
Tips: Security,staff aware about the same
Duration: 2 hours

Skills: Team Player, Target , Ability To Think Beyond Boundaries

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Ant urself, past experience and retail maths
Round 3 - One-on-one 

(1 Question)

  • Q1. About VM and store operations, plus team handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't hide anything. Says what you know with full of confidence and if you don't know anything admits that.

Interview Questionnaire 

3 Questions

  • Q1. Introduction, what is a reatil & what is a service
  • Ans. 

    Retail is the sale of goods to consumers, while service is the provision of assistance or advice to customers.

    • Retail involves selling physical products in a store or online

    • Service involves providing assistance or advice to customers, such as in a call center or at a help desk

    • Retail and service often go hand in hand, as customers may need assistance with their purchases

    • Examples of retail include clothing stores, grocery...

  • Answered by AI
  • Q2. I am Lalita Sharma. I am form Noida. I am doing BA secnd year ugnou.
  • Q3. The saleing of good to the public in shop.

I applied via Referral and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

General knowledge of the retail industry.

Round 3 - One-on-one 

(1 Question)

  • Q1. What motivated you to join the company? What motivates you? What demotivates you? Are you good at communicating with people?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for anything that comes in your way. Try to learn anything and everything.

I applied via Referral and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. What is retail? Explain kpi
  • Ans. 

    Retail is the process of selling goods or services directly to consumers through various channels.

    • Retail involves the sale of products or services to customers through physical or online stores.

    • It includes activities such as merchandising, inventory management, customer service, and marketing.

    • KPI (Key Performance Indicator) is a measurable value that helps track the performance of a retail business. Examples include sa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn retail operations,about the company

I applied via LinkedIn and was interviewed in Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

There was a Aptitude Test with basic Questions about Store Management and also there was reasoning questions too for checking your mind setup.

Round 3 - One-on-one 

(1 Question)

  • Q1. One on one round will be on teams app.
Round 4 - One-on-one 

(1 Question)

  • Q1. Again did one on one round with the area sales manager.
Round 5 - HR 

(2 Questions)

  • Q1. Everyone need to talk to HR for discussion of Salary and Joining Date
  • Q2. Be prepare for lots of questions related to your past experience

Interview Preparation Tips

Topics to prepare for Bata Store Manager interview:
  • Store KPI
  • Your experience
  • Your behaviour
Interview preparation tips for other job seekers - Guys, be confident at the time of interview, whatever questions was asked just tell them the truth if you dont know the anwer of that question then you can skip say no i dont know. But be confident on yourself and do not fear of anything while giving interview, what the interviewer says to you ??? They can say no | thats it, they will not scold they just reject you. Even interviewers are also like us. So my Buddies please be CONFIDENT.
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Zara Interview FAQs

How many rounds are there in Zara Customer Relationship Manager interview?
Zara interview process usually has 3 rounds. The most common rounds in the Zara interview process are Case Study and HR.

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Zara Customer Relationship Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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