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Zara

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based on 320 Reviews

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Zara Customer Relationship Manager Interview Questions and Answers

Updated 14 May 2024

Zara Customer Relationship Manager Interview Experiences

1 interview found

Customer Relationship Manager Interview Questions & Answers

user image Anonymous

posted on 14 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Case Study 

It’s was related to market of textile

Round 2 - Case Study 

Analysis of case and it’s summary

Round 3 - HR 

(1 Question)

  • Q1. Why to join Zara
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for retail job

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Interview questions from similar companies

Assistant Manager Interview Questions & Answers

Bata user image Anonymous

posted on 24 Dec 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Online assessment is process

Round 3 - HR 

(3 Questions)

  • Q1. Call discussion and interview process
    • Add your answer
  • Q2. Offer letter discussion and salary discussion
    • Add your answer
  • Q3. Generally question and discussion location city
    • Add your answer

Assistant Manager Interview Questions & Answers

Bata user image Anonymous

posted on 8 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Bata Assistant Manager interview:
  • Work experience
Interview preparation tips for other job seekers - Selection and join the company

Assistant Manager Interview Questions & Answers

H&M user image Anonymous

posted on 20 Nov 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Do you ahve skills
    • Add your answer
  • Q2. What is your experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - average

Operations Manager Interview Questions & Answers

Forever 21 user image Anonymous

posted on 15 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Ant urself, past experience and retail maths
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. About VM and store operations, plus team handling
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't hide anything. Says what you know with full of confidence and if you don't know anything admits that.

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Anonymous

posted on 2 Apr 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

How will you work on sales?

Round 3 - Case Study 

Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn

Round 4 - HR 

(2 Questions)

  • Q1. Questions on retail KPI
    • Add your answer
  • Q2. Questions on daily basis works
    • Add your answer
Round 5 - One-on-one 

(2 Questions)

  • Q1. How much salary you are expecting?
    • Add your answer
  • Q2. When to be starting joining process will be good for you?
  • Ans. 

    I am available to start the joining process immediately.

    • I am ready to start as soon as possible

    • I can begin within the next week

    • I am flexible with the start date

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Anonymous

posted on 18 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What you now about Mark's and Spencers. Your introduction. Tell about KPI's
  • Ans. 

    Marks & Spencer is a well-known British retailer offering a wide range of products including clothing, home goods, and food.

    • Marks & Spencer is a popular retail chain in the UK.

    • It was founded in 1884 and has a long history in the industry.

    • They offer a diverse range of products including clothing, home goods, and food.

    • The company is known for its high-quality products and customer service.

    • Marks & Spencer has a strong pre...

    • Answered by AI
    View 1 more answer
  • Q2. About you experience Talk about your skill Talk about what you can do how you can give good service to customers
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. All documents process Round with store manager and assistant manager.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to talk in English so that it will make good impact on interviewer. Before giving interview please study on few information about the company and mostly don't tell them as per the resume tell that what you can do how much you are capable and how you make them proud by your work and skills. Tell about your skills and experience and tell them that you like to take new challenges so it will be effective. Thank you 😊

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Neyaz khan

posted on 9 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself and why you want to join retail
    • Add your answer
Round 3 - Group Discussion 

What are your weaknesses and strong points and Can you stand 8 hours on floor and How you will help the company in terms of salea and how will you face aggressive people there will be different types of customers how you will handle them etc

Interview Preparation Tips

Interview preparation tips for other job seekers - company is very good , company policies are very good, you will get your sallery before 2 days of month end and each and everyone in store is very helpful they will teach you everything if you are new in retail

Store Manager Interview Questions & Answers

Marks & Spencer user image Anonymous

posted on 22 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Introduction was asked, alongwith experience
    • Add your answer
  • Q2. Why do you wanna switch
    • Add your answer
  • Q3. Salary expectation
    • Add your answer
  • Q4. Business Shaping & contribution
    • Add your answer
  • Q5. People handling skills
    • Add your answer

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Anonymous

posted on 22 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Majority questions regarding quants grammar logical reasoning.

Round 3 - One-on-one 

(1 Question)

  • Q1. Do you know about VM ?
  • Ans. 

    Yes, VM stands for Virtual Machine.

    • VM refers to a software emulation of a physical computer.

    • It allows multiple operating systems to run on a single physical machine.

    • VMs are commonly used in cloud computing and server virtualization.

    • Examples of popular VM software include VMware, VirtualBox, and Hyper-V.

    • Answered by AI
    Add your answer

Skills evaluated in this interview

More about working at Zara

Zara Interview FAQs

How many rounds are there in Zara Customer Relationship Manager interview?
Zara interview process usually has 3 rounds. The most common rounds in the Zara interview process are Case Study and HR.

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