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Zara
3.8
based on 320 Reviews
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Company Overview
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Working at Zara
Company Summary
Zara is a leading brand in the fast fashion retail sector, renowned for its rapid product turnover and wide range of clothing and accessories.
Overall Rating
3.8/5
based on 320 reviews
3% below
industry average
Highly rated for
Job security, Skill development
Critically rated for
Work satisfaction
Work Policy
Work from office
89% employees reported
Rotational Shift
59% employees reported
Flexible timing
63% employees reported
No travel
42% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
25 employees reported
Health insurance
25 employees reported
Office cab/shuttle
9 employees reported
Cafeteria
5 employees reported
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About Zara
Founded in1974 (51 yrs old)
India Employee Count1k-5k
Global Employee Count1 Lakh+
Headquarters Arteixo, Spain
Office Locations
--
Websitezara.com
Primary Industry
Other Industries
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View in video summary
Zara SA (Spanish: [ˈθaɾa]) is a Spanish apparel retailer based in Arteixo (A Coruña) in Galicia.[4] The company specializes in fast fashion, and products include clothing, accessories, shoes, swimwear, beauty, and perfumes.[5] It is the largest company in the Inditex group,[6] the world's largest apparel retailer. Zara as of 2017 manages up to 20 clothing collections a year.
Mission: The world is getting smaller; we want the whole world to dress in style, class, and experience unique designs weekly.
Vision: To be number one fashion retailer.
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Zara Ratings
based on 320 reviews
Overall Rating
3.8/5
How AmbitionBox ratings work?
5
151
4
78
3
42
2
13
1
36
Category Ratings
3.9
Job security
3.8
Skill development
3.7
Salary
3.6
Company culture
3.5
Work-life balance
3.4
Promotions
3.3
Work satisfaction
Zara is rated 3.8 out of 5 stars on AmbitionBox, based on 320 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Zara
based on 294 reviews
3.7
Rated by 74 Women
Rated 4.0 for Job security and 3.8 for Skill development
3.8
Rated by 220 Men
Rated 3.9 for Job security and 3.8 for Skill development
Work Policy at Zara
based on 27 reviews in last 6 months
Work from office
89%
Hybrid
7%
Permanent work from home
4%
Zara Reviews
Top mentions in Zara Reviews
+ 5 more
Tesco
Secure your future with a company that values your job stability.
Rated 4/5 for Job Security on AmbitionBox
Compare Zara with Similar Companies
|  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.8/5 based on 320 reviews | 3.9/5 based on 681 reviews | 3.5/5 based on 107 reviews | 4.1/5 based on 46 reviews |
Highly Rated for | Job security Skill development | Work-life balance Company culture Salary |  No highly rated category | Job security Work-life balance Salary |
Critically Rated for | Work satisfaction | Promotions | Promotions Work-life balance Work satisfaction |  No critically rated category |
Primary Work Policy | Work from office 89% employees reported | Work from office 68% employees reported | - | - |
Rating by Women Employees | 3.7 Good rated by 74 women | 3.8 Good rated by 211 women | 2.6 Poor rated by 25 women | 4.3 Good rated by 24 women |
Rating by Men Employees | 3.8 Good rated by 220 men | 3.9 Good rated by 426 men | 3.7 Good rated by 73 men | 3.9 Good rated by 22 men |
Job security | 3.9 Good | 3.8 Good | 3.4 Average | 4.1 Good |
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Zara Salaries
Zara salaries have received with an average score of 3.7 out of 5 by 320 employees.
Visual Merchandiser
(76 salaries)
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₹2.5 L/yr - ₹5.5 L/yr
Sales Advisor
(48 salaries)
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₹1 L/yr - ₹4.5 L/yr
Department Manager
(45 salaries)
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₹3.6 L/yr - ₹10 L/yr
Cashier
(38 salaries)
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₹1.4 L/yr - ₹3.6 L/yr
Sales Executive
(34 salaries)
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₹1.5 L/yr - ₹4 L/yr
Team Lead
(32 salaries)
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₹2.2 L/yr - ₹5.2 L/yr
Store Manager
(27 salaries)
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₹5 L/yr - ₹14 L/yr
Sales Associate
(21 salaries)
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₹1.8 L/yr - ₹3.5 L/yr
Sales Assistant
(21 salaries)
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₹1.3 L/yr - ₹4 L/yr
Operations Manager
(17 salaries)
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₹6.1 L/yr - ₹10.3 L/yr
Zara Interview Questions
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Zara News
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How Installment Payment Plans Enhance the Shopping Experience
- In today’s competitive market, customer loyalty is crucial for businesses striving to succeed in the fast-paced world of online shopping.
- Installment payment plans have emerged as a valuable strategy to foster lasting relationships with customers by offering flexibility in managing purchases.
- By allowing shoppers to pay for items over time rather than upfront, businesses increase purchasing power and cater to budget-conscious consumers.
- Implementing installment plans can reduce cart abandonment rates and lead to more satisfied, loyal customers who appreciate the financial empowerment.
- Companies like Amazon, Peloton, and Zara have successfully utilized installment payments to drive sales growth and cultivate brand advocacy among customers.
- However, challenges such as increased customer debt risk, operational costs, and potential confusion must be managed to ensure a successful strategy.
- Clear communication, showcasing testimonials, in-store signage, staff training, and promotional discounts are key tactics to promote installment payment options effectively.
- Personalization, technological advancement, rewards programs, active communication, and exceptional customer service also play vital roles in enhancing overall shopping experiences.
- Incorporating installment payments into business models can significantly enhance customer loyalty, increase sales, and improve brand relationships in the evolving retail landscape.
- Businesses that prioritize convenience, accessibility, and flexibility through tools like installment payment plans are likely to stand out and thrive in the competitive e-commerce environment.
TechBullion | 28 Feb, 2025
All of Trent’s formats will be growth engines, says MD
- Trent's managing director, P Venkatesalu, believes that all of Trent's formats, including Zudio, Westside, and Star Bazaar, have the potential to be growth engines.
- Indian consumers have become more discerning, providing ample opportunities for brands to improve and become more relevant to customers.
- Venkatesalu mentioned that the Indian market is expected to grow substantially in the next 5-10 years, with demand continuing to rise in all segments.
- The closure of Zara's flagship store in south Mumbai after eight years has been seen as a financial investment, rather than an operational concern.
HinduBusinessLine | 27 Feb, 2025
Zara Closes The ‘Iconic’ 5-Storey Flagship Store in South Mumbai; Was Paying Rs. 3 Crores in Rent
- The 'iconic' five-storey flagship Zara store in South Mumbai has closed due to inability to pay the ₹3 crores monthly rent.
- The store, located in a pre-colonial building, was Zara's biggest space-related transaction abroad.
- The closure notice provided no specific reason, while reports state that high operating costs and changing consumer demographics contributed to the decision.
- Pernia’s Pop-Up Shop, a fashion e-commerce retreat, will now be housed in the Ismail Building.
Startup Pedia | 26 Feb, 2025
Zara shuts its iconic flagship store in Mumbai, new tenant Purple Style Labs to pay rent of Rs 10 lakh a day
- Zara has shut its flagship store in Mumbai's historic Ismail Building, making way for luxury chain Purple Style Labs to lease the space.
- Purple Style Labs will pay a rent of Rs 10 lakh per day, totaling Rs 206 crore over five years.
- The closure of the Zara store in South Mumbai may be due to a combination of high rent, changing foot traffic, and the presence of other prominent Zara stores in different locations.
- Purple Style Labs, specializing in high-end designer labels under Pernia's Pop-Up Shop brand, now has the opportunity to expand significantly in the vacated space.
ISN | 26 Feb, 2025
Dupes Everywhere, But How is Zara Nailing it with Their Perfume?
- Zara has made a name for itself in the fragrance world with their budget-friendly perfumes, including Gardenia.
- Gardenia is a floral-gourmand fragrance with a warm, sweet touch, similar to YSL Black Opium.
- Zara has the opportunity to improve Gardenia's packaging to make it feel more high-end and luxurious.
- Zara could introduce matching body mists, lotions, and shower gels to enhance the longevity and layer the fragrance with Gardenia.
- To set Gardenia apart from being just a dupe, Zara could tweak the formula to create a more unique and intense version of the scent.
Medium | 25 Feb, 2025
Can Shein Pick Up From Where It Left Off 5 Years Ago?
- Shein is back to cash in on the fast fashion boom after 5 years ban. This time, Reliance Retail is monitoring supply chain logistics and data security.
- Shein has returned as a standalone app and has already been launched in New Delhi, Mumbai, and Bengaluru.
- Local firms such as Zara and H&M had enough time to flourish during Shein’s years of exile that could impact Shein's market capture.
- Being an online-only model could be a hurdle for Shein's unit economics as fast fashion has a lower average selling price and high return rates.
- Shoppers prefer seeing and feeling products before purchase, as Shein has no physical presence, it may need to take longer to build trust and convince customers about quality and fit.
- It has been allowed to relaunch on the condition that it will source all products only from India and make sure all consumer data remains in India.
- It could take one to two years to establish a reliable pan-India supply chain and delivery model, says Elara Capital report.
- Shein will face competition from D2C players and brand aggregators such as Fable Street and Mensa Brands, respectively.
- Price, quality, and convenience will play a crucial role in Shein's success.
Inc42 | 11 Feb, 2025
No ads, no problem: 6 brands that sell themselves!
- Zara, the Spanish fashion retailer, relies on limited runs, online presence, and latest collections to generate buzz.
- Rolls Royce focuses on word-of-mouth among wealthy clientele, leveraging its reputation and exclusivity.
- Naturals Ice Cream in India thrives on word-of-mouth by delivering a premium, all-natural product.
- Spanx relies on in-store appearances, word-of-mouth, and its reputation for high-quality shapewear to build a loyal customer base.
- Tupperware's direct-selling model and personalized in-home parties have helped in creating a successful brand without mass media advertising.
- Krispy Kreme lets its delicious doughnuts speak for themselves, relying on word-of-mouth and satisfied customers to drive success.
Yourstory | 10 Feb, 2025
Some shoppers are using loopholes to avoid paying for clothes online — and retailers are fighting back
- Some young consumers are trying to make their money go further by taking advantage of retail loopholes such as returning items after wearing them once, using chargeback services on credit cards — or even pretending they didn't receive the things they ordered.
- In response, some retailers are hitting back by imposing stricter return policies and fees.
- Some consumers are reportedly engaging in a practice called "digital shoplifting."
- Returns are also a headache for retailers as it takes time and money to transport products back to warehouses, assess their condition, issue refunds, repackage and ship them to a new customer, or liquidate, donate, recycle, or dispose of them.
- Route's State of Ecommerce Report 2024 report found that Gen Z is the most likely cohort to engage in "wardrobing" — buying items with the intent to return them after wearing them.
- In response, some companies have started adding tags or ribbons to items to prevent them from being returned once worn or charging customers if they send back items too often.
- It's a difficult balance to strike as many consumers like to purchase multiple items from online stores because they're not sure of the sizing and don't want to be penalized for returns.
- Asos started telling some customers last year that they could not make any more orders if they had returned too many things too often.
- Other retailers cracking down on repeat refunders include Oh Polly, Zara, and PrettyLittleThing.
- Route can help brands create profiles for customers, Yamartino said, so loyal customers aren't affected, and others are invited to pay a small amount upfront rather than hefty fees.
Insider | 10 Feb, 2025
10 Detailed Artificial Intelligence Case Studies 2025
- Google DeepMind developed AlphaFold AI, predicting protein folding patterns by reducing the time needed in computational biology.
- Amazon is using predictive inventory management with AI algorithms to meet customer demands with reduced prices.
- IBM Watson is using cognitive computing, analyzing medical records, and helping health care professionals understand patient data and personalizing treatment plans.
- Zara uses AI algorithms to analyze sales data, current trends, customer preferences, and reducing unsold products at outlets.
- Netflix uses AI to provide personalized recommendations to keep users engaged for a longer period, enhancing their overall viewing experience.
- JP Morgan's Contract Intelligence analyzes and interprets legal data accurately and efficiently by using NLP to extract relevant information from documents.
- Microsoft's Seeing AI helps visually impaired people by resorting to vividly describing their surroundings and creates a range of tools for people with disabilities.
- Alibaba's City Brain processes real-time traffic data and uses it to predict traffic patterns and optimize the timing of traffic lights, reducing congestion.
- Deep 6 AI identifies eligible candidates for clinical trials by sifting through extensive medical data, revolutionizing healthcare clinical trials.
- NVIDIA's graphic processing technologies and AI-driven DLSS provide detailed and highly realistic gaming graphics, creating new standards in gaming graphics.
Medium | 1 Feb, 2025
Shares in fashion giant behind Zara and Massimo Dutti plunge as it reports disappointing sales growth
- Shares in fashion giant Inditex, the parent company of Zara and Massimo Dutti, plunged over 7% as it reported disappointing sales growth.
- Inditex sales grew 9% in the five weeks to December 9, compared to 14% in the same period in 2023.
- The results missed analyst expectations, leading Deutsche Bank analysts to call them "disappointing".
- Net income rose 8.5% to €4.4 billion ($4.62 billion) in the nine-month period, falling below analyst forecasts.
Insider | 11 Dec, 2024
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Zara FAQs
When was Zara founded?
Zara was founded in 1974. The company has been operating for 51 years primarily in the Fashion & Textile sector.
Where is the Zara headquarters located?
Zara is headquartered in  Arteixo.
How many employees does Zara have in India?
Zara currently has more than 1,000+ employees in India. Merchandising, Retail & eCommerce department appears to have the highest employee count in Zara based on the number of reviews submitted on AmbitionBox.
Does Zara have good work-life balance?
Zara has a Work-Life Balance Rating of 3.5 out of 5 based on 300+ employee reviews on AmbitionBox. 72% employees rated Zara 4 or above, while 28% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Zara work-life balance reviews for more details
Is Zara good for career growth?
Career growth at Zara is rated as moderate, with a promotions and appraisal rating of 3.4. 28% employees rated Zara 3 or below, while 72% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Zara promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Zara?
Working at Zara comes with several advantages and disadvantages. It is highly rated for job security and skill development. However, it is poorly rated for work satisfaction, based on 300+ employee reviews on AmbitionBox.
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