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Zara
3.8
based on 325 Reviews
Video summary
Company Overview
Company Locations
Working at Zara
Company Summary
Zara is a leading brand in the fast fashion retail sector, renowned for its rapid product turnover and wide range of clothing and accessories.
Overall Rating
3.8/5
based on 325 reviews

3% below
industry average

Highly rated for
Job security, Skill development

Critically rated for
Work satisfaction
Work Policy

Work from office
91% employees reported

Rotational Shift
60% employees reported

Flexible timing
64% employees reported

No travel
42% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
25 employees reported
Health insurance
25 employees reported
Office cab/shuttle
9 employees reported
Cafeteria
5 employees reported
View all benefits
About Zara
Founded in1974 (51 yrs old)
India Employee Count1k-5k
Global Employee Count1 Lakh+
Headquarters Arteixo, Spain
Office Locations
--
Websitezara.com
Primary Industry
Other Industries
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View in video summary
Zara SA (Spanish: [ˈθaɾa]) is a Spanish apparel retailer based in Arteixo (A Coruña) in Galicia.[4] The company specializes in fast fashion, and products include clothing, accessories, shoes, swimwear, beauty, and perfumes.[5] It is the largest company in the Inditex group,[6] the world's largest apparel retailer. Zara as of 2017 manages up to 20 clothing collections a year.
Mission: The world is getting smaller; we want the whole world to dress in style, class, and experience unique designs weekly.
Vision: To be number one fashion retailer.
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Zara Ratings
based on 325 reviews
Overall Rating
3.8/5
How AmbitionBox ratings work?
5
153
4
79
3
42
2
14
1
37
Category Ratings
3.9
Job security
3.8
Skill development
3.6
Salary
3.5
Company culture
3.4
Work-life balance
3.4
Promotions
3.3
Work satisfaction
Zara is rated 3.8 out of 5 stars on AmbitionBox, based on 325 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Zara
based on 299 reviews
3.6
Rated by 75 Women
Rated 3.9 for Job security and 3.7 for Skill development
3.8
Rated by 224 Men
Rated 3.8 for Job security and 3.8 for Skill development
Work Policy at Zara
based on 33 reviews in last 6 months
Work from office
91%
Hybrid
6%
Permanent work from home
3%
Zara Reviews
Top mentions in Zara Reviews
+ 5 more
Compare Zara with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.8/5 based on 325 reviews | 3.9/5 based on 689 reviews | 3.5/5 based on 107 reviews | 4.1/5 based on 46 reviews |
Highly Rated for | Job security Skill development | Work-life balance Company culture Job security | No highly rated category | Job security Work-life balance Salary |
Critically Rated for | Work satisfaction | Promotions | Promotions Work-life balance Work satisfaction | No critically rated category |
Primary Work Policy | Work from office 91% employees reported | Work from office 69% employees reported | - | - |
Rating by Women Employees | 3.6 Good rated by 75 women | 3.8 Good rated by 214 women | 2.6 Poor rated by 25 women | 4.3 Good rated by 24 women |
Rating by Men Employees | 3.8 Good rated by 224 men | 3.9 Good rated by 431 men | 3.7 Good rated by 73 men | 3.9 Good rated by 22 men |
Job security | 3.9 Good | 3.8 Good | 3.4 Average | 4.1 Good |
View more
Zara Salaries
Zara salaries have received with an average score of 3.6 out of 5 by 325 employees.
Visual Merchandiser
(76 salaries)
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₹2.5 L/yr - ₹5.5 L/yr
Sales Advisor
(51 salaries)
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₹1 L/yr - ₹4.5 L/yr
Department Manager
(47 salaries)
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₹3.6 L/yr - ₹10 L/yr
Cashier
(38 salaries)
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₹1.4 L/yr - ₹3.6 L/yr
Sales Executive
(34 salaries)
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₹1.5 L/yr - ₹4 L/yr
Team Lead
(32 salaries)
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₹2.2 L/yr - ₹5.2 L/yr
Store Manager
(27 salaries)
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₹5 L/yr - ₹14 L/yr
Sales Associate
(21 salaries)
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₹1.8 L/yr - ₹3.5 L/yr
Sales Assistant
(21 salaries)
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₹1.3 L/yr - ₹4 L/yr
Operations Manager
(19 salaries)
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₹6.1 L/yr - ₹10.3 L/yr
Zara Interview Questions
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Zara News
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The Zara Formula: How Inditex Built a $100 Billion Fast-Fashion Empire Without Traditional…
- Zara built a $100 billion empire without traditional marketing.
- Zara prioritizes speed, scarcity, and real-time consumer data rather than marketing gimmicks.
- Zara's strategy involves making customers chase trends and offering limited availability, creating a feeling of exclusivity.
- Zara invests in flagship stores in premium locations to maintain a premium image.
Medium | 19 Mar, 2025
The rise and fall of Forever 21, a pioneer of American fast fashion retail
- Forever 21, a pioneer of American fast fashion retail, is facing its second bankruptcy in five years due to rising costs and new competition.
- The brand was known for limited-run collections that disrupted the typical apparel cycle, influencing brands like Temu and Shein.
- Founded in 1984 by Jin Sook and Do Won Chang in Los Angeles, Forever 21 quickly grew into a popular choice for budget-minded shoppers.
- The company's concept of 'fast fashion' and trend-driven designs contributed to its rapid expansion and success in the '80s.
- However, challenges such as increased competition from H&M and Zara, as well as e-commerce brands like Fashion Nova, led to decline.
- Criticism over design choices and financial troubles resulted in a $500 million debt burden, leading to the first bankruptcy in 2019.
- Despite a strategic partnership in 2020, the pandemic worsened Forever 21's situation with inflation and supply chain issues.
- Increased competition from online retailers like Shein and Temu further impacted Forever 21, prompting another bankruptcy in 2021.
- The company plans to close stores and seeks a buyer to potentially continue as an e-commerce brand, reflecting a possible shift in the retail landscape.
- Former retail giants like Bed Bath & Beyond have transitioned to online-only, indicating a trend towards digital presence over physical stores.
Insider | 19 Mar, 2025
Trent: Not on discount, but can stay put
- Trent, a Tata Enterprise, has shown strong growth in revenue, EBITDA, and PAT in the last five years, with a 40% correction after reaching peak in October 2024.
- At 77.5 times FY26 earnings, the stock is considered priced to perfection with reasonably strong growth observed during 9M FY25.
- Trent operates various fashion concepts like Westside and Zudio with a focus on private labels, safeguarding profit margins.
- The company has JVs with Tesco plc and Inditex, along with a significant offline presence despite a 45% YoY increase in online sales in 9M FY25.
- Trent's strategy involves incubating new concepts like Zudio, which saw rapid expansion contributing to strong financial growth.
- The growth rate normalized in Q2 and Q3 of FY25 but remains reasonably strong, with EBITDA margins improving 200 bps YoY in 9M FY25.
- Trent's huge valuation premium in October 2024 needed a trigger to correct, and the deceleration in growth provided the excuse for the correction.
- Potential strategies like upgrading existing stores and a possible foray into lab-grown diamonds are key points to monitor for Trent.
- Trent faces upcoming competition from Shein's re-entry into the Indian market, posing a challenge in the fast-fashion space.
- With Trent's market cap at ₹1.8 lakh crore, it is compared to Zara's market cap in January 2010, showing different revenue sizes and growth patterns.
- Trent's growth warrants a premium, but the current valuation appears to leave limited room for upside potential.
HinduBusinessLine | 15 Mar, 2025

Poor sales at Puma and Zara owner fuel fears of slowing US consumer demand
- Poor sales at Puma and Zara owner fuel fears of slowing US consumer demand.
- Puma warns of slower sales growth due to geopolitical tensions, trade disputes, and currency volatility.
- Inditex, owner of Zara, records a decline in underlying sales, potentially due to poor weather in Europe and uncertainty over Trump's tariffs.
- Inditex remains optimistic due to its diversified geographical sourcing and flexible business model.
Guardian | 12 Mar, 2025
How Installment Payment Plans Enhance the Shopping Experience
- In today’s competitive market, customer loyalty is crucial for businesses striving to succeed in the fast-paced world of online shopping.
- Installment payment plans have emerged as a valuable strategy to foster lasting relationships with customers by offering flexibility in managing purchases.
- By allowing shoppers to pay for items over time rather than upfront, businesses increase purchasing power and cater to budget-conscious consumers.
- Implementing installment plans can reduce cart abandonment rates and lead to more satisfied, loyal customers who appreciate the financial empowerment.
- Companies like Amazon, Peloton, and Zara have successfully utilized installment payments to drive sales growth and cultivate brand advocacy among customers.
- However, challenges such as increased customer debt risk, operational costs, and potential confusion must be managed to ensure a successful strategy.
- Clear communication, showcasing testimonials, in-store signage, staff training, and promotional discounts are key tactics to promote installment payment options effectively.
- Personalization, technological advancement, rewards programs, active communication, and exceptional customer service also play vital roles in enhancing overall shopping experiences.
- Incorporating installment payments into business models can significantly enhance customer loyalty, increase sales, and improve brand relationships in the evolving retail landscape.
- Businesses that prioritize convenience, accessibility, and flexibility through tools like installment payment plans are likely to stand out and thrive in the competitive e-commerce environment.
TechBullion | 28 Feb, 2025

All of Trent’s formats will be growth engines, says MD
- Trent's managing director, P Venkatesalu, believes that all of Trent's formats, including Zudio, Westside, and Star Bazaar, have the potential to be growth engines.
- Indian consumers have become more discerning, providing ample opportunities for brands to improve and become more relevant to customers.
- Venkatesalu mentioned that the Indian market is expected to grow substantially in the next 5-10 years, with demand continuing to rise in all segments.
- The closure of Zara's flagship store in south Mumbai after eight years has been seen as a financial investment, rather than an operational concern.
HinduBusinessLine | 27 Feb, 2025
Zara Closes The ‘Iconic’ 5-Storey Flagship Store in South Mumbai; Was Paying Rs. 3 Crores in Rent
- The 'iconic' five-storey flagship Zara store in South Mumbai has closed due to inability to pay the ₹3 crores monthly rent.
- The store, located in a pre-colonial building, was Zara's biggest space-related transaction abroad.
- The closure notice provided no specific reason, while reports state that high operating costs and changing consumer demographics contributed to the decision.
- Pernia’s Pop-Up Shop, a fashion e-commerce retreat, will now be housed in the Ismail Building.
Startup Pedia | 26 Feb, 2025

Zara shuts its iconic flagship store in Mumbai, new tenant Purple Style Labs to pay rent of Rs 10 lakh a day
- Zara has shut its flagship store in Mumbai's historic Ismail Building, making way for luxury chain Purple Style Labs to lease the space.
- Purple Style Labs will pay a rent of Rs 10 lakh per day, totaling Rs 206 crore over five years.
- The closure of the Zara store in South Mumbai may be due to a combination of high rent, changing foot traffic, and the presence of other prominent Zara stores in different locations.
- Purple Style Labs, specializing in high-end designer labels under Pernia's Pop-Up Shop brand, now has the opportunity to expand significantly in the vacated space.
ISN | 26 Feb, 2025

Dupes Everywhere, But How is Zara Nailing it with Their Perfume?
- Zara has made a name for itself in the fragrance world with their budget-friendly perfumes, including Gardenia.
- Gardenia is a floral-gourmand fragrance with a warm, sweet touch, similar to YSL Black Opium.
- Zara has the opportunity to improve Gardenia's packaging to make it feel more high-end and luxurious.
- Zara could introduce matching body mists, lotions, and shower gels to enhance the longevity and layer the fragrance with Gardenia.
- To set Gardenia apart from being just a dupe, Zara could tweak the formula to create a more unique and intense version of the scent.
Medium | 25 Feb, 2025

Can Shein Pick Up From Where It Left Off 5 Years Ago?
- Shein is back to cash in on the fast fashion boom after 5 years ban. This time, Reliance Retail is monitoring supply chain logistics and data security.
- Shein has returned as a standalone app and has already been launched in New Delhi, Mumbai, and Bengaluru.
- Local firms such as Zara and H&M had enough time to flourish during Shein’s years of exile that could impact Shein's market capture.
- Being an online-only model could be a hurdle for Shein's unit economics as fast fashion has a lower average selling price and high return rates.
- Shoppers prefer seeing and feeling products before purchase, as Shein has no physical presence, it may need to take longer to build trust and convince customers about quality and fit.
- It has been allowed to relaunch on the condition that it will source all products only from India and make sure all consumer data remains in India.
- It could take one to two years to establish a reliable pan-India supply chain and delivery model, says Elara Capital report.
- Shein will face competition from D2C players and brand aggregators such as Fable Street and Mensa Brands, respectively.
- Price, quality, and convenience will play a crucial role in Shein's success.
Inc42 | 11 Feb, 2025

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Zara FAQs
When was Zara founded?
Zara was founded in 1974. The company has been operating for 51 years primarily in the Fashion & Textile sector.
Where is the Zara headquarters located?
Zara is headquartered in  Arteixo.
How many employees does Zara have in India?
Zara currently has more than 1,000+ employees in India. Merchandising, Retail & eCommerce department appears to have the highest employee count in Zara based on the number of reviews submitted on AmbitionBox.
Does Zara have good work-life balance?
Zara has a work-life balance rating of 3.4 out of 5 based on 300+ employee reviews on AmbitionBox. 29% employees rated Zara 3 or below, while 71% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Zara work-life balance reviews for more details
Is Zara good for career growth?
Career growth at Zara is rated as moderate, with a promotions and appraisal rating of 3.4. 29% employees rated Zara 3 or below, while 71% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Zara promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Zara?
Working at Zara comes with several advantages and disadvantages. It is highly rated for job security and skill development. However, it is poorly rated for work satisfaction, based on 300+ employee reviews on AmbitionBox.
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