Zara Sales Advisor Interview Questions and Answers

Q1. What would you do to prioritise customers?
Ans. 
To prioritise customers, I would assess their needs, provide personalized service, and follow up to ensure satisfaction.
• Assess each customer's needs and preferences

• Provide personalized recommendations and assistance

• Follow up with customers to ensure satisfaction and address any concerns

• Handle urgent requests or issues promptly
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Q1. Tell me about your self?
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Q2. What do you know about reatil?
Ans. 
Retail refers to the sale of goods or services from a business to a consumer for personal use.
• Retail involves selling products directly to customers

• It includes both brick-and-mortar stores and online shopping

• Retailers must manage inventory, pricing, and customer service

• Examples of retailers include Walmart, Amazon, and Macy's
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Q3. Why do you want to join in M&S?
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Q4. What is your salary expectation?
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Q5. When can expect you to join?
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Q1. He ask me easy question
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Q2. Do you have any experience
Ans. 
I have 5 Years experience as a sales
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Q3. Have you ever worked in any company before
Ans. 
I worked as a sales executive in Ramgarh
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Q4. How much salary do you expect
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Q5. Where do you live
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Q1. What is your personal statement of ‘Fashion’?
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Q2. How well do you know about operations of a store?
Ans. 
I have a good understanding of store operations and have experience in managing inventory, handling customer complaints, and ensuring smooth functioning of the store.
• I have experience in managing inventory and ensuring stock levels are maintained.

• I am familiar with handling customer complaints and resolving them in a timely manner.

• I have knowledge of cash handling procedures and can ensure that all transactions are pro...read more
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Q3. What is customer service according to you?
Ans. 
Customer service is the act of providing assistance and support to customers before, during, and after a purchase.
• It involves actively listening to customers and addressing their needs and concerns.

• It requires being knowledgeable about the product or service being offered.

• It involves being friendly, patient, and empathetic towards customers.

• It includes resolving customer complaints and issues in a timely and satisfacto...read more
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Q4. What is sales according to you?
Ans. 
Sales is the process of persuading a potential customer to buy a product or service.
• Sales involves identifying potential customers and their needs

• It requires effective communication and negotiation skills

• Salespeople must be knowledgeable about the product or service they are selling

• Building relationships with customers is important for repeat business

• Sales can involve various techniques such as cold calling, networking
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Q1. Share details of your previous job.
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Q2. What are your salary expectations?
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Q3. What is your family background?
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Q4. Why are you looking for a change?
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Q1. Tell about your self
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Q1. Work culture background check
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It's normal discussion with manager

It's type off practical assessment on work