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I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.
Customer service is the act of providing assistance and support to customers before, during, and after a purchase.
Listening to customers' needs and concerns
Offering solutions and assistance in a timely manner
Being friendly, patient, and empathetic
Going above and beyond to exceed customer expectations
Resolving issues and complaints effectively
I would remain calm, listen to the customer's concerns, empathize with them, and work towards finding a solution that satisfies both parties.
Remain calm and composed
Listen actively to the customer's concerns
Empathize with the customer's situation
Offer solutions or alternatives to resolve the issue
Seek assistance from a supervisor if necessary
I appeared for an interview before Aug 2016.
I applied via Company Website and was interviewed before May 2023. There was 1 interview round.
To prioritise customers, I would assess their needs, provide personalized service, and follow up to ensure satisfaction.
Assess each customer's needs and preferences
Provide personalized recommendations and assistance
Follow up with customers to ensure satisfaction and address any concerns
Handle urgent requests or issues promptly
I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.
Retail refers to the sale of goods or services from a business to a consumer for personal use.
Retail involves selling products directly to customers
It includes both brick-and-mortar stores and online shopping
Retailers must manage inventory, pricing, and customer service
Examples of retailers include Walmart, Amazon, and Macy's
I applied via Naukri.com and was interviewed before Jan 2024. There were 3 interview rounds.
Seeking new challenges and growth opportunities in a different environment.
Looking for career advancement
Seeking a new challenge
Interested in exploring different industry
Want to broaden skill set
Company restructuring
I have a strong background in sales, excellent communication skills, and a proven track record of exceeding targets.
Extensive experience in sales and customer service
Strong communication and interpersonal skills
Proven track record of meeting and exceeding sales targets
Ability to build and maintain relationships with clients
Excellent problem-solving and negotiation skills
Given the task to complete, the same group of interviewers began asking questions in a role-play scenario as customers.
I expect to utilize my sales skills to drive revenue and provide excellent customer service. I can start immediately.
Expect to meet and exceed sales targets
Provide exceptional customer service to build relationships and drive repeat business
Utilize strong communication and negotiation skills to close deals
Start immediately and hit the ground running
I appeared for an interview in Apr 2024.
I have 5 Years experience as a sales
I worked as a sales executive in Ramgarh
I applied via Company Website and was interviewed before Jan 2022. There were 3 interview rounds.
Given a topic to discuss and selection is done based on values
Case study on how you would upsell in the store or overcome a difficult situation.
I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.
They will give u a topic. U need to collaborate with ur team nd discuss nd need to give the conclusion.
based on 2 interviews
Interview experience
based on 12 reviews
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