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Zara Sales Advisor Interview Questions and Answers

Updated 11 Sep 2023

Zara Sales Advisor Interview Experiences

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Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 11 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Why you applied in zara, tell me about yourself
  • Q2. Why should we hire you, tell me your great weakness and strength
  • Q3. What is customer service by your point of view
  • Ans. 

    Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

    • Listening to customers' needs and concerns

    • Offering solutions and assistance in a timely manner

    • Being friendly, patient, and empathetic

    • Going above and beyond to exceed customer expectations

    • Resolving issues and complaints effectively

  • Answered by AI
  • Q4. In difficult situation how can be you handle a customer
  • Ans. 

    I would remain calm, listen to the customer's concerns, empathize with them, and work towards finding a solution that satisfies both parties.

    • Remain calm and composed

    • Listen actively to the customer's concerns

    • Empathize with the customer's situation

    • Offer solutions or alternatives to resolve the issue

    • Seek assistance from a supervisor if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Genuine, don't lie anything .just explain whatever to you know, speak as much as more don't mute

Interview questions from similar companies

Sales Advisor Interview Questions & Answers

H&M user image Sandeep Patwal

posted on 24 Aug 2017

Interview Questionnaire 

1 Question

  • Q1. One of my team member took sick leave from manger but he told lie and he was roaming at mall with his friends and I saw to him so what I will do ? Will go and tell manager about him or what ?

Interview Preparation Tips

Round: Case Study Interview
Experience: I solve this case study question and m answer was that I will go at my friend and will understand to him you should have not lie to manager and ahold have told to him truth and if in between manager and your good understanding so definitely he helped to you and give you leave or swipe your week off with other staff and you know you didn't came today so floor and some team menver surfing and if manager saw you to here so your respect will down if front of him and he will never trust at you and in case in future you will be truly in problem so he won't trust at you and will not give you leave .

Sales Advisor Interview Questions & Answers

H&M user image Sandeep Patwal

posted on 24 Aug 2017

I appeared for an interview before Aug 2016.

Interview Questionnaire 

2 Questions

  • Q1. One of my team member took sick leave from manger but he told lie and he was roaming at mall with his friends and I saw to him so what I will do ? Will go and tell manager about him or what ?
  • Q2. Personal interview

Interview Preparation Tips

Round: There was 12 candidates and they divided in 2 candidate in one team and give to different different
Experience: So every group had one situation and at one team was two guy so they had to solve and was explain
Tips: yes first was listen situation then discuss together and then had to give baser one by one

Round: Case Study Interview
Experience: I solve this case study question and m answer was that I will go at my friend and will understand to him you should have not lie to manager and ahold have told to him truth and if in between manager and your good understanding so definitely he helped to you and give you leave or swipe your week off with other staff and you know you didn't came today so floor and some team menver surfing and if manager saw you to here so your respect will down if front of him and he will never trust at you and in case in future you will be truly in problem so he won't trust at you and will not give you leave .
Tips: Yes everybody has different different case but at every group member had to give answers

Round: HR Interview
Experience: So many questions

Skills: Communication And Confidence
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. What would you do to prioritise customers?
  • Ans. 

    To prioritise customers, I would assess their needs, provide personalized service, and follow up to ensure satisfaction.

    • Assess each customer's needs and preferences

    • Provide personalized recommendations and assistance

    • Follow up with customers to ensure satisfaction and address any concerns

    • Handle urgent requests or issues promptly

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - stay confident, customers come first!

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell about your self
Round 3 - HR 

(1 Question)

  • Q1. Work culture background check

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident talk what you know in interview
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about your self?
  • Q2. What do you know about reatil?
  • Ans. 

    Retail refers to the sale of goods or services from a business to a consumer for personal use.

    • Retail involves selling products directly to customers

    • It includes both brick-and-mortar stores and online shopping

    • Retailers must manage inventory, pricing, and customer service

    • Examples of retailers include Walmart, Amazon, and Macy's

  • Answered by AI
  • Q3. Why do you want to join in M&S?
  • Q4. What is your salary expectation?
  • Q5. When can expect you to join?

Interview Preparation Tips

Interview preparation tips for other job seekers - Have strong communication and be confident .Have some knowledge about Retail of basics.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. Why are you leaving your current job?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for career advancement

    • Seeking a new challenge

    • Interested in exploring different industry

    • Want to broaden skill set

    • Company restructuring

  • Answered by AI
  • Q3. What makes you a suitable candidate for this position?
  • Ans. 

    I have a strong background in sales, excellent communication skills, and a proven track record of exceeding targets.

    • Extensive experience in sales and customer service

    • Strong communication and interpersonal skills

    • Proven track record of meeting and exceeding sales targets

    • Ability to build and maintain relationships with clients

    • Excellent problem-solving and negotiation skills

  • Answered by AI
Round 2 - Aptitude Test 

Given the task to complete, the same group of interviewers began asking questions in a role-play scenario as customers.

Round 3 - HR 

(1 Question)

  • Q1. What are your expectations for the role, and how soon can you start?
  • Ans. 

    I expect to utilize my sales skills to drive revenue and provide excellent customer service. I can start immediately.

    • Expect to meet and exceed sales targets

    • Provide exceptional customer service to build relationships and drive repeat business

    • Utilize strong communication and negotiation skills to close deals

    • Start immediately and hit the ground running

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Apr 2024.

Round 1 - HR 

(5 Questions)

  • Q1. He ask me easy question
  • Q2. Do you have any experience
  • Ans. 

    I have 5 Years experience as a sales

  • Answered Anonymously
  • Q3. Have you ever worked in any company before
  • Ans. 

    I worked as a sales executive in Ramgarh

  • Answered Anonymously
  • Q4. How much salary do you expect
  • Q5. Where do you live
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Given a topic to discuss and selection is done based on values

Round 3 - Assignment 

Case study on how you would upsell in the store or overcome a difficult situation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and do not overdo things or project yourself for someone you are not.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

They will give u a topic. U need to collaborate with ur team nd discuss nd need to give the conclusion.

Round 3 - HR 

(3 Questions)

  • Q1. Personal introduction
  • Q2. Previous experience nd detailed questions in that.
  • Q3. Job description

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Maintain the smile. Be fashionable.

Zara Interview FAQs

How many rounds are there in Zara Sales Advisor interview?
Zara interview process usually has 2 rounds. The most common rounds in the Zara interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Zara Sales Advisor interview?

Some of the top questions asked at the Zara Sales Advisor interview -

  1. In difficult situation how can be you handle a custo...read more
  2. What is customer service by your point of v...read more

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Zara Sales Advisor Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
View more

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Zara Sales Advisor Salary
based on 51 salaries
₹1 L/yr - ₹4.5 L/yr
17% less than the average Sales Advisor Salary in India
View more details

Zara Sales Advisor Reviews and Ratings

based on 12 reviews

3.6/5

Rating in categories

3.9

Skill development

3.4

Work-life balance

3.1

Salary

3.5

Job security

3.5

Company culture

2.7

Promotions

3.0

Work satisfaction

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