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Zara Sales Advisor Interview Questions and Answers

Updated 11 Sep 2023

Zara Sales Advisor Interview Experiences

1 interview found

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 11 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Why you applied in zara, tell me about yourself
  • Q2. Why should we hire you, tell me your great weakness and strength
  • Q3. What is customer service by your point of view
  • Ans. 

    Customer service is the act of providing assistance and support to customers before, during, and after a purchase.

    • Listening to customers' needs and concerns

    • Offering solutions and assistance in a timely manner

    • Being friendly, patient, and empathetic

    • Going above and beyond to exceed customer expectations

    • Resolving issues and complaints effectively

  • Answered by AI
  • Q4. In difficult situation how can be you handle a customer
  • Ans. 

    I would remain calm, listen to the customer's concerns, empathize with them, and work towards finding a solution that satisfies both parties.

    • Remain calm and composed

    • Listen actively to the customer's concerns

    • Empathize with the customer's situation

    • Offer solutions or alternatives to resolve the issue

    • Seek assistance from a supervisor if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Genuine, don't lie anything .just explain whatever to you know, speak as much as more don't mute

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. What would you do to prioritise customers?
  • Ans. 

    To prioritise customers, I would assess their needs, provide personalized service, and follow up to ensure satisfaction.

    • Assess each customer's needs and preferences

    • Provide personalized recommendations and assistance

    • Follow up with customers to ensure satisfaction and address any concerns

    • Handle urgent requests or issues promptly

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - stay confident, customers come first!
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about your self?
  • Q2. What do you know about reatil?
  • Ans. 

    Retail refers to the sale of goods or services from a business to a consumer for personal use.

    • Retail involves selling products directly to customers

    • It includes both brick-and-mortar stores and online shopping

    • Retailers must manage inventory, pricing, and customer service

    • Examples of retailers include Walmart, Amazon, and Macy's

  • Answered by AI
  • Q3. Why do you want to join in M&S?
  • Q4. What is your salary expectation?
  • Q5. When can expect you to join?

Interview Preparation Tips

Interview preparation tips for other job seekers - Have strong communication and be confident .Have some knowledge about Retail of basics.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Apr 2024.

Round 1 - HR 

(5 Questions)

  • Q1. He ask me easy question
  • Q2. Do you have any experience
  • Ans. 

    I have 5 Years experience as a sales

  • Answered Anonymously
  • Q3. Have you ever worked in any company before
  • Ans. 

    I worked as a sales executive in Ramgarh

  • Answered Anonymously
  • Q4. How much salary do you expect
  • Q5. Where do you live
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Given a topic to discuss and selection is done based on values

Round 3 - Assignment 

Case study on how you would upsell in the store or overcome a difficult situation.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and do not overdo things or project yourself for someone you are not.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction and discussion about some customers activities
  • Q2. Detail about the pervious company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all Resume tips
Round 2 - Group Discussion 

They will give u a topic. U need to collaborate with ur team nd discuss nd need to give the conclusion.

Round 3 - HR 

(3 Questions)

  • Q1. Personal introduction
  • Q2. Previous experience nd detailed questions in that.
  • Q3. Job description

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Maintain the smile. Be fashionable.

Sales Advisor Interview Questions & Answers

H&M user image Chitresh Mahule

posted on 7 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce your self and rest questions will be ask according to your introduction
Round 3 - HR 

(1 Question)

  • Q1. About your fashion knowledge and dedication level

Interview Preparation Tips

Interview preparation tips for other job seekers - just be yourself and it's okay if you are not from a fashion background tell them an honest answer and also your communication will be good

Sales Advisor Interview Questions & Answers

H&M user image Vinodhini Raghavan

posted on 27 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you want to work in H&M
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Some scenario based questions

Round 2 - One-on-one 

(1 Question)

  • Q1. What is your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck
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Zara Interview FAQs

How many rounds are there in Zara Sales Advisor interview?
Zara interview process usually has 2 rounds. The most common rounds in the Zara interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Zara Sales Advisor interview?

Some of the top questions asked at the Zara Sales Advisor interview -

  1. In difficult situation how can be you handle a custo...read more
  2. What is customer service by your point of v...read more

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Zara Sales Advisor Interview Process

based on 2 interviews

Interview experience

2.5
  
Poor
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Zara Sales Advisor Salary
based on 51 salaries
₹1 L/yr - ₹4.5 L/yr
17% less than the average Sales Advisor Salary in India
View more details

Zara Sales Advisor Reviews and Ratings

based on 11 reviews

3.4/5

Rating in categories

3.8

Skill development

3.2

Work-life balance

3.0

Salary

3.3

Job security

3.4

Company culture

2.4

Promotions

2.8

Work satisfaction

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