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I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.
Customer service is the act of providing assistance and support to customers before, during, and after a purchase.
Listening to customers' needs and concerns
Offering solutions and assistance in a timely manner
Being friendly, patient, and empathetic
Going above and beyond to exceed customer expectations
Resolving issues and complaints effectively
I would remain calm, listen to the customer's concerns, empathize with them, and work towards finding a solution that satisfies both parties.
Remain calm and composed
Listen actively to the customer's concerns
Empathize with the customer's situation
Offer solutions or alternatives to resolve the issue
Seek assistance from a supervisor if necessary
I was interviewed before Aug 2016.
I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.
I applied via Company Website and was interviewed before May 2023. There was 1 interview round.
To prioritise customers, I would assess their needs, provide personalized service, and follow up to ensure satisfaction.
Assess each customer's needs and preferences
Provide personalized recommendations and assistance
Follow up with customers to ensure satisfaction and address any concerns
Handle urgent requests or issues promptly
Retail refers to the sale of goods or services from a business to a consumer for personal use.
Retail involves selling products directly to customers
It includes both brick-and-mortar stores and online shopping
Retailers must manage inventory, pricing, and customer service
Examples of retailers include Walmart, Amazon, and Macy's
I was interviewed in Apr 2024.
I have 5 Years experience as a sales
I worked as a sales executive in Ramgarh
I applied via Referral and was interviewed in Jan 2022. There were 3 interview rounds.
I have a good understanding of store operations and have experience in managing inventory, handling customer complaints, and ensuring smooth functioning of the store.
I have experience in managing inventory and ensuring stock levels are maintained.
I am familiar with handling customer complaints and resolving them in a timely manner.
I have knowledge of cash handling procedures and can ensure that all transactions are pro...
Customer service is the act of providing assistance and support to customers before, during, and after a purchase.
It involves actively listening to customers and addressing their needs and concerns.
It requires being knowledgeable about the product or service being offered.
It involves being friendly, patient, and empathetic towards customers.
It includes resolving customer complaints and issues in a timely and satisfacto...
Sales is the process of persuading a potential customer to buy a product or service.
Sales involves identifying potential customers and their needs
It requires effective communication and negotiation skills
Salespeople must be knowledgeable about the product or service they are selling
Building relationships with customers is important for repeat business
Sales can involve various techniques such as cold calling, networking
I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.
I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.
It's normal discussion with manager
It's type off practical assessment on work
based on 2 interviews
Interview experience
based on 11 reviews
Rating in categories
Visual Merchandiser
76
salaries
| ₹0 L/yr - ₹0 L/yr |
Sales Advisor
48
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Department Manager
45
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Cashier
38
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| ₹0 L/yr - ₹0 L/yr |
Sales Executive
34
salaries
| ₹0 L/yr - ₹0 L/yr |
H&M
Mango
Forever 21
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