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H&M Sales Advisor Interview Questions, Process, and Tips

Updated 7 Mar 2025

Top H&M Sales Advisor Interview Questions and Answers

H&M Sales Advisor Interview Experiences

15 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024.

Round 1 - HR 

(2 Questions)

  • Q1. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after their purchase experience.

    • Effective communication: Listening to customer needs and responding clearly. Example: A sales advisor explaining product features.

    • Problem-solving: Addressing customer issues promptly. Example: Resolving a billing error quickly to retain customer trust.

    • Empathy: Understanding customer emotions and show...

  • Answered by AI
  • Q2. Tell about you
  • Ans. 

    I am a dedicated sales professional with a passion for helping customers find the right solutions to meet their needs.

    • Experience: Over 5 years in retail sales, consistently exceeding sales targets.

    • Customer Focus: Developed strong relationships with clients, leading to repeat business.

    • Problem Solving: Successfully resolved customer complaints, enhancing satisfaction and loyalty.

    • Team Collaboration: Worked closely with ma...

  • Answered by AI

Sales Advisor Interview Questions & Answers

user image Chitresh Mahule

posted on 7 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce your self and rest questions will be ask according to your introduction
Round 3 - HR 

(1 Question)

  • Q1. About your fashion knowledge and dedication level

Interview Preparation Tips

Interview preparation tips for other job seekers - just be yourself and it's okay if you are not from a fashion background tell them an honest answer and also your communication will be good

Sales Advisor Interview Questions Asked at Other Companies

asked in H&M
Q1. What is customer service according to you?
asked in H&M
Q2. How well do you know about operations of a store?
asked in Sheela Foam
Q3. What strategies do you implement to ensure that sales quotas are ... read more
asked in H&M
Q4. What is sales according to you?
asked in Sheela Foam
Q5. How do you know when clients are keen on purchasing advertising s ... read more

Sales Advisor Interview Questions & Answers

user image BALARAJU M

posted on 2 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Group Discussion 

They will give u a topic. U need to collaborate with ur team nd discuss nd need to give the conclusion.

Round 3 - HR 

(3 Questions)

  • Q1. Personal introduction
  • Q2. Previous experience nd detailed questions in that.
  • Q3. Job description

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Maintain the smile. Be fashionable.

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 11 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Can you provide a self-introduction?
  • Q2. Why are you leaving your current job?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for career advancement

    • Seeking a new challenge

    • Interested in exploring different industry

    • Want to broaden skill set

    • Company restructuring

  • Answered by AI
  • Q3. What makes you a suitable candidate for this position?
  • Ans. 

    I have a strong background in sales, excellent communication skills, and a proven track record of exceeding targets.

    • Extensive experience in sales and customer service

    • Strong communication and interpersonal skills

    • Proven track record of meeting and exceeding sales targets

    • Ability to build and maintain relationships with clients

    • Excellent problem-solving and negotiation skills

  • Answered by AI
Round 2 - Aptitude Test 

Given the task to complete, the same group of interviewers began asking questions in a role-play scenario as customers.

Round 3 - HR 

(1 Question)

  • Q1. What are your expectations for the role, and how soon can you start?
  • Ans. 

    I expect to utilize my sales skills to drive revenue and provide excellent customer service. I can start immediately.

    • Expect to meet and exceed sales targets

    • Provide exceptional customer service to build relationships and drive repeat business

    • Utilize strong communication and negotiation skills to close deals

    • Start immediately and hit the ground running

  • Answered by AI

H&M interview questions for designations

 Senior Sales Advisor

 (1)

 Sales Advisor or Visual Merchandiser

 (1)

 Sales

 (1)

 Sales Executive

 (2)

 Sales Associate

 (1)

 Inside Sales Executive

 (1)

 Salesman

 (4)

 Store Manager

 (2)

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 27 Aug 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction and discussion about some customers activities
  • Q2. Detail about the pervious company

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 12 Apr 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. First phone call round then gf then one one interview.
Round 3 - Group Discussion 

On gf they ask about your fashion knowledge

Round 4 - One-on-one 

(1 Question)

  • Q1. Why should you want to join h&m
  • Ans. 

    Joining H&M offers a dynamic and fast-paced work environment, opportunities for growth and development, and a chance to be part of a globally recognized fashion brand.

    • Dynamic and fast-paced work environment

    • Opportunities for growth and development

    • Being part of a globally recognized fashion brand

  • Answered by AI

Sales Advisor Jobs at H&M

View all

Sales Advisor Interview Questions & Answers

user image Vinodhini Raghavan

posted on 27 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you want to work in H&M

Sales Advisor Interview Questions & Answers

user image vinni vinayak

posted on 29 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Group Discussion 

Without take your name define yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - More know about fashion and trendy
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

It's normal discussion with manager

Round 3 - Group Discussion 

It's type off practical assessment on work

Interview Preparation Tips

Interview preparation tips for other job seekers - Just take your strength
And opportunities in mind don't loose your confidence

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 23 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Some scenario based questions

Round 2 - One-on-one 

(1 Question)

  • Q1. What is your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck

H&M Interview FAQs

How many rounds are there in H&M Sales Advisor interview?
H&M interview process usually has 2-3 rounds. The most common rounds in the H&M interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for H&M Sales Advisor interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at H&M. The most common topics and skills that interviewers at H&M expect are Customer Service, Customer Experience Management, Retail, Health Insurance and Recruitment.
What are the top questions asked in H&M Sales Advisor interview?

Some of the top questions asked at the H&M Sales Advisor interview -

  1. What is customer service according to y...read more
  2. How well do you know about operations of a sto...read more
  3. What is sales according to y...read more
How long is the H&M Sales Advisor interview process?

The duration of H&M Sales Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

H&M Sales Advisor Interview Process

based on 14 interviews

3 Interview rounds

  • Resume Shortlist Round
  • One-on-one Round
  • HR Round
View more

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H&M Sales Advisor Salary
based on 371 salaries
₹1.9 L/yr - ₹4.7 L/yr
9% more than the average Sales Advisor Salary in India
View more details

H&M Sales Advisor Reviews and Ratings

based on 138 reviews

3.6/5

Rating in categories

3.5

Skill development

3.8

Work-life balance

3.5

Salary

3.9

Job security

3.6

Company culture

2.7

Promotions

3.3

Work satisfaction

Explore 138 Reviews and Ratings
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