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H&M Sales Advisor Interview Questions, Process, and Tips
Top H&M Sales Advisor Interview Questions and Answers
- Q1. What is customer service according to you?
- Q2. How well do you know about operations of a store?
- Q3. What is sales according to you?
H&M Sales Advisor Interview Experiences
16 interviews found
Anonymous
Selected
I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.
Some scenario based questions
(1 Question)
- Q1. What is your strength
Interview Preparation Tips
I applied via Referral and was interviewed in Jan 2022. There were 3 interview rounds.
(4 Questions)
- Q1. What is your personal statement of ‘Fashion’?
- Q2. How well do you know about operations of a store?
- Ans.
I have a good understanding of store operations and have experience in managing inventory, handling customer complaints, and ensuring smooth functioning of the store.
I have experience in managing inventory and ensuring stock levels are maintained.
I am familiar with handling customer complaints and resolving them in a timely manner.
I have knowledge of cash handling procedures and can ensure that all transactions are pro...
- Q3. What is customer service according to you?
- Ans.
Customer service is the act of providing assistance and support to customers before, during, and after a purchase.
It involves actively listening to customers and addressing their needs and concerns.
It requires being knowledgeable about the product or service being offered.
It involves being friendly, patient, and empathetic towards customers.
It includes resolving customer complaints and issues in a timely and satisfacto...
- Q4. What is sales according to you?
- Ans.
Sales is the process of persuading a potential customer to buy a product or service.
Sales involves identifying potential customers and their needs
It requires effective communication and negotiation skills
Salespeople must be knowledgeable about the product or service they are selling
Building relationships with customers is important for repeat business
Sales can involve various techniques such as cold calling, networking
(4 Questions)
- Q1. Share details of your previous job.
- Q2. What are your salary expectations?
- Q3. What is your family background?
- Q4. Why are you looking for a change?
Interview Preparation Tips
- KPI Analysis
- Customer Service
Selected
I applied via Company Website and was interviewed before Jan 2022. There were 3 interview rounds.
Given a topic to discuss and selection is done based on values
Case study on how you would upsell in the store or overcome a difficult situation.
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.
(1 Question)
- Q1. Tell about your self
(1 Question)
- Q1. Work culture background check
Interview Preparation Tips
H&M interview questions for designations
Sandeep Patwal
Interview Questionnaire
1 Question
- Q1. One of my team member took sick leave from manger but he told lie and he was roaming at mall with his friends and I saw to him so what I will do ? Will go and tell manager about him or what ?
Interview Preparation Tips
Experience: I solve this case study question and m answer was that I will go at my friend and will understand to him you should have not lie to manager and ahold have told to him truth and if in between manager and your good understanding so definitely he helped to you and give you leave or swipe your week off with other staff and you know you didn't came today so floor and some team menver surfing and if manager saw you to here so your respect will down if front of him and he will never trust at you and in case in future you will be truly in problem so he won't trust at you and will not give you leave .
I appeared for an interview before Aug 2016.
Interview Questionnaire
2 Questions
- Q1. One of my team member took sick leave from manger but he told lie and he was roaming at mall with his friends and I saw to him so what I will do ? Will go and tell manager about him or what ?
- Q2. Personal interview
Interview Preparation Tips
Experience: So every group had one situation and at one team was two guy so they had to solve and was explain
Tips: yes first was listen situation then discuss together and then had to give baser one by one
Round: Case Study Interview
Experience: I solve this case study question and m answer was that I will go at my friend and will understand to him you should have not lie to manager and ahold have told to him truth and if in between manager and your good understanding so definitely he helped to you and give you leave or swipe your week off with other staff and you know you didn't came today so floor and some team menver surfing and if manager saw you to here so your respect will down if front of him and he will never trust at you and in case in future you will be truly in problem so he won't trust at you and will not give you leave .
Tips: Yes everybody has different different case but at every group member had to give answers
Round: HR Interview
Experience: So many questions
Skills: Communication And Confidence
Sales Advisor Jobs at H&M
Top trending discussions
H&M Interview FAQs
The duration of H&M Sales Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.
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H&M Sales Advisor Interview Process
based on 15 interviews
3 Interview rounds
- Resume Shortlist Round
- One-on-one Round
- HR Round
Interview Questions from Similar Companies
H&M Sales Advisor Reviews and Ratings
based on 139 reviews
Rating in categories
|
Sales Advisor
358
salaries
|  ₹2 L/yr - ₹5 L/yr |
|
Visual Merchandiser
235
salaries
| ₹3.1 L/yr - ₹7.5 L/yr |
|
Department Manager
207
salaries
| ₹4 L/yr - ₹9 L/yr |
|
Store Manager
107
salaries
| ₹7.8 L/yr - ₹18 L/yr |
|
Sales Executive
82
salaries
| ₹1.8 L/yr - ₹5.1 L/yr |
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