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ICICI Bank Customer Support Executive Interview Questions and Answers
ICICI Bank Customer Support Executive Interview Experiences
2 interviews found
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
Overall aptitude towards sales mentality
(1 Question)
- Q1. Basic details such as about ourselves and our experience background.
I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About icici bank and economic
Interview Preparation Tips
Interview questions from similar companies
I applied via Campus Placement and was interviewed in Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Recent news about hdfc
- Ans.
HDFC Bank recently announced a partnership with Mastercard to launch a co-branded credit card.
HDFC Bank partnered with Mastercard to launch a co-branded credit card
The new credit card offers exclusive benefits and rewards for customers
This partnership aims to enhance customer experience and loyalty
- Q2. About your self
Interview Preparation Tips
- Go through job description
- Company profile
- Your resume
- Skills required
Customer Support Executive Interview Questions & Answers
Kotak Mahindra Bank
Anonymous
posted on 27 Nov 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.
(4 Questions)
- Q1. My personal information and my aptitude test
- Q2. My hobby and my qualifications
- Q3. Experience and customer relation
- Q4. Basic culture and customer service provider
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. Personal round self introduction
- Ans. In person round ask about pervision company my answer was in my previous company I play role as ACI assocation in Wipro I work for 6 month in Wipro I left that company bcoz of in which process I work for 6 month in that company that process was move on for that company so I get back for that company
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Sep 2024. There was 1 interview round.
(3 Questions)
- Q1. About my previous work
- Q2. What is SOP, SLA, TAT
- Ans.
SOP stands for Standard Operating Procedure, SLA stands for Service Level Agreement, and TAT stands for Turnaround Time.
SOP is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations.
SLA is a commitment between a service provider and a client. It defines the level of service expected from the service provider.
TAT is the time taken to complete a process or fulfill a re...
- Q3. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
Customer Relationship Officer Interview Questions & Answers
Bandhan Bank
Anonymous
posted on 14 Oct 2024
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Only for Experience related questions
- Q2. Only for banking and encurence
Customer Service Executive Interview Questions & Answers
State Bank of India
Anonymous
posted on 28 Mar 2024
Selected
I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself ?
- Q2. How did you hear about this role?
Very basic test simple maths and logic questions
(4 Questions)
- Q1. Intro your self
- Q2. Why should we hire you
- Q3. What are your strengths and weakness?
- Q4. What you bring to the table?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
IDFC FIRST Bank
Anonymous
posted on 31 Jul 2024
I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.
Online assessment test contains 25que , one subjective que ,one audio/video question
Interview Preparation Tips
- Banking terms
- customer support
Customer Service Associate Interview Questions & Answers
Union Bank of India
Anonymous
posted on 21 Mar 2024
Quantitative aptitude reasoning English skills
(1 Question)
- Q1. No interview for this role
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ICICI Bank Customer Support Executive Interview Process
based on 1 interview
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ICICI Bank Customer Support Executive Reviews and Ratings
based on 18 reviews
Rating in categories
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|
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| ₹2.3 L/yr - ₹11 L/yr |
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| ₹1.8 L/yr - ₹6 L/yr |
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