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ICICI Bank Customer Support Executive Interview Questions and Answers

Updated 18 Sep 2023

2 interviews found

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Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Overall aptitude towards sales mentality

3

HR Round (1 Question)

  • Q1. Basic details such as about ourselves and our experience background.

I applied via Recruitment Consultant and was interviewed in Nov 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interaction with HR and kept give all answers if don't know not issue

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Campus Placement and was interviewed in Nov 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Recent news about hdfc
  • Q2. About your self

Interview Preparation Tips

Topics to prepare for HDFC Bank Customer Support Executive interview:
  • Go through job description
  • Company profile
  • Your resume
  • Skills required
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. My personal information and my aptitude test
  • Q2. My hobby and my qualifications
  • Q3. Experience and customer relation
  • Q4. Basic culture and customer service provider

Interview Preparation Tips

Interview preparation tips for other job seekers - No any other advice In this compony

I applied via LinkedIn and was interviewed before Mar 2021.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Personal round self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong on interview time be focus on question what the HR will ask at that time be positive attitude give all positive answer
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. About my previous work
  • Q2. What is SOP, SLA, TAT
  • Q3. Tell me about your self
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Only for Experience related questions
  • Q2. Only for banking and encurence
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. How did you hear about this role?
2

Aptitude Test Round

Very basic test simple maths and logic questions

3

HR Round (4 Questions)

  • Q1. Intro your self
  • Q2. Why should we hire you
  • Q3. What are your strengths and weakness?
  • Q4. What you bring to the table?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just watch a Youtube video on BPO interview
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Company Website and was interviewed in Jul 2024.

1 Interview Round

1

Assignment Round

Online assessment test contains 25que , one subjective que ,one audio/video question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking terms
  • customer support
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Quantitative aptitude reasoning English skills

2

QRE Round (1 Question)

  • Q1. No interview for this role

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Customer Support Executive interview?
ICICI Bank interview process usually has 3 rounds. The most common rounds in the ICICI Bank interview process are Aptitude Test, HR and Resume Shortlist.

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People are getting interviews through

based on 2 ICICI Bank interviews
Job Portal
Recruitment Consultant
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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ICICI Bank Customer Support Executive Salary
based on 77 salaries
₹1.5 L/yr - ₹3.7 L/yr
At par with the average Customer Support Executive Salary in India
View more details

ICICI Bank Customer Support Executive Reviews and Ratings

based on 18 reviews

4.2/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

3.9

Salary & Benefits

4.3

Job Security

4.2

Company culture

3.5

Promotions/Appraisal

3.4

Work Satisfaction

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