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Bandhan Bank Customer Service Associate Interview Questions and Answers

Updated 20 Apr 2021

Bandhan Bank Customer Service Associate Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. Customer relationship manager

Interview Preparation Tips

Interview preparation tips for other job seekers - As per mail I am interested the said profile position of the venue of interview schedule of same post.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(3 Questions)

  • Q1. What is phone Banking?
  • Ans. 

    Phone banking is a service provided by banks that allows customers to perform banking transactions over the phone.

    • Allows customers to check account balances

    • Enables customers to transfer funds between accounts

    • Provides assistance with setting up automatic bill payments

    • Allows customers to report lost or stolen cards

    • Offers support for general inquiries and account maintenance

  • Answered by AI
  • Q2. Tell me about your city and what is most famous in your city?
  • Ans. 

    I am from New York City, which is known for its iconic landmarks, diverse culture, and vibrant nightlife.

    • Iconic landmarks such as the Statue of Liberty, Empire State Building, and Times Square

    • Diverse culture with neighborhoods like Chinatown, Little Italy, and Harlem

    • Vibrant nightlife with Broadway shows, trendy bars, and world-class restaurants

  • Answered by AI
  • Q3. Tell me about yourself?
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.

    • I have X years of experience in customer service roles

    • I excel at resolving customer issues and providing excellent service

    • I am a great communicator and team player

    • I am passionate about helping customers and ensuring their satisfaction

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why did you chose bpo
Round 2 - Team lead  

(1 Question)

  • Q1. Can you tell me something about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's my advice to the job seekers that search your job actively on job applications or else share your updated resumes to your relatives friends and family members or else your siblings and tell them that I am actively looking out for a job i.e you yourself and gain some good experiences from that organisation.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Quantitative aptitude reasoning English skills

Round 2 - QRE 

(1 Question)

  • Q1. No interview for this role
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why want to join this organisation
  • Q2. What is your salary expectation
  • Q3. Better salary and growth our skill
Round 2 - Group Discussion 

Discuss about policy and process

Round 3 - HR 

(2 Questions)

  • Q1. Salary expectations
  • Q2. Total experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Better opportunity and questions coming from jobseeker side it is changes to execute our skill

I applied via Other and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is bpo And introduce your self
  • Q2. Howmany months u you have experience

Interview Preparation Tips

Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate

Interview Questionnaire 

2 Questions

  • Q1. About your self
  • Q2. Experience details

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About experience of work

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - HR 

(7 Questions)

  • Q1. Self introduction detail about background
  • Q2. Perious experience
  • Q3. Hr given any topic regarding job profile
  • Q4. Family background
  • Q5. Asking about hobbies
  • Q6. Asking about perious company
  • Q7. And job profiles
Round 2 - Group Discussion 

Job profiles salary discussion and detail about job and company culture

Round 3 - Case Study 

Result and offer letter

Interview Preparation Tips

Interview preparation tips for other job seekers - Consider what you enjoy doing and what makes you happy

Interview Questionnaire 

2 Questions

  • Q1. About your self
  • Q2. Experience details

Interview Preparation Tips

Interview preparation tips for other job seekers - Speaking with confidence

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