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based on 40.6k Reviews

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HDFC Bank Customer Service Associate Interview Questions and Answers

Updated 9 Dec 2024

HDFC Bank Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 9 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why want to join this organisation
    • Add your answer
  • Q2. What is your salary expectation
    • Add your answer
  • Q3. Better salary and growth our skill
    • Add your answer
Round 2 - Group Discussion 

Discuss about policy and process

Round 3 - HR 

(2 Questions)

  • Q1. Salary expectations
    • Add your answer
  • Q2. Total experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Better opportunity and questions coming from jobseeker side it is changes to execute our skill

Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 8 Jun 2021

Interview Questionnaire 

2 Questions

  • Q1. They ask about my experience which skill i have..
    • Add your answer
  • Q2. I tell about my which i learn since long back time about my experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Are you willing to join immediately
What you will be position after 5 year

Senior Associate Interview Questions & Answers

Kotak Mahindra Bank user image Anonymous

posted on 29 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Wat do u know about sales and credit cards
  • Ans. Credit wat comes in and debit wat goes out
    • Answered Anonymously
    Add your answer
  • Q2. Whom do u like most tha parents or job
  • Ans. When the parents r vth us that automatically the job vll be so that's y I like and love my parents
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When ur going fr an interview either it may be software MNCs or banking sector just u have to be confident that's it

Customer Service Associate Interview Questions & Answers

RBL Bank user image Anonymous

posted on 7 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why did you chose bpo
    • Add your answer
Round 2 - Team lead  

(1 Question)

  • Q1. Can you tell me something about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's my advice to the job seekers that search your job actively on job applications or else share your updated resumes to your relatives friends and family members or else your siblings and tell them that I am actively looking out for a job i.e you yourself and gain some good experiences from that organisation.

Customer Service Associate Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 7 Dec 2021

Interview Questionnaire 

2 Questions

  • Q1. About your self
    • Add your answer
  • Q2. Experience details
    • Add your answer

Customer Service Associate Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 20 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Customer relationship manager
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - As per mail I am interested the said profile position of the venue of interview schedule of same post.

Customer Service Associate Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 6 Jan 2022

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About experience of work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job

Customer Service Associate Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 7 Jan 2021

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to work with this company
    • Add your answer
  • Q2. As a fresher i want to start my carrier with the reputed company and want you to give me this opportunity
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Was nice

Customer Service Associate Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 7 Dec 2021

Interview Questionnaire 

2 Questions

  • Q1. About your self
    • Add your answer
  • Q2. Experience details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speaking with confidence

Customer Service Associate Interview Questions & Answers

Axis Bank user image Anonymous

posted on 11 Nov 2021

I applied via Other and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is bpo And introduce your self
    • Add your answer
  • Q2. Howmany months u you have experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate
More about working at HDFC Bank
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HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Customer Service Associate interview?
HDFC Bank interview process usually has 3 rounds. The most common rounds in the HDFC Bank interview process are One-on-one Round, Group Discussion and HR.
What are the top questions asked in HDFC Bank Customer Service Associate interview?

Some of the top questions asked at the HDFC Bank Customer Service Associate interview -

  1. Why want to join this organisat...read more
  2. What is your salary expectat...read more
  3. Better salary and growth our sk...read more

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HDFC Bank Interviews By Designations

Interview Questions for Popular Designations

HDFC Bank Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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HDFC Bank Customer Service Associate Salary
based on 29 salaries
₹1.8 L/yr - ₹4.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details

HDFC Bank Customer Service Associate Reviews and Ratings

based on 10 reviews

4.7/5

Rating in categories

4.8

Skill development

4.7

Work-life balance

4.0

Salary

4.7

Job security

3.9

Company culture

4.1

Promotions

4.6

Work satisfaction

Explore 10 Reviews and Ratings
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