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based on 41k Reviews

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HDFC Bank Customer Service Associate Interview Questions and Answers

Updated 9 Dec 2024

HDFC Bank Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 9 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why want to join this organisation
    • Add your answer
  • Q2. What is your salary expectation
    • Add your answer
  • Q3. Better salary and growth our skill
    • Add your answer
Round 2 - Group Discussion 

Discuss about policy and process

Round 3 - HR 

(2 Questions)

  • Q1. Salary expectations
    • Add your answer
  • Q2. Total experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Better opportunity and questions coming from jobseeker side it is changes to execute our skill

Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Bandhan Bank user image Anonymous

posted on 20 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. Customer relationship manager
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - As per mail I am interested the said profile position of the venue of interview schedule of same post.

Customer Service Associate Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 6 Jan 2022

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About experience of work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job

Customer Service Associate Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 7 Jan 2021

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to work with this company
    • Add your answer
  • Q2. As a fresher i want to start my carrier with the reputed company and want you to give me this opportunity
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Was nice

Customer Service Associate Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 14 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
    • Add your answer
  • Q2. What is ur talent and tell that
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Picefull and cool telling answer

Customer Service Associate Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 8 Jun 2021

Interview Questionnaire 

2 Questions

  • Q1. They ask about my experience which skill i have..
    • Add your answer
  • Q2. I tell about my which i learn since long back time about my experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Are you willing to join immediately
What you will be position after 5 year

Customer Service Associate Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 7 Dec 2021

Interview Questionnaire 

2 Questions

  • Q1. About your self
    • Add your answer
  • Q2. Experience details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speaking with confidence

Customer Service Associate Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 7 Dec 2021

Interview Questionnaire 

2 Questions

  • Q1. About your self
    • Add your answer
  • Q2. Experience details
    • Add your answer

Customer Service Associate Interview Questions & Answers

ICICI Bank user image Anonymous

posted on 11 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - HR 

(7 Questions)

  • Q1. Self introduction detail about background
    • Add your answer
  • Q2. Perious experience
    • Add your answer
  • Q3. Hr given any topic regarding job profile
    • Add your answer
  • Q4. Family background
    • Add your answer
  • Q5. Asking about hobbies
    • Add your answer
  • Q6. Asking about perious company
    • Add your answer
  • Q7. And job profiles
    • Add your answer
Round 2 - Group Discussion 

Job profiles salary discussion and detail about job and company culture

Round 3 - Case Study 

Result and offer letter

Interview Preparation Tips

Interview preparation tips for other job seekers - Consider what you enjoy doing and what makes you happy

Senior Associate Interview Questions & Answers

Kotak Mahindra Bank user image Anonymous

posted on 29 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Wat do u know about sales and credit cards
  • Ans. Credit wat comes in and debit wat goes out
    • Answered Anonymously
    Add your answer
  • Q2. Whom do u like most tha parents or job
  • Ans. When the parents r vth us that automatically the job vll be so that's y I like and love my parents
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When ur going fr an interview either it may be software MNCs or banking sector just u have to be confident that's it
More about working at HDFC Bank
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HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Customer Service Associate interview?
HDFC Bank interview process usually has 3 rounds. The most common rounds in the HDFC Bank interview process are Group Discussion, HR and One-on-one Round.
What are the top questions asked in HDFC Bank Customer Service Associate interview?

Some of the top questions asked at the HDFC Bank Customer Service Associate interview -

  1. Why want to join this organisat...read more
  2. What is your salary expectat...read more
  3. Better salary and growth our sk...read more

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HDFC Bank Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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HDFC Bank Customer Service Associate Salary
based on 29 salaries
₹1.8 L/yr - ₹4.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details

HDFC Bank Customer Service Associate Reviews and Ratings

based on 10 reviews

4.7/5

Rating in categories

4.8

Skill development

4.7

Work-life balance

4.0

Salary

4.7

Job security

3.9

Company culture

4.1

Promotions

4.6

Work satisfaction

Explore 10 Reviews and Ratings
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