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3.9

based on 37.4k Reviews

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HDFC Bank Customer Service Associate Interview Questions and Answers for Experienced

Updated 9 Dec 2024

1 interview found

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2023.

3 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. Why want to join this organisation
  • Q2. What is your salary expectation
  • Q3. Better salary and growth our skill
2

Group Discussion Round

Discuss about policy and process

3

HR Round (2 Questions)

  • Q1. Salary expectations
  • Q2. Total experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Better opportunity and questions coming from jobseeker side it is changes to execute our skill

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Walk-in

1 Interview Round

1

HR Round (3 Questions)

  • Q1. What is phone Banking?
  • Q2. Tell me about your city and what is most famous in your city?
  • Q3. Tell me about yourself?
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Why did you chose bpo
2

Team lead Round (1 Question)

  • Q1. Can you tell me something about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's my advice to the job seekers that search your job actively on job applications or else share your updated resumes to your relatives friends and family members or else your siblings and tell them that I am actively looking out for a job i.e you yourself and gain some good experiences from that organisation.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Aptitude Test Round

Quantitative aptitude reasoning English skills

2

QRE Round (1 Question)

  • Q1. No interview for this role

Interview Questions

I applied via Naukri.com and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. How did you hear about this role?
2

Aptitude Test Round

Very basic test simple maths and logic questions

3

HR Round (4 Questions)

  • Q1. Intro your self
  • Q2. Why should we hire you
  • Q3. What are your strengths and weakness?
  • Q4. What you bring to the table?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just watch a Youtube video on BPO interview
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

All finance related questions and information required for employees that's it

3

HR Round (1 Question)

  • Q1. Only question is what's is your annual package and company policy that's it

Interview Preparation Tips

Interview preparation tips for other job seekers - Any interview you are clear only ans yes yes I can do it .
No argument that's mean your selacted.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Personal and Official Details and why should we hired you?
  • Q2. Previous company experiences
  • Q3. I told all my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen first then Answer for all your HR questions

I applied via Naukri.com and was interviewed in Jun 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about types of account and insurance products
Focus on current business account
And had some knowledge about yes bank history
Current MD

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Customer Service Associate interview for experienced candidates?
HDFC Bank interview process for experienced candidates usually has 3 rounds. The most common rounds in the HDFC Bank interview process for experienced candidates are One-on-one Round, Group Discussion and HR.
What are the top questions asked in HDFC Bank Customer Service Associate interview for experienced candidates?

Some of the top questions asked at the HDFC Bank Customer Service Associate interview for experienced candidates -

  1. Why want to join this organisat...read more
  2. What is your salary expectat...read more
  3. Better salary and growth our sk...read more

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HDFC Bank Customer Service Associate Salary
based on 31 salaries
₹1.4 L/yr - ₹4 L/yr
9% less than the average Customer Service Associate Salary in India
View more details

HDFC Bank Customer Service Associate Reviews and Ratings

based on 9 reviews

4.6/5

Rating in categories

4.8

Skill development

4.5

Work-Life balance

3.4

Salary & Benefits

4.6

Job Security

3.1

Company culture

3.5

Promotions/Appraisal

4.4

Work Satisfaction

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