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RBL Bank Customer Service Associate Interview Questions and Answers

Updated 7 Jan 2024

RBL Bank Customer Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why did you chose bpo
Round 2 - Team lead  

(1 Question)

  • Q1. Can you tell me something about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's my advice to the job seekers that search your job actively on job applications or else share your updated resumes to your relatives friends and family members or else your siblings and tell them that I am actively looking out for a job i.e you yourself and gain some good experiences from that organisation.

Interview questions from similar companies

I appeared for an interview before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. Pitch a Stock
  • Ans. 

    Pitch a Stock

    • Invest in XYZ stock as it has shown consistent growth over the past few years.

    • XYZ stock has a strong market position and a solid track record of profitability.

    • The company's innovative products and strong management team make it a promising investment.

    • XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.

    • With a low price-to-earnings ratio, XYZ stock is undervalued an

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

I applied via Campus Placement and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What were my long and short term goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - The pannel mostly put on the questions based on latest education qualification. Also, one should be confident and honest enough if he/she doesn't know a particular answer.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself, family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,

Interview Questionnaire 

1 Question

  • Q1. Everything related to me is asked by them and also about the banking system

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress properly first of all .
Always make eye contact while answering the questions.
Don't hesitate to say no if you don't know the answer .
Always remember to greet while leaving by saying thank you sir/mam , have a good day .

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1.Self introduction ?
  • Q2. 2. Qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go in interview always formal dress because 1st impression is the last impression. And 2nd your thinking always keep be positive.

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. I said about myself from my studies till now.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, speak the truth, speak what you have know
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
Round 2 - One-on-one 

(3 Questions)

  • Q1. Self introduction and about family
  • Q2. Why you want to join IDFC First Bank
  • Q3. Strength and Weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Always trust yourself that you can crack any interview then you’ll get a confident to do it.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Online mode difficulty moderate

Round 3 - Group Discussion 

Online Mode Easy topic given to us was social media good or bad

Round 4 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself ( give brief introduction with confidence)
  • Q2. Why you want to work in this organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell about yourself

RBL Bank Interview FAQs

How many rounds are there in RBL Bank Customer Service Associate interview?
RBL Bank interview process usually has 2 rounds. The most common rounds in the RBL Bank interview process are HR.

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RBL Bank Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
RBL Bank Customer Service Associate Salary
based on 12 salaries
₹1.7 L/yr - ₹2.4 L/yr
33% less than the average Customer Service Associate Salary in India
View more details

RBL Bank Customer Service Associate Reviews and Ratings

based on 3 reviews

3.8/5

Rating in categories

4.6

Skill development

3.8

Work-life balance

2.0

Salary

3.8

Job security

3.8

Company culture

3.7

Promotions

3.8

Work satisfaction

Explore 3 Reviews and Ratings
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