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HDFC Bank Customer Relationship Manager Interview Questions, Process, and Tips

Updated 22 Feb 2025

Top HDFC Bank Customer Relationship Manager Interview Questions and Answers

View all 6 questions

HDFC Bank Customer Relationship Manager Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(6 Questions)

  • Q1. Self introduction
  • Q2. How to sale product
  • Q3. How-to pichproduct
  • Q4. How to convence the customer
  • Q5. How-to give proper information
  • Q6. How to given products proper information
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. How many work experience
  • Q2. How do you do business
  • Q3. When can you join
  • Ans. 

    I can join within 2 weeks of receiving an offer.

    • I can start within 2 weeks of receiving an offer.

    • My current notice period is 2 weeks.

    • I am available to start immediately.

  • Answered by AI
  • Q4. Salary Expectation
  • Q5. What is your Notice period
  • Ans. 

    My notice period is 30 days.

    • My notice period is 30 days

    • I am required to give a 30-day notice before leaving my current position

    • I need to work for 30 more days before I can leave

  • Answered by AI
  • Q6. Why are you leaving that

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever field you are in, try to progress in it because if you switch to any other field, it will take time for you to understand things.

Customer Relationship Manager Interview Questions Asked at Other Companies

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Q5. What is current and saving account? Different between them
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(9 Questions)

  • Q1. Tell me something about yourself?
  • Ans. My name is Jay Hanuman I am from Bidar I am completed in my graduate in Gulbarga University I am completed b com graduation My father and Bajaj’s My mother name is Sunita I am two children’s in my father. Second one is my sister. She is Laxmi she in 2puc science I am on here experience in IDFC FIRST Bank Title relationship manager
  • Answered Anonymously
  • Q2. Where are you interested in this job?
  • Q3. Would you like to work overtime or odd hours
  • Q4. Why do you join in Hdfc?
  • Ans. It is your owner of the leading bank in India and I would like contribute to the banks success
  • Answered Anonymously
  • Q5. Why Hdfc is a best?
  • Ans. 

    HDFC is considered the best due to its strong customer-centric approach and a wide range of innovative products and services.

    • HDFC has a strong focus on customer satisfaction and building long-term relationships.

    • They offer a diverse range of financial products and services tailored to meet the needs of different customer segments.

    • HDFC provides convenient and user-friendly digital banking solutions for seamless customer ...

  • Answered by AI
  • Q6. Is hdfc no1 bank in India?
  • Ans. 

    No, HDFC is not the number one bank in India.

    • HDFC is one of the largest private sector banks in India, but it is not the top bank in terms of assets or market share.

    • State Bank of India (SBI) is considered the largest bank in India, followed by other public sector banks like Bank of Baroda and Punjab National Bank.

    • HDFC Bank is known for its strong customer base and innovative products, but it does not hold the top posit

  • Answered by AI
  • Q7. Is FD in HDFC safe?
  • Ans. 

    Yes, FD in HDFC is generally considered safe.

    • HDFC is one of the largest and most reputable banks in India.

    • They have a strong financial position and a long history of stability.

    • FDs in HDFC are insured up to Rs. 5 lakh by the Deposit Insurance and Credit Guarantee Corporation (DICGC).

    • They offer competitive interest rates and flexible tenure options.

    • Customers have trusted HDFC for their financial needs for many years.

  • Answered by AI
  • Q8. Hdfc bank is private
  • Q9. What is the HR in Bank?
  • Ans. 

    HR in a bank refers to the Human Resources department responsible for managing employee-related functions.

    • HR in a bank handles recruitment and hiring processes.

    • They manage employee benefits, compensation, and performance evaluations.

    • HR ensures compliance with labor laws and regulations.

    • They handle employee relations, including conflict resolution and disciplinary actions.

    • Training and development programs are organized ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No questions anyone I say one thing only I work more hardly in your bank. Thank you all.

I applied via Company Website and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Talent test basted test knowledge skill development

Round 3 - Group Discussion 

Consultant group discussion group every situation group consultant discussion

Round 4 - Coding Test 

Program test learning group development test

Interview Preparation Tips

Topics to prepare for HDFC Bank Customer Relationship Manager interview:
  • Administration
Interview preparation tips for other job seekers - Take it easy and everything happens just 😊😊 and vare usefull this interview and very happy 😊😊

HDFC Bank interview questions for designations

 Senior Customer Relationship Officer

 (1)

 Customer Relationship Management Executive

 (1)

 Relationship Manager

 (131)

 Customer Manager

 (1)

 Assistant Relationship Manager

 (1)

 Relationship Manager Sales

 (1)

 Client Relationship Manager

 (1)

 Digital Relationship Manager

 (1)

I applied via Campus Placement and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic quantitative aptitude, Reasoning ability, communication skills, English were the topics and difficulty level was medium

Round 2 - Group Discussion 

Discussions on economics, current affairs, recent political issues

Round 3 - HR 

(1 Question)

  • Q1. Questions asked by me were a bit personal like about my family and town where i belong to and my academic background also i was asked about whether i want to study further or not

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and converse with your interviewers not just answering their questions. Show your eagerness for working with them.. Best of luck

Get interview-ready with Top HDFC Bank Interview Questions

Interview questions from similar companies

I applied via Company Website and was interviewed in Mar 2018. There were 4 interview rounds.

Interview Preparation Tips

General Tips: I am mohd zaffer with three year computer diploma three year work experience in computer center lam interested for this bank job sir you gave me opportunity for this job
Skills: Computer Networking

Interview Questionnaire 

1 Question

  • Q1. About banks in Indian market About kotak Savings accounts Current accounts Rate of interest NII NIV

Assistant Manager Interview Questions & Answers

Axis Bank user image Prasoon Shrivastava

posted on 5 May 2015

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself
  • Q2. About Internship
  • Q3. Question related to finance
  • Q4. Will you able to build relationship with the customers

Interview Preparation Tips

Round: Test
Experience: Was easyJust to test simple logical and aptitude skills.
Tips: Keep regular check on the mathematical formulas it will help in clearing the test.

Round: HR Interview
Experience: Was fairly easy.Only some tricky questions.
Tips: Don't fake, be original.Be clear about the role and designation being offered.

General Tips: Ask them clearly about the role and compensation. If you have any doubts in your mind then ask HR present and then only proceed with the process.
Skills: Communication skills, Aptitude skills, Selling skills
College Name: IMT Nagpur

I was interviewed before May 2016.

Interview Questionnaire 

2 Questions

  • Q1. Financial background
  • Q2. Briefing about myself

Interview Preparation Tips

Round: Resume Shortlist
Experience: I uploaded my resume in career portal of axis bank from where I was shortlisted for next round of recruitment.
Tips: Resume should be captivating and impressive.

Round: Test
Experience: It included questions related to quantitative aptitude, English, reasoning.
Tips: Speed and accuracy matters a lot.
Duration: 1 hour
Total Questions: 100

Round: Technical + HR Interview
Experience: Few finance related terms were asked like CRR, SLR etc and rest was based on the fields you fill in your resume.
Tips: One should deeply study his/her resume as many questions comes from that and response should be given confidently.

I was interviewed before Aug 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: My resume was shortlisted and I got a mail for an Entrance Exam.
Tips: Preparation of Quantitative problems.

Round: Test
Duration: 1 hour
Total Questions: 100

Skills: Communication And Confidence
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HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Customer Relationship Manager interview?
HDFC Bank interview process usually has 2-3 rounds. The most common rounds in the HDFC Bank interview process are HR, Aptitude Test and Group Discussion.
What are the top questions asked in HDFC Bank Customer Relationship Manager interview?

Some of the top questions asked at the HDFC Bank Customer Relationship Manager interview -

  1. Is hdfc no1 bank in Ind...read more
  2. Why Hdfc is a be...read more
  3. Is FD in HDFC sa...read more

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HDFC Bank Customer Relationship Manager Interview Process

based on 4 interviews

Interview experience

4.5
  
Good
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HDFC Bank Customer Relationship Manager Salary
based on 154 salaries
₹1.6 L/yr - ₹8.7 L/yr
5% more than the average Customer Relationship Manager Salary in India
View more details

HDFC Bank Customer Relationship Manager Reviews and Ratings

based on 24 reviews

3.9/5

Rating in categories

4.1

Skill development

3.9

Work-life balance

3.6

Salary

4.1

Job security

3.8

Company culture

3.8

Promotions

4.0

Work satisfaction

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