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Startek Customer Service Representative Interview Questions and Answers
Updated
2 Feb 2024
1 interview found
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Popular
Interview experience
Bad
Difficulty level
Hard
Duration
-
Result
Selected
I applied via Approached by Company and was interviewed in Jan 2024.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. About yourself , sympathy , empathy , apology , your hobbies , why you join bpo sector, in 5 year what your goals Add Answer
2
paragraph speaking & transcribe Round (1 Question)
- Q1. Why you join this sector Add Answer
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Startek?
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Easy
Duration
-
Result
-
I applied via Company Website and was interviewed in Sep 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Necessary skills needed for a customer service rep. Add Answer
- Q2. Why do you want to work at HSBC Add Answer
2
Aptitude Test Round
Behavioral assessment if it aligns with their value (30min-1hr)
Interview Preparation Tips
Interview preparation tips for other job seekers - Dress smart, be confident, You got this, All the best.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Mar 2024.
2 Interview Rounds
1
Aptitude Test Round
Just basic details about myself has been asked to ke
2
HR Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. What you understand by banking View Answers (1)
Customer Service Representative Interview Questions
Standard Chartered
Anonymous
posted on 18 Mar 2024
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Introduction
Experience
Internship
Tested communication in Hindi language Add Answer
Customer Service Representative Interview Questions
Hexaware Technologies
Anonymous
posted on 9 Oct 2023
Interview experience
Poor
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Written test the topic will be given by the hr Add Answer
- Q2. Tell me about your self Add Answer
3
HR Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. Explain me about the topic that was written by you Add Answer
4
One-on-one Round (2 Questions)
- Q1. Manager round he will again ask about your self, about the job, communication skills Add Answer
- Q2. They will check you communication skill in English for non voice process also Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please prepare about your self first every HR or manager will ask this question where ever you go for a interview
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
No response
I applied via Walk-in and was interviewed in Aug 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (1 Question)
- Q1. This is general intr round where they goes through your resume. and evaluate your communication regarding English. If they find your suitable candidate for the ...read more Add Answer
3
Assignment Round
Where they will conduct typing test as you have to work as customer representative, need to type 35+ wpm is must
4
One-on-one Round (1 Question)
- Q1. Why did choose this job Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Preparation is must before going to interview you need to have good typing speed and good in English grammar
Senior Customer Service Representative Interview Questions
WNS
FAKIR MOHAMMAD SHAIKH
posted on 8 Dec 2022
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2021.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. Tell us something about yourself Add Answer
3
One-on-one Round (1 Question)
- Q1. Will give anyone topic to speak Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't waste your time working with this organisation
Senior Customer Service Representative Interview Questions
KPMG India
Anonymous
posted on 31 Jan 2022
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. Tropic on favourite game. View Answers (1)
- Q2. About previous job role Add Answer
2
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Interview Preparation Tips
Interview preparation tips for other job seekers - It was great . I got the opportunity very easily. I want to thank this platform.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Assignment Round
Assessment of Aptitude, basic common understanding of day to day problems and thier management
3
One-on-one Round (1 Question)
- Q1. Even thiugh i prepared thoroughly, they wanted to know more about me as a person and were not too hard. Quite an amazing panel. Add Answer
4
HR Round (2 Questions)
- Q1. Why you want to work with HSBC Add Answer
- Q2. What are expectation in terms of salary Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be real, they would select you if they find you suitable, otherwise it would be you struggling on the job.
I applied via Walk-in
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself?
Expienece?
Education?
How did you spend your yesterday View Answers (1)
2
Video Call Round (1 Question)
- Q1. They will ask you about yours past Add Answer
Interview Preparation Tips
Topics to prepare for iEnergizer Customer Service Representative interview:
2nd Round was client round which is on video call
They will ask you -
1-What about your goals?
2-What's motivates you?
3-What is your idle and why?
4-If customer is calling you again and again ..only calling you then what you do ?
5-you are hardworking as I check your resume.. describe me how ?
6-Tell me about yourself?
7-tell me what is your hard movement when you have take hard decision in your life ?
These questions are asked in Flipkart second round and this is a final round.
- Motivational
- Idle
- Yourself
- Why join this company
2nd Round was client round which is on video call
They will ask you -
1-What about your goals?
2-What's motivates you?
3-What is your idle and why?
4-If customer is calling you again and again ..only calling you then what you do ?
5-you are hardworking as I check your resume.. describe me how ?
6-Tell me about yourself?
7-tell me what is your hard movement when you have take hard decision in your life ?
These questions are asked in Flipkart second round and this is a final round.
Startek Interview FAQs
How many rounds are there in Startek Customer Service Representative interview?
Startek interview process usually has 2 rounds. The most common rounds in the Startek interview process are HR.
How to prepare for Startek Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Billing, Ethernet, Healthcare, Troubleshooting and USB.
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Customer Service Representative Interview Questions from Similar Companies
Fast track your campus placements
25%
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Startek Customer Service Representative Reviews and Ratings
based on 41 reviews
Rating in categories
|
Senior Executive
2.2k
salaries
|  ₹0.9 L/yr - ₹5.2 L/yr |
|
Customer Care Executive
1.7k
salaries
| ₹0.5 L/yr - ₹5 L/yr |
|
Operations Executive
1.5k
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Customer Service Executive
1k
salaries
| ₹0.8 L/yr - ₹5 L/yr |
|
Customer Support Executive
961
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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