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based on 12.4k Reviews

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WNS Senior Customer Service Representative Interview Questions and Answers

Updated 9 Dec 2022

WNS Senior Customer Service Representative Interview Experiences

1 interview found

Senior Customer Service Representative Interview Questions & Answers

user image

posted on 8 Dec 2022

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell us something about yourself
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Will give anyone topic to speak
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time working with this organisation

Interview questions from similar companies

Senior Associate Interview Questions & Answers

HGS user image Anonymous

posted on 21 Apr 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself. What are your weaknesses? Why should we choose you for this job? What are your hobbies? What are your main strengths? Why do you want to work here?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell about yourself and share your story. Provide evidence and data. Prepare a few questions and speak loudly and confidently.
And finally say thans..

Senior Associate Interview Questions & Answers

HGS user image Anonymous

posted on 8 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. Y your preferred this job
    • Add your answer
  • Q2. Y only choose this company
    • Add your answer

Senior Associate Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 9 Feb 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. My past job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to work in this company .

Senior Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 10 Jun 2021

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare about yourself and about your previous work experience.

Senior Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 7 Aug 2021

Interview Questionnaire 

1 Question

  • Q1. Healthcare insurance
    • Add your answer

Senior Associate Interview Questions & Answers

Concentrix Corporation user image

posted on 6 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Asking about my previous experience
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Final round with ops managers
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - .be confident interview is easy to crack

Senior Associate Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 6 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self
    • Add your answer
  • Q2. What is your salary expectation
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Process related questions
    • Add your answer
  • Q2. Why do you left your previous company
    • Add your answer
Round 3 - Client Interview 

(1 Question)

  • Q1. Tell me something about your job details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and confident while answering questions.

Senior Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 Dec 2021

I applied via Recruitment Consultant and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why you left your previous job ?
  • Ans. I was working there since more than 2 yrs and at a point of time i felt that i mastered that job and needed a greater responsibility ,hence i am in search of better opportunities.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be frank, speak frank and you will get the job.

Senior Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 21 Jul 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are four rounds. Hr, aptitude maths with verbal reasoning round, typing test, final HR round.
    • Add your answer
  • Q2. Easy to clear. But be sure in basic.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Take the round's carefully. Be honest with the answers. Make the idea clear while explaining
More about working at WNS

WNS Interview FAQs

How many rounds are there in WNS Senior Customer Service Representative interview?
WNS interview process usually has 3 rounds. The most common rounds in the WNS interview process are Resume Shortlist, HR and One-on-one Round.

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WNS Senior Customer Service Representative Interview Process

based on 1 interview

Interview experience

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WNS Senior Customer Service Representative Salary
based on 21 salaries
₹2 L/yr - ₹4.8 L/yr
6% less than the average Senior Customer Service Representative Salary in India
View more details

WNS Senior Customer Service Representative Reviews and Ratings

based on 9 reviews

4.2/5

Rating in categories

3.6

Skill development

3.8

Work-life balance

3.8

Salary

4.1

Job security

4.0

Company culture

3.0

Promotions

3.8

Work satisfaction

Explore 9 Reviews and Ratings
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