WNS Senior Customer Service Representative Reviews

Likes

Worst

Dislikes

Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I work as a travel advisor. And this is really a smooth process. What I like most about wns is supervisor and manager's behaviour. Managers and supervisors are really nice to everyone that's the only thing one can appreciate about WNS.

Dislikes

There is no both side cab available. Just one side cab facility which you will get in return. But even if you have cab facility you have to wait for it for one hour after shift end, you ll b standing with other employees in waiting list. No job security at all, process may ramped down and time and despite that you won't get bench period. Canteen workers are rude that even they can't give u juts a spoon if u ll ask for. This company is overall just a show off. And most imp thing, there is no wfh not even you are on bed that means u have to come and if you take a leave that ll be considered an unplanned leave in whatever case. Second imp thing: you ll work on 50s generation fixed system like cpu monitor where somewhere mouse is not working somewhere keyboard is not working but you have to work. There is no laptop facility. If you loose any ur belongings here even if on ur own desk no action ll be taken towards it. You won't be paid exact amount what you have got in offer letter. Conclusion : this is a rubbish organisation except supervisors behaviour....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Actually I don’t like anything about it.

Dislikes

Actually there is so much politics in WNS specifically manager doesn’t know how to behave and always do nonsense talk. There behaviour with employees is worst.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing is there to like

Dislikes

Worst Management in all over BPO sector. No upraisal and increments. Manager treats everyone according to his mood and removes his frustration on employees. Also he is more biased towards female employees and flirts with them.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

My profile was very good. My dedication towards work for 100% for which I was ever awarded from clients and WNS even.

Dislikes

No promotion in 7 years journey inspite of getting client award for excellence performance in quality. And many quarterly league of champions award from WNS for quality and production. My carrier growth is stuck because of no promotion, inspite of deserving 😌😌

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

*Having a free Cabs *Good Cafeteria *Good working space *Having a Good Team mates and *Having Good support by a Managers

Dislikes

*There are no Tea/Coffee machines at the floor for employees *There is a no growth and Growth is done only whn IJP comes that too if we move to other team if not our Destination remain same * Having no hike in salary * Having no any gifts/Vouchers or Sweet box to the Employees for Dasara or Deepavali Festival

Likes

Cab service and supportive employees except managers.

Dislikes

Toxic Management, Poor food by vendor, high prices of food with low quality than outside the office. Zero support from TL to top management. All are very toxic, Managers are very very egoistic. Our job was to deal with Skeptical clients and managers too lol.. Zero Humanity, Infinite politics.

Likes

The process I'm tired for, is easy.

Dislikes

Apart from this, terrible environment and culture. The work place makes you realise that you aren't working in a corporate. Specially, the trainer! Deepak Pandey, one of the worst trainers I've met. They show their clients that they have provided their workers wfh but it's a lie, it's a wfo with no cab facility.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Environment is very good. Peoples are supportive.

Dislikes

I am facing some issue. Like canteen and also odd shift suddenly changed then we will typically manage yourself.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Commercial, legal and compliance savviness given that majority of leadership comes from a chartered accounting background. Consistent strong financial performance, especially the margins is a testimony to this strength. Convenient for Maharashtra based employees as this is one of the few reputed BPM industries in this part of India.

Dislikes

Top few includes, extremely personality driven culture, increment and growth concerns for majority of the folks due to a very margin oriented approach combined with a weak positioning with the clients in some of the verticals. High vintage of majority of senior leadership driving more of fixed way of thinking. Relatively high level of politics and blame games. Over regulated environment.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

nothing, bad decision to join this company bad management

Dislikes

bossy culture, bad hygiene no transport use metro and shuttle, hospital food, paid parking and workload no work from home

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Team bonding, extra-curricular activity, employer-employee transparency.

Dislikes

HIRING services, training, transport, infrastructure, IT service, app management.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

One of the worst companies a person can work in. Worst seniors, worst managers, they can literally go to such low levels for the sake of money. They don't even give you comp offs after making you work on those days. The company is filled with cheap blood sucking parasites. The managers are very cheap here. The company is filled with Tamilians who have somehow passed their graduation.

Dislikes

One of the worst companies a person can work in. Worst seniors, worst managers, they can literally go to such low levels for the sake of money. They don't even give you comp offs after making you work on those days. The company is filled with Tamilians who have somehow passed their graduation.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

WNS is good but the process I was aligned was not...Airlines process...D***A You can learn how to fool people and succeed by using wrong methods

Dislikes

No job security Too much of politics Double faced people Leader is a job eater...hypocrat

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Bad organization

Dislikes

No job security salary issue every month mention night shift allonces but not provide in offer later mention package and provide different amount our all batch have same issue and suddenly hr email sent and mention in e-mail that you are on reemplyeemet development and you have 60 days you can search new job bad organization don't join bad office ac any time feeling hot on floor pathetic management...Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security seems 99% and working environment and good management

Dislikes

Growth and increament are slow.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.