iEnergizer Customer Service Representative Interview Questions and Answers

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Q1. Tell me about yourself
Ans. 
Experienced customer service representative with a passion for helping others and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to remain calm and professional in high-pressure situations

• Proven track record of exceeding customer satisfaction goals

• Example: Successfully resolved a customer complaint by offering a refund and personal
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Q2. What you understand by banking
Ans. 
Banking involves financial transactions, services, and products provided by banks to individuals and businesses.
• Banking involves accepting deposits from customers and providing loans and other financial services.

• Banks play a crucial role in the economy by facilitating the flow of money and credit.

• Services offered by banks include savings accounts, checking accounts, loans, credit cards, and investment products.

• Banking ...read more
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Q1. Tell me about yourself? Expienece? Education? How did you spend your yesterday
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Q1. They will ask you about yours past
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Q1. Tell us something about yourself
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Q2. Previous job description
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Q3. Tell me about ienergizer
Ans. 
ienergizer is a global provider of business process outsourcing solutions.
• ienergizer offers customer service, technical support, sales, and back-office services.

• The company has operations in multiple countries including India, the Philippines, and the United States.

• ienergizer serves clients in various industries such as telecommunications, healthcare, and retail.
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Q1. Introduce yourself first
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Q2. What have you done yesterday
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