Premium Employer

i

This company page is being actively managed by iEnergizer Team. If you also belong to the team, you can get access from here

iEnergizer Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

iEnergizer Customer Service Representative Interview Questions and Answers

Updated 30 Sep 2024

iEnergizer Customer Service Representative Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

I applied via Walk-in

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Service Representative interview:
  • Motivational
  • Idle
  • Yourself
  • Why join this company
Interview preparation tips for other job seekers - Interview will be in 2 rounds for Flipkart process ..first round is HR ( will ask introduction and experience and yesterday)
2nd Round was client round which is on video call
They will ask you -
1-What about your goals?
2-What's motivates you?
3-What is your idle and why?
4-If customer is calling you again and again ..only calling you then what you do ?
5-you are hardworking as I check your resume.. describe me how ?
6-Tell me about yourself?
7-tell me what is your hard movement when you have take hard decision in your life ?
These questions are asked in Flipkart second round and this is a final round.

Customer Service Representative Interview Questions Asked at Other Companies

Q1. 4) What is the difference between BPO and KPO?
asked in HCLTech
Q2. What is a bpo, what do you know about bpo, could you please expla ... read more
asked in Mindpearl
Q3. What would you consider when describing something technical to a ... read more
asked in Mindpearl
Q4. Explain how the features of technique is advancing?
asked in Mindpearl
Q5. What are the techniques that we use during technical study?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 4 interview rounds.

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for all your answers on resume. Dont fake resume.

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

I applied via Naukri.com and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Promises and observables?
  • Q2. Component communication in Angular with example.
  • Ans. 

    Component communication in Angular involves passing data between components.

    • Parent to child communication using @Input decorator

    • Child to parent communication using @Output decorator and EventEmitter

    • Sibling component communication using a shared service

    • Example: Passing data from parent component to child component using @Input() decorator

    • Example: Emitting an event from child component to parent component using @Output()

  • Answered by AI
  • Q3. Css positions
  • Q4. Life cycles in Angular and React
  • Ans. 

    Angular and React have different life cycle methods for components.

    • Angular has OnInit, OnDestroy, and ngOnChanges methods.

    • React has componentDidMount, componentWillUnmount, and componentDidUpdate methods.

    • These methods allow developers to control what happens at different stages of a component's life cycle.

    • For example, ngOnInit in Angular is called when a component is initialized, while componentDidMount in React is cal

  • Answered by AI
  • Q5. Call,apply and bind methods
  • Ans. 

    Call, apply and bind are methods used to manipulate the 'this' keyword in JavaScript.

    • Call method allows you to call a function with a specified 'this' value and arguments provided individually.

    • Apply method allows you to call a function with a specified 'this' value and arguments provided as an array.

    • Bind method returns a new function with a specified 'this' value and arguments provided as a list.

    • Example: function greet...

  • Answered by AI
  • Q6. Es6 features
  • Ans. 

    ES6 features are new additions to JavaScript that make coding easier and more efficient.

    • Arrow functions for concise syntax

    • Let and const for block scoping

    • Template literals for string interpolation

    • Destructuring for easy object and array manipulation

    • Spread and rest operators for easy array manipulation

    • Classes for object-oriented programming

    • Promises for asynchronous programming

    • Default parameters for function arguments

    • Modul

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basically every interview starts with basics so my advise to Brush up basics on frond end technology like html,css and js. Based on the answers interviewer will take you to next level, with live examples and asks us how to handle those examples.
I faced 3 technical interviews phone & skype and one hr interview.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. It was all related to my field that is datacenter

Interview Preparation Tips

Interview preparation tips for other job seekers - The first round was the telephonic one which was all about technical and further clearing the round was asked for face to face interview with the manager where the further general questions were asked about the family background ad then further more into depth of technical knowledge Related to my field and then after clearing the round there was another interview with general manager And then further HR round
Contribute & help others!
anonymous
You can choose to be anonymous

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Service Representative interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, Aptitude Test and Video Call.
How to prepare for iEnergizer Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Domestic BPO, bpo, Customer Service, Inbound Calls and Telecalling.
What are the top questions asked in iEnergizer Customer Service Representative interview?

Some of the top questions asked at the iEnergizer Customer Service Representative interview -

  1. Tell me about ienergi...read more
  2. What you understand by bank...read more

Recently Viewed

INTERVIEWS

Belrise Industries

No Interviews

REVIEWS

Hewlett Packard Enterprise

No Reviews

SALARIES

Hewlett Packard Enterprise

No Salaries

COMPANY BENEFITS

Hewlett Packard Enterprise

No Benefits

COMPANY BENEFITS

Hewlett Packard Enterprise

No Benefits

INTERVIEWS

Sagility

No Interviews

INTERVIEWS

Supreme Group

No Interviews

JOBS

Hewlett Packard Enterprise

No Jobs

INTERVIEWS

Ramp Group

No Interviews

REVIEWS

Belrise Industries

No Reviews

Tell us how to improve this page.

iEnergizer Customer Service Representative Interview Process

based on 3 interviews

Interview experience

5
  
Excellent
View more
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Service Representative Salary
based on 125 salaries
₹1.9 L/yr - ₹6.5 L/yr
21% more than the average Customer Service Representative Salary in India
View more details

iEnergizer Customer Service Representative Reviews and Ratings

based on 67 reviews

4.6/5

Rating in categories

4.6

Skill development

4.5

Work-life balance

4.5

Salary

4.5

Job security

4.6

Company culture

4.5

Promotions

4.6

Work satisfaction

Explore 67 Reviews and Ratings
Customer Service Executive
2.3k salaries
unlock blur

₹0.9 L/yr - ₹6 L/yr

Senior Executive
1.8k salaries
unlock blur

₹1.2 L/yr - ₹6.5 L/yr

Customer Care Executive
1.5k salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Senior Customer Service Executive
1.2k salaries
unlock blur

₹1.1 L/yr - ₹6.6 L/yr

Customer Support Executive
1.1k salaries
unlock blur

₹1.1 L/yr - ₹6 L/yr

Explore more salaries
Compare iEnergizer with

Genpact

3.8
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent