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HSBC Group Customer Service Representative Interview Questions and Answers
3 interviews found
I applied via Company Website and was interviewed in Sep 2024.
2 Interview Rounds
One-on-one Round (2 Questions)
- Q1. Necessary skills needed for a customer service rep. Add Answer
- Q2. Why do you want to work at HSBC Add Answer
Aptitude Test Round
Behavioral assessment if it aligns with their value (30min-1hr)
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Nov 2022.
4 Interview Rounds
Resume Shortlist Round
Assignment Round
Assessment of Aptitude, basic common understanding of day to day problems and thier management
One-on-one Round (1 Question)
- Q1. Even thiugh i prepared thoroughly, they wanted to know more about me as a person and were not too hard. Quite an amazing panel. Add Answer
HR Round (2 Questions)
- Q1. Why you want to work with HSBC Add Answer
- Q2. What are expectation in terms of salary Add Answer
Interview Preparation Tips
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I applied via Bny Mellon website and was interviewed in Oct 2021.
2 Interview Rounds
Aptitude Test Round
The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.
HR Round (5 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Where do you see yourself in 5 years? Add Answer
- Q4. What are your strengths and weaknesses? Add Answer
- Q5. Tell me about yourself. Add Answer
Interview Preparation Tips
- Mutual Funds
- Investment Banking
- Finance
- Accounting basics
- Share Market
Senior Customer Service Representative Interview Questions
American Express
Vidit Gulati
posted on 5 Feb 2024
Selected
2 Interview Rounds
One-on-one Round (1 Question)
- Q1. How to convince the customer to buy the product? View Answers (1)
Case Study Round
Situation based questions
Selected
I applied via Recruitment Consulltant and was interviewed before May 2023.
1 Interview Round
HR Round (1 Question)
- Q1. About the previous organisation work etc Add Answer
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Apr 2023.
3 Interview Rounds
Resume Shortlist Round
Group Discussion Round
Asking about how to achieve your business.
Exam Round (1 Question)
- Q1. Mathematics English Add Answer
I applied via Bny Mellon website and was interviewed in Oct 2021.
2 Interview Rounds
Aptitude Test Round
The aptitude test was to tough but it was all relatable to my finance sector regarding MBA and the passing marks were 80% so it was tough but as I kept on practing and I cracked it and the aptitude test was divided into 2 subjects English /Finance both keep on giving mock on online the aptitude will be easy.
HR Round (5 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Where do you see yourself in 5 years? Add Answer
- Q4. What are your strengths and weaknesses? Add Answer
- Q5. Tell me about yourself. Add Answer
Interview Preparation Tips
- Mutual Funds
- Investment Banking
- Finance
- Accounting basics
- Share Market
Senior Customer Service Representative Interview Questions
American Express
Anonymous
posted on 23 Jun 2024
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2023.
3 Interview Rounds
HR Round (2 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. Talk about your work experience. Add Answer
Voice and Accent Round (2 Questions)
- Q1. Comprehension and Retention. Add Answer
- Q2. Reading and Listening. Add Answer
Technical Round (2 Questions)
- Q1. Talk about a situation you saved from being escalated. Add Answer
- Q2. Why should we hire you? Add Answer
Interview Preparation Tips
- Credit Cards
- Customer Relationship
- Spoken English
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023.
2 Interview Rounds
Assignment Round
Regarding finance department
One-on-one Round (2 Questions)
- Q1. Tell me about your self Add Answer
- Q2. Tell me about your company Add Answer
Interview Preparation Tips
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HSBC Group Customer Service Representative Reviews and Ratings
based on 11 reviews
Rating in categories
|
Assistant Manager
2.7k
salaries
|  ₹4.5 L/yr - ₹15.1 L/yr |
|
Manager
2.1k
salaries
| ₹8.5 L/yr - ₹30 L/yr |
|
Senior Software Engineer
1.7k
salaries
| ₹7.2 L/yr - ₹26 L/yr |
|
Assistant Vice President
1.4k
salaries
| ₹13 L/yr - ₹45 L/yr |
|
Software Engineer
1.3k
salaries
| ₹4.8 L/yr - ₹15 L/yr |
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