5 HSBC Group Customer Service Representative Interview Questions & Answers | Complete Prep Guide 2025

HSBC Group Customer Service Representative Interview Experiences

2 interviews found

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 28 Oct 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Result

I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress smart, be confident, You got this, All the best.

Customer Service Representative Interview Questions & Answers

Anonymous

posted on 1 Dec 2022

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real, they would select you if they find you suitable, otherwise it would be you struggling on the job.

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

ICICI Bank

Anonymous

posted on 25 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Tell me about yourself, family background

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,

Customer Service Executive Interview Questions & Answers

ICICI Bank

Aritro Mukherji

posted on 24 Sep 2017

I appeared for an interview before Sep 2016.

Interview Questionnaire

1 Question

Q1. Pitch a Stock

Ans.

Pitch a Stock

Invest in XYZ stock as it has shown consistent growth over the past few years.
XYZ stock has a strong market position and a solid track record of profitability.
The company's innovative products and strong management team make it a promising investment.
XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.
With a low price-to-earnings ratio, XYZ stock is undervalued an

Answered by AI

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Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

Customer Service Executive Interview Questions & Answers

Axis Bank

Anonymous

posted on 4 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Are you okay to work with operations and sales?

Add your answer

Q2. Willing to work/reallocate anywhere in the city/state

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - See I was campus placed, but some employees join through consultancy or third parties by paying some amount, my request is there is no difficult to join in this private sector banks, just carry your Resume and go to their regional HR office, handed over your Resume to receptionist, rest it will care by itself or take some references through LinkedIn, Axis bank HR office in times Square in MG Road, Bangalore

Customer Service Executive Interview Questions & Answers

HDFC Bank

Anonymous

posted on 8 May 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Executive Interview Questions & Answers

ICICI Bank

posted on 22 Dec 2021

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. I said about myself from my studies till now.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, speak the truth, speak what you have know

Customer Service Executive Interview Questions & Answers

State Bank of India

Anonymous

posted on 28 Mar 2024

Interview experience

Poor

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just watch a Youtube video on BPO interview

Customer Service Executive Interview Questions & Answers

RBL Bank

Anonymous

posted on 13 Jan 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and confident
Share your experiences
Dressing up properly very important for interview
Not to be nervous

Customer Service Executive Interview Questions & Answers

RBL Bank

Anonymous

posted on 17 Feb 2025

Interview experience

Excellent

Difficulty level

Process Duration

Result

HSBC Group Interview FAQs

How many rounds are there in HSBC Group Customer Service Representative interview?

HSBC Group interview process usually has 3 rounds. The most common rounds in the HSBC Group interview process are One-on-one Round, Resume Shortlist and Assignment.

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HSBC Group Customer Service Representative Interview Process

based on 2 interviews

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HSBC Group Customer Service Representative Salary

based on 66 salaries

₹2.1 L/yr - ₹7 L/yr

44% more than the average Customer Service Representative Salary in India

View more details

HSBC Group Salaries in India

Assistant Manager 2.6k salaries	₹0 L/yr - ₹0 L/yr
Manager 2.1k salaries	₹0 L/yr - ₹0 L/yr
Senior Software Engineer 1.6k salaries	₹0 L/yr - ₹0 L/yr
Assistant Vice President 1.5k salaries	₹0 L/yr - ₹0 L/yr
Software Engineer 1.3k salaries	₹0 L/yr - ₹0 L/yr