iSON Xperiences Interview Questions and Answers

Q1. Hom many days experience
Ans. 
I have 5 years of experience as a Personal Loan Officer.
• I have worked as a Personal Loan Officer for 5 years.

• During my time as a Personal Loan Officer, I have gained extensive knowledge and expertise in assessing loan applications, evaluating creditworthiness, and providing financial advice to clients.

• I have successfully processed and approved numerous personal loan applications, helping clients achieve their financial...read more
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Q2. Why you chose loans operations
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Q1. What is your ambition
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Q1. Tell about yourself
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Q2. Why you choosing this company
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Q3. My name isRajesh
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Q4. This company more opportunities
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Q5. And good salary
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Q1. Realted to kpis
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Q1. Kpis and people management
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Q1. Sales related and managing team
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Q1. Tell me about your self
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Q2. What about sales
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Q1. Tell me about your self
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Q2. What about sales
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Q1. Tell me about yourself
Ans. 
Experienced Customer Relationship Officer with a strong background in building and maintaining client relationships.
• Over 5 years of experience in customer service roles

• Skilled in resolving customer complaints and issues

• Proficient in CRM software and tools

• Strong communication and interpersonal skills

• Ability to multitask and prioritize effectively
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Write a paragraph of approx 200 words on given topic.

Q1. Tell me about your work experience.
Ans. 
I have over 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and building relationships with clients.
• Managed customer inquiries via phone, email, and in-person

• Resolved customer complaints effectively and efficiently

• Built strong relationships with clients to ensure customer satisfaction

• Trained new staff on customer service best practices
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Q2. Why do you want to join this company?
Ans. 
I want to join this company because of its strong reputation for excellent customer service and innovative solutions.
• Strong reputation for excellent customer service

• Innovative solutions offered by the company

• Opportunity for professional growth and development
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Q3. Where do you see yourself, working with us in next 3 years?
Ans. 
In the next 3 years, I see myself growing within the company, taking on more responsibilities, and contributing to the success of the organization.
• Continuing to build strong relationships with customers and exceeding their expectations

• Taking on leadership roles within the customer relationship team

• Implementing innovative strategies to improve customer satisfaction and retention

• Participating in training and development
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Q1. What is a call center
Ans. 
A call center is a centralized office used for receiving or transmitting a large volume of requests by telephone.
• Call centers handle inbound and outbound calls for customer service, sales, technical support, and more

• Agents in call centers use phone systems and computer software to manage calls efficiently

• Call centers can be located in-house or outsourced to third-party companies

• Examples of call centers include customer...read more
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Q1. Issue and troubleshooting of HW/SW/Network related.
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Q2. Outlook related issues and finding causes with troubleshooting
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Q3. Network troubleshooting Wired and wireles network devices
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Q4. DNS and DHCP and HW SW related issues and troubleshooting
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Q5. Plane and affection in case of critical situations
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