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Cogent E Services Agent Interview Questions and Answers

Updated 24 Oct 2023

5 interviews found

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Agent Interview Questions

user image Anonymous

posted on 24 Oct 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in Sep 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (4 Questions)

  • Q1. Tell me about. Yourself
  • Q2. Why did You left your previous organization
  • Q3. How to handle angry customer
  • Q4. Why are you trying this company

Agent Interview Questions

user image Anonymous

posted on 29 May 2022

I applied via Job Fair and was interviewed in Apr 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

3

Group Discussion Round

Good communication skills

4

Technical Round (1 Question)

  • Q1. Self induction with fluent English

Interview Preparation Tips

Interview preparation tips for other job seekers - Should Be confidence with communication skills

Agent Interview Questions

user image Anonymous

posted on 14 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about yourself? What you did yesterday?
  • Q2. Tell god and bad thing about you.
2

One-on-one Round (1 Question)

  • Q1. What do you mean by stocks

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't hesitate... Be bold, confident and truthful

Agent Interview Questions

user image Anonymous

posted on 14 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. A brief about yourself
2

One-on-one Round (1 Question)

  • Q1. Tell something about the product as per your knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and truthful. Do not hesitate

Cogent E Services interview questions for designations

 Calling Agent

 (2)

 Escalation Agent

 (1)

 Telecaller Agent

 (1)

 Customer Service Agent

 (1)

 Customer Service Associate

 (20)

 Customer Service Executive

 (16)

 Customer Care Executive

 (12)

 Customer Support Associate

 (11)

Agent Interview Questions

user image Anonymous

posted on 22 Jul 2021

I applied via Walk-in and was interviewed before Jul 2020.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do the correct use of grammar.

Interview questions from similar companies

Agent Interview Questions

Startek user image Ankita's World

posted on 11 Sep 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

I applied via Walk-in

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Is this company policy if people come together they will rejecte candidate with out any reason?

Interview Preparation Tips

Interview preparation tips for other job seekers - I was In startek Flipkart process kolkata. I have completed 1 year after that for some issue I have regine from that company after 3 months I decided to to join the company again. I HAVE all experience later from startek. But when I again went for interview In startek There is a Assistant Manager his Name is Asutosh kumar. He was taking interview. He started to claim false eligatinos that we had done abscond from the company. We all 3 people we wanted to again work in startek but he rejected as that because we came together for interview he will not select us. And he is cotinue blaming us that we have done abscond from the company but we had all the paper with us. And he rejected us. Is that company policy if some people knows each other and they come for interview together they should rejected. Kindly check this issue
Assistant manager name is Asutosh Kumar and he is from Myntra Kolkata

Agent Interview Questions

iEnergizer user image Anonymous

posted on 25 Jul 2024

Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Newspaper Ad and was interviewed in Jun 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Reading personality test

Interview Preparation Tips

Interview preparation tips for other job seekers - Having an innocent face does not mean people will bully you. It means it is the honesty to do work which cannot be seen from your face. American corporates and Indian format is same. Dont let anyone's rudeness end you.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Referral and was interviewed before Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Take a topic and brief

3

One-on-one Round (2 Questions)

  • Q1. Take a topic and speak in hindi
  • Q2. Take a topic and speak in English

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Agent interview:
  • Hyderabad
Interview preparation tips for other job seekers - It is very good company
Daily we have to take 120 calls a day
We should not talk rude to customers we have to speak smoothly and we have satisfy the customer

Agent Interview Questions

Hexaware Technologies user image prajakta jadhav

posted on 16 Jan 2022

I applied via Naukri.com and was interviewed in Jul 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Here interview experience was unbelievable. It depends upon people to people can't be assured what kind of questions they ask they only check your communication skills your communication is only game you won the whole interview....

Agent Interview Questions

Startek user image Anonymous

posted on 7 Dec 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Case Study Round

When tha trening started, case deremination took place and I was told how to solve this case.

3

One-on-one Round (1 Question)

  • Q1. At the time of the interview, Qualification was the raised, do I have any previous experience? In this, questions were asked about family background.

Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Agent interview?
Cogent E Services interview process usually has 2-3 rounds. The most common rounds in the Cogent E Services interview process are HR, One-on-one Round and Resume Shortlist.
What are the top questions asked in Cogent E Services Agent interview?

Some of the top questions asked at the Cogent E Services Agent interview -

  1. Tell something about the product as per your knowled...read more
  2. What do you mean by sto...read more
  3. How to handle angry custo...read more

Tell us how to improve this page.

People are getting interviews through

based on 5 Cogent E Services interviews
WalkIn
Job Portal
60%
20%
20% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Cogent E Services Agent Salary
based on 107 salaries
₹1 L/yr - ₹4.5 L/yr
12% less than the average Agent Salary in India
View more details

Cogent E Services Agent Reviews and Ratings

based on 31 reviews

3.6/5

Rating in categories

3.3

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

3.6

Job Security

3.1

Company culture

2.7

Promotions/Appraisal

3.0

Work Satisfaction

Explore 31 Reviews and Ratings
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₹1 L/yr - ₹4.6 L/yr

Customer Support Executive
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₹1.1 L/yr - ₹3.6 L/yr

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